Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Brilliant selection of eco products!”

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Posted 4 years ago

“As a frequent costumer I am Always Happy With the products I order. From this one item was damage in the box, I emailed them and got an instant respond and a replacement is on its way. Great service!”

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Posted 4 years ago

“First time I have used this site and I'm rather impressed. The delivery was very quick and the products are great. All the packaging was recyclable too! I am already looking at placing a second order.”

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Posted 4 years ago

“Brilliant, Brilliant, Brilliant. A wonderful array of eco friendly goods and fast, friendly service.. They are my favourite online shop '”

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Posted 4 years ago

“Excellent product good price and efficient delivery”

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Posted 4 years ago

“Arrived quickly, good quality brushes. Perfect!”

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Posted 4 years ago

“Use more substantial packaging. My parcel was left out in the porch where it got wet and so did the contents.”

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Posted 4 years ago

“Great delivery time, eco packaging and good product”

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Posted 4 years ago

“Brilliant service as always . Very friendly and great customer service.”

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Posted 4 years ago

“Quick delivery, fantastic products I will be ordering again! I can highly recommend! I've been looking for some of these products for ages. Very pleased :)”

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Posted 4 years ago

“Amazing service and products. Fast delivery and incredible value for reducing plastic pollution and waste. Every step was communicated to me clearly and there were multiple ways to pay.”

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Posted 4 years ago

“Incorrect item delivered without any explanation, was instead given 2 of another ítem i ordered but this version is cheaper.”

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Posted 4 years ago

“strong and beautiful wooden pegs. Just right for a very windy washing line! Quick and easy service and delivery.”

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Posted 4 years ago

“Quick and efficient service. Great Website, however I didn't get the option to choose a cheaper postage service on my second order.”

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Posted 4 years ago

Thank you so much for the feedback :) About the cheaper postage service, we recently changed from Royal Maisl standard 24 and 48hr delivery, to their premium fully tracked service. It does cost more than previous postage but we think at £3.65 it offers great value for a tracked service. Hopefully you think so too! :D

Posted 4 years ago

“Great company selling good value eco products. I bought toothbrushes which are perfect, a kitchen brush with replacement heads. It is great for cleaning pans and gets into my muffin tins with ease.”

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Posted 4 years ago

“Prompt delivery and brilliant products. Can't wait to order more!”

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Posted 4 years ago

“Lovely website.”

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Posted 4 years ago

“Ordered on a Monday, received on a Tuesday morning. Incredible speedy delivery. Products are as expected standards, all packaging recyclable eco friendly. Will come back again!”

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Posted 4 years ago

“Amazing products and arrived quickly. Spot on service and will be recommending”

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Posted 4 years ago

“Excellent service, really helpful & friendly, would highly recommend.”

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Posted 4 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews