Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Friendly Turtle 5 star review on 23rd June 2023

Anonymous

Anonymous // 01/01/2019

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“A fantastic family oriented company, great customer service, Eco friendly products with wonderful scents!….”

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Posted 1 year ago

“Had such a lovely email almost immediately after ordering. My order was delivered very quickly and the quality is more than I expected. Can’t wait to have friends round and show off my beautiful coasters. They will add a touch of individuality to my table. Thank you, perfect purchase”

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Posted 1 year ago

“Responded quickly to my email stating one of my bottles arrived broken! they will send me a new one. Great service”

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Posted 1 year ago

“Excellent service!”

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Posted 1 year ago

“I'm so pleased I found your advert in Country Living, changing my deodorant to something eco friendly was just what I was looking for. It works very well, and I have made a permanent switch to this product, rather than my previous roll on deodorants! Thank you very much for such excellent service and products.”

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Posted 1 year ago

“Excellent communication and prompt delivery.”

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Posted 1 year ago

“Love this site. When I am shopping for essentials this helps me to be part of the solution rather than the problem”

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Posted 1 year ago

“Great choice and speedy delivery!”

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Posted 1 year ago

“Not very happy at all. They sent glass bottles wrapped in brown paper, no bubble wrap. The postman got me to check for broken glass before I accepted it. One of the pump lids was the wrong size. No care taken at all.”

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Posted 1 year ago

“Good user and environmental friendly product.”

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Posted 1 year ago

“Great company, a huge range of products and amazing prices in my opinion. My items arrived super fast, in safe packaging. I will definitely be buying from Friendly Turtle again and I highly recommend them.”

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Posted 1 year ago

“Great service, product arrived promptly and an email immediately afterwards to thank me for being a customer and what to do in case of problems. Felt like I was a valued customer, which isn't the case with alot of retailers these days! Will definitely re-order again and recommend to friends and family.”

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Posted 1 year ago

“Great website will definitely be ordering from here again”

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Posted 1 year ago

“Lovely quality, arrived quickly. Very impressed!”

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Posted 1 year ago

“I really like these companies products and ordered many times. However often out of stock on favourite items . Even when I get notifications back I stock they are out of stock again . Rather frustrating. Also constantly get emails to check you not forgotten something which is creepy .”

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Posted 1 year ago

“Fair price on delivery, as for me. Will come back again for natural deodorants.”

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Posted 1 year ago

“Perfect, lightweight, glass bottles with spray caps. Extremely well packed parcel which arrived quickly. Highly recommended”

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Posted 1 year ago

“Fast delivery and great products! Very happy.”

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Posted 1 year ago

“Delivered the wrong products, contacted via contact page 3 times, still no response. Counts as v poor customer service in my book. Will buy elsewhere in future”

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Posted 1 year ago

“Bought this as part of a present for my sister who was delighted with it. Lovely pattern on the fabric and easily wiped clean on the inside. An excellent way to reduce / stop using plastic sandwich bags. Friendly Turtle sent my order quickly and well packaged. I will definitely use this company again. Thanks!”

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Posted 1 year ago

Friendly Turtle is rated 4.9 based on 1,748 reviews