“This company is the worst. My flowers were never delivered on Valentine’s Day. I called three times and they stated that my flowers are out for delivery only to find out that Flowers would not be delivered on Valentine’s Day. The lady stated to me that they would be delivered the day after Valentine’s Day, which is not acceptable. When speaking with Lady on The phone she stated she would give me a refund and still send the flowers out the next day. She put me on hold and came back and stated that she would just give me a refund. If the flowers were not going to be delivered on Valentine’s Day and they should’ve called me and stated that they would not be able to get the flowers there. And I could’ve went to another company. I will never use this company again and I hope no one else does.”
“DO NOT ORDER FROM THEM UNLESS YOU LIKE BEING SCAMMED. My husband ordered flowers from them for me for Valentine’s Day a week ago. They said they would be delivered by 5:30, and then radio silence. They refused to communicate. We’re out $100, seeing if we can get our money back from the bank, and no flowers were delivered. Don’t order from them unless you like to throw your money in the garbage.”
“Definitely got scammed by these foreigners. Placed a Valentine’s Day flower order a week ahead of time. Called on Valentine’s Day at 3pm asking if the flowers were still coming. Woman with accent thicker than Beyoncé guaranteed it. Called at 5:01 and was told by another woman with an even thicker accent, think Cardi B for that one, told me that it would now be delivered the day after Valentine’s Day. She couldn’t understand why I wasn’t satisfied that a VALENTINES DAY flower bouquet wouldn’t be desirable the day AFTER Valentine’s Day. Now I know eating goat won’t wreck your brain like this company’s service, but maybe that goat booty play we all hear about is the root of the issue. When I asked for a refund, they hung up on me after waiting 25 mins for that phone center scammer to answer. Whatever, I’m out $100, look like a deadbeat jackass on Valentine’s Day, but at least I’m not a goat f—-er trapped in an asbestos-ridden building ready to fall down from that low IQ builders like the people at this company. Goatf-ckistaners are scammers”
“DO NOT ORDER FROM THEM!! I ordered from them and had a delayed order. When I contacted them, customer service hung up on me multiple times and offered me a mere 30% on an $120 Order. KEEP PERSISTING, THREATEN A LAWSUIT AND PLEASE DO NOT ALLOW THEM TO OFFER YOU ANYTHING OTHER THAN A FULL REFUND! I persisted and Threatened a Lawsuit and they immediately started to scramble and Have not issued me an email stating i will recieve the full 120 dollar refund. Please do not order and if you do and they are not good, please get all of you money back!”
“My husband ordered flowers for my daughter for valentines. On Valentines it changed to delivery 2/15. THATS NOT VALENTINES!! For over $100, I expect delivery on the day scheduled. I called a rep, who changed the date back, then said delivery by 6. It’s a business and closes at 5. She said, sorry, that’s our policy.
So she would absolutely allow a very busy florist to make flowers for delivery to a closed business on Valentines? I asked who the company was delivering the flowers. She hung up on me while saying something to an associate that I couldn’t understand.
I ordered from a local florist who squeezed me in at 2:30 pm and I called back to ask for a full refund because I ordered elsewhere. The rep then offered 20% discount and they’d still deliver on 2/15. Like it was a HUGE favor to me. Excuse me??? Why would I do that? I just said I ordered elsewhere. I’m so disappointed with this service.”
“Terrible business. I chose a bouquet from their website, and the bouquet that was delivered, was completely different and smaller. Customer service is clearly not in this country, they don’t speak basic, English, and they don’t solve problems. After I placed my order, I called customer service to make sure the delivery would be the same as the picture. I was assured that it would be. I also asked why was I charged the full price instead of the 20% discounted price that is on the website. Her answer was because I ordered online. I cannot tell you how disappointed and angry I am at these people. These flowers were for a dear friend whose mother died of cancer. I sent her mother‘s favorite flowers to her. Or I thought I did. I will not ever use this company again. Nor should you. Terrible terrible company, terrible terrible people .”
“I ordered flowers to be delivered to my boyfriend as a surprise for Valentine’s Day. They were supposed to be delivered from a local florist, but the roses were shipped in a box from UPS instead. How romantic. Flowers were ok looking (not like the picture online, but not the worst considering all the other one star reviews). Stems weren’t cut. If you are type A like me, don’t leave your flower delivery in the hands of a huge corporation that doesn’t pay attention to details. Better off calling a local florist directly, which is what I will be doing from now on.”
“Absolutely terrible. If you expect flowers to be delivered in a vase that you purchase from them you will be very disappointed. Everything comes in a box shipped by UPS. And their customer service cannot understand basic English with very bad background noise like chickens and dogs barking.”
“Do not order from this company. Its a complete ripoff, they will substitute your order for something totally different and completely different and still charge the very high prices they think is reasonable.”
“I paid extra to have the flowers delivered on valentine's day in the morning. They were delivered the night before at 5 PM. to the workplace of the person I was sending them to. They arrived in a box with no we're left upside down. The flowers were not fresh at all they were damaged. It was signed for by Brandon because the delivery person wrote the name. He saw on a picture on the wall. That person was not even at the job site that day. Called customer service couldn't understand a word anyone was saying and they couldn't understand me. They wanted to give me a ten dollar credit for my trouble as if that made up for the wasted money. I told them I couldn't use their credit because I would never use them again. Horrible service; damaged, ugly flowers looked nothing like the picture. Would not recommend using this avenue for flowers ever at all for anyone.”
“My husband keeps sending me these flowers and I wish he would just stop. I finally had to speak up.. These flowers look nothing like the picture. They come in a box almost dead because there is no water. You have to put them in the vase provided and they are just ugly. I emailed the company last time because he spent a lot of money and they were only able to refund 16.00.
This time they were supposed to send them on Valentines day and they came a day early and wilted.
This place is a rip off. Paying a lot of money for dead flowers. What a fraudulent company.”
“Ordered for Valentines day and spent well over 100 for a nice vase of roses some chocolates and a small bear. Ended up with 4 roses 8 carnations. Crappy chocolate, and the bear was cute atleast. Felt like 40$ worth of junk though. Just a completely embarrassing gift to send.”
“The flowers were never delivered. Customer service said it was do to weather, but it was a perfectly clear day. So no bad weather. Just an excuse. I was never refunded my money. Just avoid this company at all costs.”
“Customer service is no help at all. Asked if I could edit an address and was told no and no refunds. My order was supposed to be delivered the 14th and it was delivered early. I called and was pretty much told oh, well. Never using this business again. The flowers may seem cheaper but this place is a scam.”
