“What I ordered and what I got was significantly different and other much lower quality of flowers. I ordered a premium bunch of stargazer lilies. What I actually got was some shoddy mix of carnations, roses, other cheap flowers and 1-2 plain pink lilies. I'm very unhappy with my experience and will be requesting a refund.”
“Sent me an email that delivery was successful but my mom did not receive her flowers. I requested a refund and the chat agent was extremely rude to me.”
“If I could give a 0, I would!
I put in an order 2 days before my dear friend's birthday & this online business FAILED to follow through; didn't network with the florists to get an order, didn't deliver on the date, but then continued to fail in executing to finish this order. Excuses, excuses....
I will never use them again & would DEFINITELY not recommend this business.
The online order was placed for delivery in Fort Collins, CO area, so it may be a location issue, but nevertheless, a horrible online business!!!”
“Ordered within the time frame. No delivery. When I inquired I received an email saying they were unable to reach the local vendor as it was outside of their business hours. I will not use this company again and will stick with 1-800 flowers. They at least deliver on time and as advertised.”
“imagine you pay for flowers for your GF to be delivered in the morning of her birthday with expedited fee to ensure she got it in the morning because she is sad to be alone on this day. well, she got them 9 days after the guaranted delivery date!”
“I recently ordered a bouquet for a graduation occasion from from you flowers expecting timely delivery as promised. Unfortunately, the flowers arrived several hours late, well past the event. This delay caused significant disappointment and inconvenience.”
“I ordered flower basket and chocolate strawberries for my wife birthday its was supposed to be a nice surprised that turned into straight bottom less pit of disappointment never again will i order from that over price place for sub par quality.”
“Ordered flowers for my mother's birthday. Paid almost $90.00 for an absolutely horrible and unprofessional bouquet of flowers in a hideous vase. Less than half the flowers that were advertised were in the bouquet that was delivered. Only gave me $12.00 refund.”
“Never even got delivered for a funeral. Wasted $65 and a bunch of time. Their “24/7” support is just an AI that doesn’t actually help you with anything. Ruined my plans of sending flowers.”
“I had a problem with the flowers that were delivered by the local florist. Although they were delivered on time, they were not as shown on the website. I addressed the issue with the Customer Service Department at From You Flowers. They were deeply regretful and wanted to make things right. After a week, they redelivered a beautiful floral bouquet and also gave me a partial refund. I did not even ask for a refund, so they went over and above to make things right!!! I am impressed with From You Flowers sincere apologies and resolution of my issues. Don't count this company out by negative reviews you see. They do resolve issues and make things right! Thank you From You Flowers!”
“Order looked NOTHING like what was ordered. Sent flowers to my sister in the hospital in St. Louis ( I am in Illinois)and her daughter sent a picture of the flowers. HORRIBLE!! Gas station bouquets look better than this!! BEWARE and find another place to order from.”
“Unreliable. I arranged to have flowers sent on 5.23.24. I received an email at 6:30pm informing me that the flowers were delivered in which I was concerned that the flowers were left outside the business. at this time of day. I called the company who couldn't provide details on where the flowers were left. I was told they would call me the next morning with an update...which they didn't. When I called I was told that the flowers were not delivered and that they would be delivered today. Since I didn't hear from the recipient I called the company to confirm delivery. Guess what? The flowers were not delivered. I requested a refund.”
“Horrible experience. I ordered flowers for my mother a few days before Mother’s Day and the flowers showed up completely unbloomed. At first I figured no big deal, they’ll open up and she’ll get to have them even longer than expected! Unfortunately, they died having never opened. I reached out to customer service for a refund or new flowers and they refunded me $12 of my $71 order. After further communication, the gave me $8 more. $20 back on a $71 order for flowers my mom never got to enjoy. I didn’t even bother reporting the flowers I ordered for my best friend for Mother’s Day that died 2 days after she got them… horrible customer service. I would have been happy with a full refund or new flowers. Will never be using this site again.
I attached photos of the day they arrived and how they look now having never opened aside from one.”
“Delivered two days late, just left outside of a building over a holiday weekend. Business hours are clearly stated on the door. Paid for same day delivery. Got an email stating they were delivered. What was ordered vs what showed up. Waste of money. Very disappointing.”
