“Ordered fantasy pink orchils for a friend but what she received was half of the flowers that were on picture. Your supplier ms should be held to the same standards as what u show on your site. I am angry and embarrassed what it looks like for which I paid full price not half”
“Horrible service. I had flowers delivered to my mother for mother's day who lives 4+ hours from me. The flowers delivered were mushy and brown. I called to let them know and that I wanted them to send a replacement and they said they would but refused to get them there by mother's day. The customer service rep would not even allow me to speak to a supervisor. So I asked them to send the flowers anyway; they said they would and they never did.”
“If I could give this place zero stars I would. This place needs to be shut down IMMEDIATELY!!! I placed the order a week prior to my moms birthday. The day of her birthday I was tracking the delivery all day. I called cx service they said it will be there before 5pm. At this point its going on 230pm. I call back again at 330pm because the tracker just says the order was received it doesn't even say its out for delivery. CX service asked me did I ask the recipient had they received the flowers. Well no because ya dummies its a surprise so why would I call her and ask her did her surprise come... They assured me that the flowers would be there by 5pm and that "it was against protocol to give out the flower companies name". Makes zero sense. I call back at 5 because guess what still no flowers. By this time my moms office has closed and she is gone. The lady puts me on hold and says that the flower delivery company said they were on the way and that they ran into traffic and they had other deliveries that day that slowed them up. Umm no you all had this order for a week no excuse. I demanded my money back and the rep said she can do 20% and promise to deliver it tomorrow. I said absolutely not! I need a full refund plus there is no point in delivering it tomorrow when her birthday is TODAY! Rep said what about a 30% refund. I again demanded for a full refund she said ok. Said that the confirmation email would come shortly. I asked for a reference number she said its against protocol to give that information since they don't have access to my private information. Huh??? I don't know how I found this place but it is an absolute terrible service that are complete scammers. Shut them down!!! They delivered the flowers anyway sometime after 5p, apparently who the hell knows and they look nothing like what I ordered and I did not receive the balloon that I paid 5 extra dollars for. So glad I got a refund. Run from this place and never look back.”
“DONT ORDER FROM HERE!!
I placed an order and paid for expedited delivery. After waiting over 3 hrs past the delivery time I had to reach out to them to get told they're sorry.. they refunded less then half the cost and the package never arrived.. this is an absolute terrible company.. I can't leave a photo or video because it NEVER arrived”
“If I could give this company a negative 10 I would!!! They take your money, actually they steal your money, and do not deliver anything.
I ordered a huge fruit basket for my sister 25th wedding anniversary. It never arrived. They are so quick to offer 20% money back. They said don't worry it will be delivered the following day. Next day NO BASKET! I called them again they said they couldn't reach the flower shop. By this time IM fuming 😤 with ffrustration. I requested my money back. By the way takes 3 business days.
DO NOT USE THIS COMPANY!!! THEY ARE UNREASONABLE AND DO NOT DELIVER. THIS IS HORRIBLE!!!”
“Everything went wrong. FYF Delivered A low quality bouquet that bore no resemblance to what was ordered, delivered 2 days late and without the add on (and paid for) overpriced chocolates. Complaint made, new bouquet of slightly better quality flowers delivered a second time and still no chocolates. For You Flowers turned a special occasion into a profound embarrassment”
“If I could give less than 1 I would. Funeral flowers were supposed to be delivered today by 10 am. It is 5pm still no flowers. I asked them to give me the name of the florist. They refused so I’m warning everyone now do not use them. They are horrible with their service.”
“Flowers were delivered in terrible condition. Broken leaves and wilting. I called and their solution was a 20% refund. I complained enough to get it to 50% but that was just on the bouquet, not the service fee and delivery fee. So I spent $100 and got poor quality/service and a $27 refund. I tried to attach photos but it conveniently wouldn’t upload”
“I'm at my family member's wake/funeral waiting for the arrangement that I paid expedited shipping for. Spoke with customer service and was told that the order would not be delivered and would I like to reschedule. No. The funeral is now. Thanks. Never again.”
“I've used this company for years without issue, until recently! I placed an order, and it never arrived! I called and they gave me a partial refund and promised to deliver them ASAP. Three days later and NOTHING! I called customer service and they didn't want to refund my money and kept trying to give a minimum refund. I had to be stern and tell them No, numerous times! Finally they agreed to a refund, but then didn't want to give me the reference number! WORST CUSTOMER SERVICE I'VE EVER RECEIVED!!! DONT WADTE YOUR TIME OR MONEY!”
“I am extremely dissatisfied with this purchase. I had an order delivered before seeing all these horrible reviews. Of course, I have the person send me the picture to be completely shocked as to what I was looking at. They were 100% nothing like the image. Shame on that business for false advertisement. I included my flowers I bought compared to the picture on their website they advertised. Absolutely, horrible and I would NOT PURCHASE FROM THEM AGAIN!”
“I sent flowers to someone special, but it was not at early stage of connection with person I had kept my name anonymous, but he found out my name, I think customer care service had spilled out my name upon the person requested I believe, coz he was able to ping me on social media to ask and I lost his connection for ever. If you like to order anything as secret and surprise this website is not worth your trust to keep privacy of customer. Company owner should teach employees to understand what is privacy for customer you are paying $, we pay not to screw up our personal life.... I will never ever order from them, if I want to keep privacy as private”
“Look at the one star reviews and be warned. They make you pay extra for same day and then give you the run around. Days later still no flowers. Won’t disclose flower store to help you help yourself. I actually think this is some sort of fraud. No way a flower business is this bad at flowers.”
“Stated flowers were delivered but no flowers arrived. Contacted company several times and their reply was they are working on it and would get back to me. HORRIBLE company. Do Not Use”
“I submitted two flower orders for friends who lost loved ones (one for a friend who lost her mother and the other for a friend who lost her only sibling) to be delivered to the funeral home and neither order was delivered to the funeral home. One in Maryland and one in Chicago. The one in Chicago I made two days in advance and I received an email on the day of the funeral service stating that a florist could not be found to deliver the order. Can you imagine me telling my friends that I tried to send flowers but the florists could not deliver the flowers. Two heart-breaking occasions. You won't get a third time for sure. And I will spread the word NEVER to use this business again.”
“Unfortunately, the flowers were not at all what was represented on the website. I sent my daughter birthday flowers and I wanted them to be perfect. This was a disappointing experience. I attach pictures of the actual flowers and what they should have looked like.”
“First the flowers never were sent on time when I got it expedited and then the flowers received looked NOTHING like the picture shown. Scam service and on top of it they only gave a 30% refund.”
