Friends Capital Reviews

Name: Friends Capital
Address: Beehive WorksMilton Street, Beehive WorksMilton Street, Sheffield
Rating: 4.86

4.9 Rating 167 Reviews

97 %

of reviewers recommend Friends Capital

Company Reviews

Questions

Metrics

4.9

Based on 167 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01143031031

Email:

robert.wilson-rust@friendscapital.co.uk

Location:

Beehive WorksMilton Street,
Beehive WorksMilton Street
Sheffield
S3 7WL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was nothing that was too much trouble, the process with me being abroad was very difficult and everyone at friends capital did there very best to help with the sticking points long the way.”

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Posted 6 years ago

“Was searching for a new Mortgage. Rob contacted me and guided me through the whole process till I hot the best deal. Extremely professional. I was so happy that I decided to get my life insurance and other policys thru Friends Capital. Highly recommended.”

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Posted 6 years ago

“Very helpful and informative, didn’t feel pressured by a time limit to the call.”

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Posted 6 years ago

“First mortgage advice I have received, answered all my questions that have been puzzling me for months, finally feel ready to move ahead”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“I contacted Friends Capital for mortgage advice for a younger family member and I was very impressed with their knowledge base and service. There was no ‘pressure sale’ or constant pestering calls afterwards (unlike a lot of similar organisations), just a polite call several weeks later to see if they could be of any further help. Although I wasn’t able to do business with them on this occasion I would not hesitate to recommend them. Well done to Friends Capital for restoring my faith in sales advisors.”

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Posted 6 years ago

Thank you for your kind words. It was myself who called you and I am happy we could help, even if we helped you place your business else where. You know where we are for future reference. Richard. Friends Capital

Posted 6 years ago

“Good explanation”

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Posted 6 years ago

“Good straightforward honest advice”

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Posted 6 years ago

“My advisor was fantastic, not only was he not pushy with sales, he helped me with every query and answered any questions I had. I am extremely happy with my purchase through him.”

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Posted 6 years ago

Hi Sophie, thank you for your kind review comments. Happy that we could help you. Kind regards

Posted 6 years ago

“If you are serious about getting a mortgage then FRIENDS CAPITAL are the best...they are honest & reliable ... they'll find the best deal...& Are with u all the way until the end. I am glad I used them.”

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Posted 6 years ago

Hi Mazher, thanks for the kind comments. So pleased we could help you complete on your house purchase quickly.

Posted 6 years ago

“Richard spoke to me about reviewing my financial circumstances. We are looking to buy a house and he gave us some very nice advice about what we can do to prepare while we save our deposits. He looked into our circumstances and recommended we look at protecting ourselves. We had never thought about it before but now see that we can’t afford not to have it. Thank you Richard, we feel safe knowing our kids are now covered if anything happens to us.”

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Posted 6 years ago

Hi Damion Thank you for taking the time to leave a review and we look forward to working with you on the property front in the future. All our best to you and the family.

Posted 6 years ago

“We have used Richard as our Protection Specialist for many years. He recently qualified as a Mortgage advisor so we asked him to have a look at our mortgage. We hardly lifted a finger and he took care of everything. He saved us a good chunk on our monthly repayments and we can relax knowing we are no longer over paying. We would highly recommended Richard and his company.”

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Posted 6 years ago

“I have spoken to 2 different mortgage advisers since 2015 who both told me there was nothing I could do and to stay on the SVR. Paul listened to my dilemma properly and heard what the others were missing, what was important to me. He arranged a product transfer on the same day saving me 20% on my monthly mortgage payments! He has also left me options to re-finance in a few months depending on a personal matter.”

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Posted 6 years ago

“we were really struggling to find a mortgage provider by ourselves due to poor credit rating(not our fault error by virgin) and low fixed income. None of the banks or building societies wanted to know us. We had a huge deposit and were only looking for a small mortgage but still could not get one. We even tried some local financial advisers to no avail. We contacted Friends Capital in utter desperation as we had found the home of our dreams. Their costs almost put us off as nearly £1000 was a lot to find and a chunk off what we could afford. We spoke to just 2 people the whole time we were using them and they were unfailingly polite, helpful, patient and reassuring. Within a few hours they had a provisional offer for us covering the amount we needed at a rate that we could afford. We cried with joy. Even though we threw them several curves along the way they coped with everything well. We now live in our dream home and it is only thanks to them. The mild criticism would be that we had not really taken on board that they would want full payment before all monies changed hands. Finding their fees at such short notice was rather tricky as we did not have much in the way of spare cash floating around at this or any point. Perhaps they should make it very clear at the outset that this is the case.”

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Posted 8 years ago

Thanks Louise, glad we could help finding the home of your dreams ! All at Friends Capital .

Posted 8 years ago

“A really professional company.got my family a really great re mortgage. Superb rate non pushy and spot on with knowledge of products.approachable throughout.would not hesitate to recommend friends capital to anyone,which is a massive statement in this day and age.got it all right the first time!!! Thank you......”

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Posted 8 years ago

Hi Julie, thanks for the kind words, appreciate the feedback !!

Posted 8 years ago

“Always had first class impartial advice with Friends Capital who have enabled me over the years to move on and up from residential mortgages , buy to let and insurance services . Trust and product knowledge are key to me and I wouldn't use another company . Remortgage around the corner - looking forward to my options !”

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Posted 8 years ago

Cheers John, appreciate ! Ready & waiting to review your options , as ever ;)

Posted 8 years ago

“Very helpful staff who go that bit further to help you. Communication was excellent and nothing was too much for them to do. Great knowledge of the industry and very friendly staff made it a pleasure. Would fully recommend!”

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Posted 8 years ago

Thanks Joe, pride ourselves on our knowledge , thanks for the recommendation !

Posted 8 years ago

“Good advice and efficient customer service. Will use again.”

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Posted 8 years ago

“Excellent service, fast and extremely professional.”

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Posted 8 years ago

Thanks Clark, appreciate the feedback-Friends Capital

Posted 8 years ago

“The guys at Friends Capital responded to our request very quickly when we recently looking at a new property. We had excellent information and offers from mortgage companies in a matter of hours, this enabled us to progress with the property we were interested in. Unfortunately we didn't get it. However I will be more than happy to use Friends Capital again.”

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Posted 8 years ago

Happy to know you`ll come back once you`ve found the property Chris , thanks for the feedback- Friends Capital

Posted 8 years ago

Friends Capital is rated 4.9 based on 167 reviews