“Do not order from (fromyouflowers.com) I wanted to send flowers to my granddaughter in the hospital in pain to make her feel a little bit better. I paid for same day delivery, but instead got an email saying that they would not be able to deliver that day, but would deliver the next day as early as possible. They were not delivered the next day until 4:00 pm. Flowers looked nothing like what I ordered. They were very sparse and cheap looking. I paid for the upgrade. She stressed out waiting all night and most of the next day , turning a intended GOOD thing into a BAD one”
“I ordered an arrangement yesterday to be delivered today by noon. I paid extra for this. At 1:00 p.m. today the product had still not been delivered. At 4:00 p.m. it is still not been delivered and they told me it was out for delivery. At 7:30 p.m. tonight still not delivered I called again and they told me it would be tomorrow. I told him that is unacceptable that I paid for it to be delivered today by noon and that they had told me it was out for delivery twice. I will not use this company again. If you don't mind if you're arrangement gets to the person on time or if it's days late that's fine but when you pay good money to have your delivery on a specific day by a specific time it should be done. This company does not do what they say.”
“We wanted to send flowers to our daughter on her special 40th birthday. Unfortunately the site we normally order from couldn’t guarantee delivery on her birthday. We found From you Flowers by accident but we’re so impressed with their reviews we decided to order for the first time. I wasn’t thrilled that they charged an additional $12.99 handling fee right before I confirmed my order but since they promised next day delivery I completed the transaction. The next day I was so excited to see the email that the flowers were delivered but sadly it never came. Later that evening I received an apology email from them stating the flowers weren’t going to be delivered until the next day. We were so upset because it totally ruined our surprise and embarrassed because we had to tell our daughter she would have to wait until tomorrow for her special delivery. Unfortunately the flowers weren’t delivered the next day either and all I got was an email I could get 10% off my order or I could cancel. I canceled and I will never order from this company again. Now I’m waiting for my refund which I’m sure they will have an issue getting to me as well. So disappointed.”
“arrangement not even close to what i ordered,promised to send reorder and that never happened!! kept saying were sorry the only thing sorry was the flower arrangment. blind person could have done better, wrong flowers and colors ,horrible”
“Ordered flowers night before. Paid extra for the same day delivery (since after 3 pm is next day AND same day) plus extra for the expedited so it would be there by noon. Started questioning order around 1230 and until 430 pm when I canceled the order they were "investigating ". Couldn't tell me what florist was used, if it was actually out for delivery or if it would even arrive . Canceled the order, contacted a local florist who was closing within the hour. She started making an arrangement based on a description I was giving her AND delivered it to the funeral home WITHIN the hour!! I can't swear this isn't the same company I ordered The Lavender Rose and Lily Bloom for a service and it came in a vase with a bow so big you couldn't see the three flowers they sent. Never again and would certainly suggest try local if needed immediately or 1800flowers if you have time for the delivery.”
“I ordered a few days ago flowers to a friend for her birthday. After I placed the order I realized I made a mistake on the day, I had set the day two days before the day I really wanted the flowers to be delivered. I immediately emailed and equested to change the date, they guaranteed that they would make sure the flowers would be delivered on the right date. To my surprise I just received an email saying that the flowers have been delivered...on the WRONG DATE .They were not able to manage a simple change, completely incompetent. Will never use this service again.”
“Ordered hot pink rose arrangements and got orange roses and red carnations - looks like it came from a grocery store. I could have done this myself. Very disappointed. The cost was way more that the product warrant. Won’t use them again.”
“Ordered in the morning for a same-day delivery (which I paid extra for.)
Order wasn't delivered and they didn't even let me know until after close of business day! The next day by noon, no update, no one can give me a timeframe for delivery, and since it was for an anniversary, it was a day too late anyway. They did nothing to try to make it right.”
“My wife received these flowers at work. The picture for the "FALL HARVEST BOUQUET" shows at least 5 roses. Her bouquet had ONE rose. The picture made the bouquet look full, you can see through the stems to the otherside in hers it is so light on flowers.
THEN, the preview for the signature states "Signed: F*** Face" which is a little running joke but when she got the card there was no "Signed". It made it look like I was calling her a F*** Face when in reality is an inside joke for one of her nicknames for me.
I should have gone with 1800-Flowers and next time, I will be.”
“Ordered balloons and flowers for an extra sensitive and sentimental event. When they still weren't delivered at 4pm, I called to check the status. Only at that point did they tell me they didn't have a florist available. WHY WOULD YOU NOT COMMUNICATE THAT SO WE CAN ARRANGE SOMETHING ELSE ON THIS IMPORTANT DAY??? They then offered a 50% discount to deliver them the next day. What a joke. Absolutely not. Refund my money and I'll let everyone know not to depend on them. Joke of a company.”
“Horrible! Showed delivered at 6pm! Told the receiptent to check her front door....NO FLOWERS! Received a text from her at 8:55pm that the flowers just arrived...She sent a picture and they looked nothing like the picture...Paid $140 for something I could have bought at the grocery store for $14.99! Never again....👎👎👎👎👎👎”
“Do Not Order from Here!!!
I order two sets of flowers for my coworker. One for her and one for a funeral service.
The flowers she'd received did not look anything like the picture I order! No order was just plain white flowers, no color.
The second order was the funeral service of my coworker. Even paid for the expedited service. And guess what?!! The flowers never arrived to the service!!!! I called customer service, and I'll they wanted to do an investigation! I would have an answer within 48 hours! Seriously!!! The funeral is OVER and they want to investigate! How unprofessional and inconsiderate! What kind of third party shops do they work with where they cannot expedite the order, especially for a funeral.
Never again, will I use them again. Very disappointed!”
“I’d give no stars if I could I’m all about second chances but they proved me wrong again!! This is the last time I give them my money for them to not deliver my arrangements what an embarrassment on my part and theirs!!! How can you guarantee something but can follow through?? This is the second and last time you so this to me!!”
“I will give them a NO STAR if possible. This people are FRAUD. They will not send My Flowers nor refund me. The Customer Care Associates are very unprofessional DO NO PATRONIZE THE!!!!!!”
“If I could leave 0 stars I would. I ordered flowers for a funeral and paid extra for expedited service. Not only we the flowers jot thlivered that day as advertised, 3 days later they still have not been delivered. Thier excuse is they couldn't find a florist to deliver them. What a crock”
“I don't even need to explain myself I'll just post the what I ordered VS what I got pictures.
These people are very unserious! They offered me 20% off and 15 dollar gift card. do I look like I'm ever going to order from you guys? if you can't match what's on the pictures, stop false advertising. We work so hard to find the perfect flowers and you deliver mediocre. stay away from these people guys! dont waste your time and money.”
“BEWARE!!! From You Flowers employees and associates exercise the worst service I've ever experienced! Their thoughtless business practices are horrendous, guaranteed to frustrate anybody and everybody!”
“worst customer service ever, they emailed me on the day the flowers were supposed to be delivered saying they will deliver them 4 days later and refusing to cancel the order!”
