Friendly Turtle Reviews

Name: Friendly Turtle
Address: 253 Willowbrook House, Coster Avenue, London, London Borough of Hackney
Rating: 4.90

4.9 Rating 1,748 Reviews

98 %

of reviewers recommend Friendly Turtle

4.9

Based on 1,748 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i like to help the environment, so i always choose friendly turtle, who always provide a very efficient service.”

Helpful Report

Posted 2 years ago

“Lovely little gifts, beautifully packaged, plastic free and super speedy delivery :)”

Helpful Report

Posted 2 years ago

“hd never heard of friendly turtle before getting a voucher from work…what a find!! the Reed defuser not only looks lovely but smells amazing and have had many comments! I will definitely be repurchasing this item again for myself”

Helpful Report

Posted 2 years ago

“Quick shipping. Great products. Great sustainable company!”

Helpful Report

Posted 2 years ago

“Lovely service quick delivery and sorts out any query promptly. Will use again”

Helpful Report

Posted 2 years ago

“Lovely product. Came very quickly.”

Helpful Report

Posted 2 years ago

“Fast delivery, exactly what I ordered. Thanks!”

Helpful Report

Posted 2 years ago

“I bought a roller pulse point for a gift last year and it was much appreciated so this year I bought a collection box! Again as a gift. The service is always excellent and received my purchase within days even though we have postal strikes.”

Helpful Report

Posted 2 years ago

“Great products good service”

Helpful Report

Posted 2 years ago

“I was looking for recyclable electric toothbrush heads and came across The Friendly Turtle site. I ordered said recyclable electric toothbrush heads and was very pleased with them. I will be shopping with The Friendly Turtle in future 🐢”

Helpful Report

Posted 2 years ago

“I’d love to comment on the product but I haven’t received it yet due to Royal Mail strikes. It was ordered at the end of November. Some items are Xmas presents needed ASAP. I have decided to dramatically reduce my use of online shopping from now on. There is a small eco shop in my local town, unfortunately it is very expensive but I’ve decided that it’s best to be certain that I have my product! I asked friendly turtle for an update but the advice was just to wait.”

Helpful Report

Posted 2 years ago

“I would buy every single product from Friendly Turtle if I could. Everything is always to the highest quality and smells AMAZING. The customer service you receive from them goes above and beyond what I am used to. Will definitely be ordering from them again.”

Helpful Report

Posted 2 years ago

“Good products, fair price, efficient service!”

Helpful Report

Posted 2 years ago

“So happy I came across your website. I've been on a journey of cutting down waste and avoiding things that are not earth-friendly for the past couple of years. Love the vast selection and your prices are really good. I think one of the big challenges for anyone wanting to make swaps is the price point, especially in the current environment so I was happy that you are also purse-friendly :)”

Helpful Report

Posted 2 years ago

“Really helpful service and prompt replies and delivery. Can't fault Friendly Turtle, they're brilliant.”

Helpful Report

Posted 2 years ago

“Really great website which had all the eco-friendly items that I needed. Quick delivery and very reasonable p&p. Nice quirky emails from the team and great to have that contact. I will certainly be using Friendly Turtle for my next order. Give Carly and Ricky a try, you won't be disappointed 👍😃”

Helpful Report

Posted 2 years ago

“Offered a £10 voucher in exchange for a positive review. Shame because I had a positive opinion of the company until then.”

Helpful Report

Posted 2 years ago

“All the items were fantastic and eco friendly. So I like to order again.”

Helpful Report

Posted 2 years ago

“Quick delivery. Good stuff!”

Helpful Report

Posted 2 years ago

“Love the ethics and values of Friendly Turtle, and the range of products. First time using the site. Items are all Christmas presents so no feedback on them yet but look lovely and are packaged well. Hope to use site again.”

Helpful Report

Posted 2 years ago

Friendly Turtle is rated 4.9 based on 1,748 reviews