Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wanted to switch so many of the products and habits I had that weren't helping the environment, but had no idea where to start for each item - until I found Friendly Turtle, where I found everything! They do all the hard work of sourcing top quality, eco-friendly, ethical products, and all at excellent value. It's exactly what I've been looking for - thank you!”

Helpful Report

Posted 3 years ago

“This is the sort of product range that I was looking for.”

Helpful Report

Posted 3 years ago

“Website was easy to use with a good range of products available.”

Helpful Report

Posted 3 years ago

“Lovely products, very quick delivery and packaged well. Excellent service”

Helpful Report

Posted 3 years ago

“Brilliant birthday present. Lovely emails & quick postage. Great to support a passionate ethical company”

Helpful Report

Posted 3 years ago

“Delivered on time, im really happy with my purchase, its also great that im doing that bit extra for the planet”

Helpful Report

Posted 3 years ago

“I was very impressed with the range of products available and the detailed information provided. I found the website user-friendly, the service amicable and delivery efficient. I am looking forward to trying out more new products in the future and have been telling my friends all about Friendly Turtle.”

Helpful Report

Posted 3 years ago

“They were brilliant. Good business acumen when one of the products was not available they suggested an alternative or money back So no.pressure to buy. I like that”

Helpful Report

Posted 3 years ago

“Great easy to use website, everything is easy to find. Communication is excellent and very friendly. Orders always delivered quickly.”

Helpful Report

Posted 3 years ago

“Great products and fast delivery service, thank you!”

Helpful Report

Posted 3 years ago

“Friendly Turtle are just that, Friendly, quick delivery, fab products. Good communication. If you want eco products, buy from Friendly Turtle.”

Helpful Report

Posted 3 years ago

“Really lovely company with some fantastic products!”

Helpful Report

Posted 3 years ago

“Very pleased with my order. Nice to think that I am helping the planet by cutting out plastic where possible. As described, quick delivery”

Helpful Report

Posted 3 years ago

“Excellent service, the items I ordered came very quickly & in minimal packaging. Very impressed”

Helpful Report

Posted 3 years ago

“Products are good quality and great value for money. It's frankly and added bonus that they are environmentally friendly as well!”

Helpful Report

Posted 3 years ago

“Friendly turtle customer services were spot on, answered my questions promptly when I had them, and dispatched a bar of shampoo quickly. Product arrived in a beautiful little box, well packaged. I would use them again. However... The shampoo I ordered (B&S Nettle & Seaweed Shampoo Bar) is worse than a laundry soap. I have never ever had worse shampoo. Never. Had to bin it after several washes (expected hair to "get used to it" but that didn't work) even my boyfriend who uses shower gel instead of shampoo most of the time found it horrible. Makes your hair tangled, extremely dry and oily at the same time. But I guess B&S is not made by Friendly Turtle. I just wish that FT would spend more time sourcing manufacturers. Hence 4 stars.”

Helpful Report

Posted 3 years ago

“Everything you need for the home, eco friendly and vegan all in one place! My new fave website...I can't wait to use all my old products up so I can replace everthing with eco friendly ones from friendly turtle!”

Helpful Report

Posted 3 years ago

“Easy to order and kept updated on delivery”

Helpful Report

Posted 3 years ago

“Impressed with the solid shampoo and deodorant, easy to use and good results. Very quick delivery and looking forward to trying more products”

Helpful Report

Posted 3 years ago

“Great product. Fits my Phillips sonicare perfectly.”

Helpful Report

Posted 3 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews