“I wish I would have seen the bad ratings for FROMYOUFLOWERS.COM before I wasted my money on two orders. The first order was not even close to what was pictured. The order had maybe 1/4 the flowers shown and they were not arranged very nicely at all and were very short. My second order has not been delivered yet being SIX DAYS LATE so far. That is absolutely unacceptable and very disappointing. They should not even be in business with such poor results.”
“ordered two gift baskets, which I already felt were overpriced at $80 each. Shortly after placing the order, I realized the family members I was sending them to had dietary restrictions. Within five minutes, I called to cancel the order, but they refused, stating that it had already been processed. I even offered to pay for the shipping label and refund the basket cost as long as they didn’t ship it, but they still refused.
Eventually, I received the baskets and planned to deliver them to the family myself. However, upon inspecting them, I noticed significant visual differences from the advertised products. When I went through the item lists, I found that half of the items in each basket were missing. I contacted customer service via chat, and they tried to justify it by saying that items are subject to change due to seasonal availability. One of the baskets was a fruit basket, and while I understand seasonal changes can happen, I expected the missing items to be replaced with comparable alternatives.
Additionally, chocolate is not seasonal, so there’s no excuse for that missing item. After pushing for a resolution, I was initially offered a 30% refund but eventually managed to get 50%. Now, I’m left with two poorly assembled baskets that look far too cheap and incomplete to give as gifts. Overall, this was a disappointing experience, and I wouldn’t recommend their services.”
“Ordered my daughter flowers just because. I ordered at 8:00 am, website said it was going to be delivered within 4 hours. I paid for expedited delivery. After no response by 12 or 1 I called at 4:00 to be told that they aren’t going to be able to delivery today. Excuse Me!!! I received no email, no call or even a quick text. When I said I wanted it cancelled they offered me a discount of 10% at first but when I continued to advise No Cancel my order they then offered me 30%. I advised No Cancel my order. When I asked why I was told they were sorry for the inconvenience (well that’s kinda what it sounded like his accent was thick). I asked again still same answer. NEVER DOING BUSINESS WITH THEM!!!! Scam”
“If I could leave negative stars I would. The arrangement I received was NOTHING like the picture. I paid $100 for dried greenery, a rotten rose and a sad daisy. Not even in a tree shape. When I called to tell them my disappointment I was offered a 30%discount. I could have gotten a nicer arrangement from the gas station for $10. I opted for a replacement and 3 days ager the promised delivery date it wasn't delivered. I called again , was offered the same discount or replacement. Opted for replacement...arrangement came in today, worst than the first delivered thru door dash and made from a grocery store. THIS COMPANY IS NOT RECCOMENED unless you hate the recipient.”
“Very disappointed. The flowers should arrive on the 23-24, which was my friend’s birthday! Today is the 27th. There is no point to pay for delivering flowers with such a sloppy service!”
“Zero stars! I’m typing this review as I wait on eternal hold for a supervisor. Flowers were ordered Monday. As of today Thursday the flowers have still yet to deliver! Everyday my husband is told tmrw. Sup finally answered advised yet again delivery tmrw. Now 4 days after guaranteed delivery. Unbelievably disappointed. Our first Christmas as husband and wife and no flowers to commemorate.”
“I really did not want to just 1 start!!! Guess this is my own fault for not checking the reviews first to see that this company has nothing but bad reviews. Do not waste your time!!!”
“The delivery was 2 days late and then just left on the front porch so no one knew it was there for 2 more days. There was no note to the recipient apologizing for the delay, as promised. My order wasn’t upgraded to a “fuller size,” as promised as a way of apologizing for the delay. What was delivered was NOTHING like what I ordered.
I’m including photos of what I ordered and what was delivered.”
“0 STARS... I waited at home until after 3 pm so I could bring my arrangement inside and tip the delivery person. They emailed me saying they couldn't make the delivery day. This was for my family holiday/ my daughter's 18th birthday party! She wanted flowers so I had to go find flowers and make an arrangement for her MYSELF! When I should have been at home getting things ready for the party! Do NOT order from this company! I have not received the refund in was promised either! Thieves and liars!!!”
“This is the second opportunity to delivery flowers on the date you guaranteed. First time, was a failure. This time (2nd) was a failure also. If you can't delivery flowers on the guaranteed delivery date, then do not promise that date. This was my last time ordering from this company. My rating is a 0 but they the lowest star was a 1.”
“I tried to leave zero stars but not possible. What a disappointment. Do not use this company. It will not deliver on time. Two days later still waiting for a “same day” delivery. Of course it cost extra. When it’s really important DO NOT USE this company. Call a local florist or 1-800-flowers”
“This company has messed up my orders so many times I don't recommend them at all. They said they delivered the flowers to a family member and it was never received. You flowers has a very low rating I should have trusted my gut!”
“This company is a joke l.the flower I choose and the flowers they delivered is very deferent . Don’t upload flower they are not in you’re store to make money .”
“I ordered the Golden Elegance Tree centerpiece for delivery on the 24th by early evening. The doorbell rang at 11:20pm on th 23rd which scared us. I received a Christmas Sleigh centerpiece that was nothing like what I ordered and paid $99.00 for. I spoke with Customer Service and requested the correct item. I was told not possible. They offered me $23.00 and I told them I just wanted what I paid for. They couldn't do that for me and refunded my purchase. I just wanted what I paid for, not my money back. In fairness to the florist the centerpiece was lovely, but not what I wanted. I won't order from this company again. When I place an order and pay the amount owed I expect them to do their half of the deal and send me what I paid for.”
“I ordered flowers and chocolates on 12/17/24 to be delivered on 12/23/24 and paid extra for delivery and here it is 12/26/24 and still no delivery their response is they will tell florist to deliver as soon as possible, not first delivery to this address in Brooklyn NY, incompetence at its finest.”
