Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

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“Fast delivery, great communication.”

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Posted 5 years ago

“Great cup for on the move. I've had lots of people already asking where I got it from '”

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Posted 5 years ago

“Super quick delivery and I love and use everything I ordered! Really nice to know the products I use on a daily basis don't harm the planet.”

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Posted 5 years ago

“Website easy to use and delivery was earlier than expected.”

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Posted 5 years ago

“I received a very friendly email on the day of ordering advising an item I had ordered wasn't available in the colour selected, and was guided to the page to select another colour. Very helpful and honest people :)”

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Posted 5 years ago

“The shampoo bar is amazing, not giving 5 stars because some misunderstanding with the delivery.”

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Posted 5 years ago

“Quick easy website and good delivery. Shampoo kubes are the best I have ever used, my hair was soft and smooth leaving no residue like some eco products, would definitely recommend, I swim daily and so convenient to carry. Brilliant.”

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Posted 5 years ago

“Smooth transaction. Quick & efficient service.”

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Posted 5 years ago

“Fast delivery, amazing box of plastic free loveliness xx”

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Posted 5 years ago

“Love the items on the website, actually affordable in comparison to other companies and therefore sustainable for customers who aren't able to keep spending £8 or more on just one tiny bar of soap!! Ordered the shampoo bar; was sceptical as I have very long, wavy hair but it was amazing! Foamed better than I expected and therefore easy to use, but it is an adjustment from bottled shampoo. Stainless steel razor is easier to use than thought and great you get some blades with them. Beeswax hand cream is cute, nice smell and should last me a while. Very greasy though, which is expected. Great to know you're helping the bees! Delivery was fine, no problems and loved that the items were all packed in one little box; less packaging :)”

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Posted 5 years ago

“Very impressed. Competitively priced, quick delivery and all in recyclable packaging. Brought quite a bit in bulk for my first order and my mum added her bits to my order, she doesn't like the Bergamot & Neroli Soap that she ordered, which is strange as she loves the fragrance normally. I think i will contact Friendly Turtle customer service to see if we can exchange for a different scent.”

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Posted 5 years ago

Hey Kate! Our bergamot soap on a rope is one of our best sellers...we're always running out here. Of course, its not to everyones taste :) Drop us an email at hello@friendlyturtle and we can see what we can do!

Posted 4 years ago

“Great range of products, shipped quickly and eco friendly packaging.”

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Posted 5 years ago

“Great service and very easy and quick to order, love the products and I will order again soon”

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Posted 5 years ago

“The Website was easy to use and my order arrived well within the time frame given on my conformation email. Very happy.”

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Posted 5 years ago

“Fast delivery and the product is exactly as described, I've suffered from reactions to plasters for years, so to finally find some that I have no reaction to is amazing. So happy I found this website. Also love the environmentally friendliness of this website.”

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Posted 5 years ago

“Great - responded quickly to a request to add something else to my order without incurring additional postage.”

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Posted 5 years ago

“First time trying products that are more environmentally friendly. Ordered shampoo, shower soap, hand soap and toothbrushes. So far i am loving them all. They smell great and do just a good a job as the products i used to buy. 100% going to order again, looking forward to trying their other products. Packaging was also lovely.”

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Posted 5 years ago

“Speedy delivery. Great products which last!”

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Posted 5 years ago

“Amazing products and quick delivery :) highly recommended !!”

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Posted 5 years ago

“Great service and fast delivery!”

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Posted 5 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews