Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“It was a self-care package gift for a friend and she seems very happy with it!”

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Posted 2 years ago

“Excellent personal and responsive service, even in busy period leading up to Christmas. We’re more than amenable to combining postage costs across different orders and refunding difference.”

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Posted 2 years ago

“Customer service is really good, Royal Mail lost my parcel and it was dealt with quickly”

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Posted 2 years ago

“I am very pleased with my purchase. Everything is a good quality for a reasonable price.”

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Posted 2 years ago

“Great stuff, unfortunately got a faulty battery crab saver bottle but other than that all perfect thanks so much for making a difference on the British market!!!”

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Posted 2 years ago

“I've been wanting to try buying more ethical products for a while but a lot of websites have very limited items. Friendly Turtle has a wide range of products and their service and communication is great. I love the products I tried with my first order and I'll definitely be ordering again.”

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Posted 2 years ago

“Friendly turtle have so much choice and variety of eco friendly easy swaps. Great service and quick delivery. A brilliant space for all sustainable living essentials.”

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Posted 3 years ago

“Excellent choice of products and efficient delivery. So great being able to get my toothbrush heads at a fraction of the price and knowing they are recyclable, and I am doing my bit for the environment. :)”

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Posted 3 years ago

“What a lovely site! So many wonderful products, I’m so happy I found you guys! Can’t wait to order more from you. Delivery was super quick and the website is so easy to navigate. Turtle-y awesome all round!”

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Posted 3 years ago

“I had a great experience buying from Friendly Turtle, it was easy and delivered quickly.”

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Posted 3 years ago

“I love this website! Not only does it support small businesses but it has so many brilliant products which I return to buy again and again! Plus the customer service is fantastic too!”

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Posted 3 years ago

“Very easy to order and delivered very quickly. Very happy with all the products I've bought so far. The Milly and Sissy refill and reuse hand soap wash is particularly good, with the glass bottle and the hand wash you make up with water is easy and has beautiful scents. Will be a regular shopper with them.”

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Posted 3 years ago

“I am keen to continue reducing my eco impact, and my purchases here fit the bill. Excellent service, thank you!”

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Posted 3 years ago

“They certainly live up to the Friendly part of their name - I think this is the first time I’ve been made to feel part of a company’s journey. The products are very good quality and extremely well packaged using ex friendly materials. I will definitely be a return customer.”

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Posted 3 years ago

“Great service.”

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Posted 3 years ago

“Great Products, arrived as expected. Would order again.”

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Posted 3 years ago

“Fast and efficient service, clear and easy to use website.”

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Posted 3 years ago

“Good service, fast shipping and good selection of products”

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Posted 3 years ago

“Great products, glass spray bottles spray well, ocean savers cleaning products work well and smell great!”

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Posted 3 years ago

“Good experience. Fast shipping, great selection of products and responsive customer service.”

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Posted 3 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews