Thank you for sharing your wonderful feedback, Veda! We're so glad your sister loved the arrangement and that it was delivered on time. Your satisfaction is our top priority!
“The arrangment was perfect! The Hen 'N The Ivy florist did an amazing job with the actual arrangement and with such fast delivery. The recipient was equally pleased with the arrangement.”
Thank you for your kind review, Judith! We’re thrilled to hear that your daughter liked her gift. Your satisfaction means so much to us, and we look forward to helping you create more happy moments in the future.
Warm wishes,
Team Fromyouflowers
“This is the third delivery that was not delivered on time, being an entire day later than it was supposed to be. A previous order was two days late.
When I called to ask for a refund, all they could do is refund the delivery fee, or a small percentage of the cost not both this was not a next day delivery order, but was ordered nearly a week in advance, and it was still late”
A supervisor has reached out to you regarding your experience. They have left a voicemail and sent an email regarding the resolution. Please contact us if there's anything else we can assist you with.
Thank you for your wonderful review, Susan! We're so pleased to know that the bouquet arrived quickly and that it brought joy to the recipient. Your feedback truly brightens our day, and we’re always here for you when you need us again.
Warm wishes,
Team Fromyouflowers
“The flowers that were delivered bore no resemblance to that which had been selected from your catalog.
Further, the accompanying card that I created which was to accompany the flowers, was not delivered.
The flowers and card were for my daughter whose husband had just paased away, and would hopefully have provided some measure of compassion for her. Instead the flowers were unattractive, and she had no idea who had sent them.”
A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.
“Flowers presented
Pretty, Vase not at all as Pictured. Very disappointed. The company should find a Florist that can deliver exactly what you’re looking at on website. Most likely I won’t be using this company again. Always seems to be something wrong.”
Thank you for your wonderful review, Terry! We're so glad to hear that the flowers were beautiful and arrived on time for such an important occasion. Your appreciation truly means a lot to us, and we’re here whenever you need our services again.
Thank you for the lovely review, Enrique! We're thrilled to hear that everything was great. Your satisfaction means the world to us, and we can't wait to serve you again in the future!
Thank you so much for your fantastic review, Dorothy! We're delighted to hear that everyone enjoyed the fruit, meat, and cheese gift baskets and that our delivery process met your expectations. Your kind words motivate us to continue providing the best service possible. We can’t wait to assist you again soon!
Thank you for your feedback, Marsha! We're delighted to hear your friend liked the arrangement. We totally understand your concerns about the balloon size and the delivery address form – we appreciate your input and will take it into consideration for future improvements. Your satisfaction is important to us!
Thank you for your amazing review, Charlene! We're thrilled to hear that your sister absolutely loved the flowers. Your feedback warms our hearts, and we’re here for you whenever you need us again!
Thank you for your excellent review, Roberta! We're so happy to hear that you had a great experience with our service. Your support means everything to us, and we're here for you anytime you need us!
Thank you for your amazing review! We're so pleased to hear that the birthday cake flower arrangement exceeded your expectations. Your support means so much to us, and we look forward to making your next special occasion just as delightful!
“Ordered sympathy flowers paid extra for next day and early delivery they never arrived. When I called looking for flowers they just refunded me like 11$. Unexceptionable bad service. Would never use them again.”
Thank you for bringing this to our attention and for your feedback. A supervisor has reached out regarding your order. Please reach out to us at your earliest convenience if there's anything else we can help you with.
“Again I was disappointed in the size and quality of the bouquet. I ordered the premium (largest size) and the bouquet was small and the flowers did not look fresh. Some were actually wilted. I’ve been using Fromyouflowers for years, but my last two experiences have not lived up to expectations.”
A supervisor has contacted you and left a voicemail and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.
“I arranged 5 days ahead of time to have an orchid plant delivered to my son ans his wife for their anniversary. They didn't receive it on the date specified. I wrote to you, and today (2 days after the delivery was supposed to be), I got a phone call saying that it turns out your florist in the area is closed, and an attempt is being made to find another florist sometime who can deliver today. It seems to me that you should be able to determine as soon as you send an order to the florist that they have closed, and to make alternate arrangements in plenty of time for a delivery scheduled for 5 days later. I am extremely disappointed, and will probably look for another delivery service next time I want to send flowers.”
