Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Definitely lives up to being 'Friendly' in emails!”

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Posted 2 years ago

“Fast delivery of my eco friendly package. Thanks Friendly Turtle!”

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Posted 2 years ago

“I was really pleased with my order from Friendly Turtle! They had all the products I was looking for, for a great price. Delivery was really efficient and my order arrived quickly. Overall it was a great experience and I will definitely be ordering again.”

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Posted 2 years ago

“Very efficient service and the charcoal water filter is great to use and elegant; we bought two and enjoy fresh tasting water all the time.”

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Posted 2 years ago

“Have found so many great products at Friendly Turtle. Love finding things that are not just eco-friendly but also better than my usual products!”

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Posted 2 years ago

“Speedy service and great selection of products, makes buying cleaning things a lot more fun!”

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Posted 2 years ago

“Great company values! Offering a wide range of plastic free products that have helped me to reduce some of my waste. I’ve placed a few orders now and have things in mind for my next order. I recommend Friendly Turtle.”

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Posted 2 years ago

“Super helpful, ethical, plastic free and palm oil free great products, quickly packed and delivered. Thank you!”

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Posted 2 years ago

“We really like our table mats! The colours are fun and the mats are well made. They are exactly what we were after. Thank you!”

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Posted 2 years ago

“Friendly by name, friendly by nature! Outstanding customer support from a great family company offering a wide range of ethically sourced and manufactured products. I couldn't recommend Friendly Turtle more highly!”

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Posted 2 years ago

“Quick turnaround from placing your order to delivery 2-3 days. Any questions answered the same day. Approachable and friendly with a 10% reward scheme for every third order placed. Reliable and recommendable. Only downside is free delivery is only for orders over £60 wish it was lower. Otherwise all great.”

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Posted 2 years ago

“Fast delivery, lovely friendly company and the gloves smell nice. It's also great to know they are biodegradable. I went for large and they are a tad too big, so next time will go for medium. Overall very happy.”

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Posted 2 years ago

“Very good product and efficient service”

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Posted 2 years ago

“What's not to love about Friendly Turtle. Very friendly, personal customer service from Carley and Ricky, and most importantly a great product. We love the toothbrush replacement heads and the fact they come with a prepaid bag that we can use to send the old toothbrushes back for recycling. A feel good experience overall. Thank you! We'll definitely be back for more feel good products.”

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Posted 2 years ago

“I purchased a number of items which all arrived quickly. I did have a problem with one of the items and when I informed Friendly Turtle they replied immediately and a refund was issued. So all in all I'm a satisfied customer. Many thanks guys.”

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Posted 2 years ago

“First time shopping with Friendly Turtle and they really are friendly and welcoming. They have a lot of products to suit all your eco needs. The items I bought came packaged in an environmentally way and in good time. The items themselves are of a great quality, the shaving soap smells beautiful and leaves my skin soft. The cleaning products work very well, I like the fact that you get labels for each product so you can reuse your own bottles. Will be back to buy more :D”

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Posted 2 years ago

“Great products, a lot of fragrance free options which is refreshing as I’ve previously found it quite difficult to find such products. Pleasant correspondence through out the order process, will definitely use Friendly Turtle for my personal care purchase’s moving forward 😁”

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Posted 2 years ago

“Great experience on Friendly Turtle. Site is easy to navigate, my choices were sent nicely packaged and promptly delivered.”

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Posted 2 years ago

“Lovely products with fast delivery- thank you so much!”

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Posted 2 years ago

“Lovely ethos and service, fast delivery with 0 plastic”

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Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews