“This has been an incredibly disappointing and embarrassing experience. I sent an elegant bouquet of orchids to my aunt, an interior designer, in sympathy for the loss of our uncle. Instead, they received a cheap, tired-looking arrangement that bore no resemblance to what I had chosen from their site. The embarrassing part was when her son sent me a photo to show the poor quality—half the flowers were missing—and mentioned how it did not represent our family at all.
To make matters worse, the replacement they sent was even more unacceptable, with wilted flowers and nothing like what I had requested. This only added to the embarrassment. Instead of being able to grieve, my family had to deal with this issue, urging me not to accept such poor service. It’s awful to think that I will forever be associated with these terrible flowers at such a significant time.”
“Paid for express and same day. Waited almost all day they send email can't do express, then i wait no happy but oh well. I check status and they change my delivery date. No phone call or anything. What a waste of time but i do know who not to use for flowers. Really ruined my surprise.”
“Order was delivered 3 days AFTER the original order date. I had to chase up with customer service twice before delivery was made. As my friend had not acknowledged receipt of the flowers on the requested date, I had to ask each day if she'd recvd them, this took away the whole 'surprise' of the flowers. Going forward, I will not use this company again but will order direct from a local florist.”
“I wish I read these reviews before ordering. Before ordering I wanted to check with them if they will deliver to specific address. The person on the chat just sent me generic message. So I went ahead and bought the flowers, paid extra for morning delivery on Sunday. Then I get email much later to say that they can't deliver on Sunday but they will on Monday. So I emailed them back instructions just in case nobody is at home. Once again, I got email much later to say that they can't deliver as they don't have florist close to delivery address. I asked for refund. The worse part is that now we missed Birthday surprise for our family member. It was too late to try to order from someone else as her Birthday passed. If you want your flowers NOT to be delivered, this is the company to order from. You should be ashamed of yourselves.”
“They show beautiful flower arrangements to pick from and deliver an ugly skimpy thing. I was embarrassed for my Granddaughters special occasion of her new baby to receive such an awful looking flower arrangement. I payed a high price ordering from them. I would never buy from them again. The 1st Pic is what she received 2nd Pic is what I selected”
“I will never ever order from the again!! I chose premium for more flowers, the flowers that were delivered were way different! Nothing close to the picture!!! Big scam!!!”
“UP DATE. Customer service called me the guy was very nice he refunded me 30dlr and the next day they send another flowers bouquet, much closer to what I order, I'm happy with my order now, I left a bad review but I couldn't find it to up date, that's why I'm writing again. I will definitely give another try!”
“Ordered flowers for my mom and asked for delivery of 7/20. Got email at end of day they couldn’t make the delivery and offered to deliver on Monday..I agreed. Monday came and no delivery and again another email at the end of the day stating delivery cannot be made. Called and asked for a full refund as this is 2x they could not deliver as promised”
“They did not write down correct name, or email address even though I spelled everything. Did not get order correct including the card. They called 3 times and still order was wrong. They would not transfer me to a supervisor. DO NOT ORDER FROM them”
“Ordered premium and paid extra for delivery. When received the arrangement I could not even recognize it. It’s totally different and ugly. It looks like they just throw flowers in the vase and not even the flowers that I ordered. Please think twice before you order from this company.”
“HORRIBLE customer Service. Ordered on Thursday to be sent on Friday for a birthday. Kept getting emails saying it was going to be pushed back. Called customer service and it sounded like no one cared. So dissatisfied. Ended up calling for a full refund.”
“Not too happy with my order… I ordered these on a Wednesday for a Friday delivery to surprise my fiancé at work as she’s been having a rough couple weeks. The order never made it Friday so I called and got it rescheduled too today (Saturday) at home. The flowers came and they weren’t even close to the photos of the flowers I ordered. She’s still loves the flowers, but the ones I ordered, I had ordered for a reason. They offered 20% back but what I wanted was the flowers I purchased for her. Won’t be using again.”
“Flowers were two days late arriving for a birthday and what arrived is nothing like what I ordered. Paid extra to have next day delivery. The service charge for next day delivery was refunded, but that still doesn’t make a little girl happy on her birthday.”
“Horrible! I will never use this service again! I bought flowers for a friend whose daughter passed away, they showed a day late and had started browning! Looks nothing like what she was supposed to get!”
“I placed an order for a candy basket to be delivered to my grandson who is in Las Vegas on a vacation for his birthday. After waiting most of the day, I got an email stating that the basket was delivered to the hotel. I called the hotel and no basket had arrived. Why did I get an email stating it was delivered when it wasn’t?
I did call and And received an email saying that my purchase was refunded but to wait three days this is unexcusable!!
DO NOT USE THIS WEBSITE!!!”
