“Unanswered actual email:
Hello. I've used your service many times now. And while they've been late on occasion, you've always made it right. This time however, not only were the mothers day flowers late, they were dead. And, the replacement flowers also arrived dead. 3 of them fell off while opening the box. So, unless you can convince me that I will never receive flowers from whichever florist was used for this order, I'll not use your service again. I've literally received 2 orders of dead flowers, late...& laid $75 for them. This is absolutely terrible. I've attached images for your review, including the ones that fell off, as they're in the trash, the day we got them, today. All I can say is wow.”
“My Mother's Day flowers were never delivered to my mom. I called, they promised to deliver them 5 days later. They again did not come. I called again and they said they would deliver them same day. They did not. I called again and they tried to offer me a 20% refund. I demanded a full refund which they finally gave to me. My mother never got her Mother's Day flowers.”
“Ordered Flowers for Mothers Day and the arrangement that was delivered was completely unacceptable. For the amount that was spent ($90+) to get wilted brown flowers delivered to your mother was just beyond disappointing. I contacted the company showing them pictures and even saying how I understood it was a very busy weekend and was not looking for a refund but for the arrangement to be replaced sometime that week. I was emailed back saying they would refund me 30%. The amount they sent back was not even 30% of what was paid. As a online company customer service is extremely lacking, they did not feel incline to make the situation right but just to refund me barely what I paid in shipping. I would not waste your hard earned money on embarrassing flowers that would not impress anyone. Don’t rely on their fancy photos bc what will arrive will be nothing like it.”
“They never delivered the Mother's Day flowers I ordered a week in advance. I even scheduled the delivery for Saturday (the day before Mother's Day) to avoid any issues. When called, they said they would redeliver and never did. Then they offered a crappy 10% refund and to deliver the flowers 6 days after Mother's Day. Save yourself the headache of talking to someone in India (who has no ability to make things right) and go with another company.”
“I bought my mom flowers for Mother’s Day and they were absolutely the worst flowers I have ever seen. They were messy. The arrangement was messy. The flowers were practically dead. Do not use this company.”
“I ordered a bouquet of flower for my friend, OMG, it was horrible, and it was not even close to the image of the website. what is the purpose of having the pictures and the description, having said that I would not recommend anybody to purchase from this website. if my friend wouldn't sent me the picture, I wouldn't know what horrible flower they delivered. soooooooooooooo disappointed . it was an embarrassing moment to Gift those Ugly Flower to your loved ones.”
“Terrible experience with this company! I ordered Pink Surprise premium bouquet of flowers and received a fraction of the flowers that were supposed to come in the bouquet. I called to complain, but they would not help at all. I will never use them again!”
“Why in the world would a company send fresh flowers in a hot delivery truck with no water?!? My flowers arrived wilted and almost dead!!! It doesn't take a genius to know that this method is a huge no no!! A waste of money! Just order from your local florist! Do not order from this company!”
“Flower arrived Sat before Mother'sday, no moisture, no flower food, one pod never opened, pedals started falling off that evening.
Changed water 1x because flowers were dying.
My daughter deserves her money back!”
“I received tulips and iris's from my daughter for Mothers Day. They were boxed up with No water/ moisture whatsoever. They didn’t look the best when I unboxed them. 2 days later they were turning brown and falling to pieces! All the money she spent for what? Dead flowers? Never again will she or I EVER order from this company again. I will definitely spread the word.”
“Like most others here, I would have given 0 stars if it were an option. I received flowers for Mother's Day that never ever opened. It was strange enough to receive flowers that I couldn't instantly enjoy, but I thought at least I would get the most out of them once they bloomed. 1 day, 2 days, 3 days went by. We're on day 6 and they are dying without ever blooming.
My husband emailed requesting a refund and instead received a $15 coupon toward his next order, which is the same as doing nothing, as you are well aware. I have sent another request for a full refund, left a complaint with the BBB and this negative review.”
“Worst ever! My son sent me Mother’s Day flowers which arrived two days after, they charged him $80 for literally 7 flowers , nothing like the picture, which are all dead today, 2 days after arrival. From the quality of the flowers, the illegal “ bait and switch “ modus operandi, to their delivery, I give this company a 0 because 1 is too good. Buyer beware !!!”
“I ordered flowers and paid for expedited service. They never contacted me until I reached out when my DIL did not comment on the flowers. They missed the deadline and suggested a 20% discount to send them 9 days later! It's was a funeral! It was difficult to understand customer service (language barrier) and they kept "disconnecting". When I did, it was difficult to get the refunded. They wanted to discount several different ways. I was embarrassed by the lack of flowers sent. Do not use them. I agree with the others they say it is a scam and they are not reliable.”
“My son and daughter in law sent me a bouquet of tulips for Mother’s Day.When they arrived they were half dead. I called and thanked them for the flowers and would never mention the condition they arrived in for fear of seeming unappreciative but after thinking about it I decided to write this review so maybe it will never happen again to me or anyone else. How do you ship flowers without a souse of water with them. They looked like they were on the truck for days before they got here.”
“This company is horrid. They offered me 1 phone call, with no return number, saying there were problems with fulfillment and could I call. I then sent 15 minutes on the phone with no resolution, only to have them cancel my order 2 days later. Do NOT use. Look at their reviews on other services, like Yelp.”
“I put one star but they deserve NEGATIVE thousand stars. They take your money and do not deliver on time. And they say they do not know when the flowers would be delivered. A late flower delivery for any occasion is good for nothing. DO NOT ORDER FROM THESE THEIVES.”
“The flower arrangement I ordered for my daughter for Mothers Day (5/12/24) was a poor representation of what was ordered - more carnations instead of roses, a cheaper version of what was ordered. Extremely disappointing.I WILL NOT be using this company again.”
