Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Have been looking for a bag to hold my Yoga equipment (blocks, bricks, mat, blanket) for some time. The bag was delivered really quickly and is very roomy, although folds in so does not look too bulky. I was impressed with the service and would recommend Friendly Turtle to anyone.”

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Posted 3 years ago

“I have just bought a few bits from the Friendly Turtle - a nail brush, a replacement head for my dish washing brush, a charcoal filter water bottle and a spare pack of charcoal filters to see me through the next couple of years. Everything turned up quickly and was well packed with not an ounce of plastic in sight. The water filter bottle is beautiful and stylish and I love the fact that that the spent cartridges can go in the compost after their 6 months of use. Can't fault anything. Really good products and service. Thank you.”

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Posted 3 years ago

“My confirmation email from my order didn't seem to arrive. When I questioned it I received a really friendly message apologising and reassuring me my order was on its way..Order arrived very promptly. Very lovely people.”

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Posted 3 years ago

“Super fast delivery, great service and the placemats I ordered were just what I wanted!”

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Posted 3 years ago

“Great, friendly company. Very speedy response and resolution to a technical website issue. Delivery is quicker than other Eco companies I've used and they seem to have more stock available more often. I'm definitely using them again. Also, who doesn't love their name?!”

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Posted 3 years ago

“Great service and brilliant products.”

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Posted 3 years ago

“Very good customer service and quick delivery of tracked order”

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Posted 3 years ago

“Amazing products ,quick delivery, tried the laundry sheets for the 1st time and am so happy , will be buying more!”

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Posted 3 years ago

“Really nice website, love the layout and range. The products are amazing!! Great skincare and home items. A regular and satisfied customer here. Highly reccomended to my friends and family and great for gift shopping!!”

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Posted 3 years ago

“Was looking for some recyclable toothbrush heads, the ones from friendly turtle fit my oral b electric toothbrush perfectly! You can’t tell the difference, also really impressed with the pre paid returns envelope for recycling once you’ve finished! With quick delivery I will definitely be ordering again! Thank you :D”

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Posted 3 years ago

“Nice products and not expensive really. Delivery very quick. Highly recommended”

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Posted 3 years ago

“This eye cream smells great( coffee) and covers any dark circles.Bonus !”

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Posted 3 years ago

“We absolutely LOVE these and would much rather support an environmentally considerate company. Would highly recommend!”

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Posted 3 years ago

“It's the place I was looking for! They have the greatest selection of products that tick all my boxes and the warmest, most human customer service. They really put the care in sourcing the selection of products to sell on the website and are on hand for advice, suggestions etc - earned a lifelong customer for sure :)”

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Posted 3 years ago

“Great website with loads of great eco products. Products seem really good quality so far and getting a recycling envelope with the toothbrush heads is awesome”

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Posted 3 years ago

“Quick delivery. Good products”

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Posted 3 years ago

“Brilliant company, kept informed all through the process,quick delivery and contacted to ensure all was okay.”

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Posted 3 years ago

“Very nice company to deal with, a good range of products and fast delivery. I will be using you again and recommending you to friends.”

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Posted 3 years ago

“Great range of products all in one place. The postage was really fast and easy. I found their email communications clear and appreciated having certain things like the approach to not offering discounts for sign ups etc. explained. Overall a good business with a fantastic ethos.”

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Posted 3 years ago

“The friendliest turtle around! They had exactly what I wanted - a sustainable version of something I didn't think would be sustainable. Guilt assuaged!”

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Posted 3 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews