“I had a VERY negative experience with this firm. I ordered flowers for Mother's Day. They arrived as I expected two days before Mother's Day with nothing to keep the stems moist. They were already a little wilted. I feel really bad about this because I wanted beautiful yellow roses for Mother's Day. Instead, they were wilted.”
“Do not order from this company! I ordered flowers for Mother’s Day and they were delivered 5 days late! I was on the phone with customer service every day. Lots of broken promises. When they were finally delivered they were not as big or as nice as what I chose online. After more phone calls I was able to get a refund but the stress, frustration and annoyance was not worth it! Not to mention they missed the holiday!”
““This is what I ordered okay…. AND THIS IS WHAT I GOT.”
whoever wrote my card did a terrible job that my bf thought it said “corn nuts” when it’s supposed to say congrats. So I had to last minute make a card and toss the original away.
The bouquet online looks full and lots of roses and other flowers but when the recipient received it and took a picture for me to see, I was shocked by how small it was. (I did make sure I selected the option to get the largest bouquet and nothing smaller.). This is seriously false advertisement and I was not happy with what I paid for AND I paid expedite shipping to have it delivered before 12pm only to have it delivered at 3pm..”
“Paid the extra money for the 4 hour delivery, they cancelled that. Then about 6pm I got a email saying they will deliver within 4 days. Absolutely the worst company ever! I ordered these for a specific day and paid extra money to have it delivered on that day! I was even ok with the next day delivery but 4 days! Absolutely ridiculous”
“I made a mistake and forgot to place an order to send my girlfriend flowers at her work for her birthday, so in a panic I searched for same day delivery flower companies and found this place. They advertised an expedited delivery (for an extra fee of course) where your flowers would arrive in four hours after you placed the order, “guaranteed!” Amazing, I thought to myself. My love life is saved! So 8:30 in the morning, I order them, expecting them to show up to her work around 1pm or so, as I didn’t think the four hour guarantee was even that realistic to begin with. They didn’t show up until almost 4:30, right before she was leaving work, and they were in such a sad state! Wilted leaves, a broken stem or two, very dried out. I wouldn’t be surprised if the delivery person picked them up from Albertsons (which is where they were bought, per a sticker on the flowers) and left them in their car all day until 4:30. Oh, and the message I also requested to be sent with the flowers? They didn’t even include it. Complete waste of money and my time”
“Flowers were broken, dead, dry. Not even the right arrangement and they were 3 days late so were delivered after Mother’s Day. It the first time they’ve done this, thought I’d give a second chance but it was still a NO! Never ordering from these people again.”
“This company is horrible!!!!! I’ve tried them 3 times because I understand stuff sometimes happens but 3 strikes you’re out! I refuse to ever do business with them again. First, order they wrote the card to my then girlfriend but put a different girl’s name on it causing a fight and breakup between us. No apology from the company when I told them their mistake. I know I really should had not given them a second try but again I figured accidents happen. So second try, it was Valentine’s Day I ordered a bouquet and vase. The flowers came in a box with no vase. Again called and no apology. I figured one more chance! Today is our anniversary and I paid extra to make sure the flowers arrive this morning to her job so she could enjoy them all day. Flowers never arrived at all today! So she went all day thinking I forgot about our anniversary. I call the company and tell them all of this and absolutely no sympathy at all for any off their 3 mistakes. They just said we can deliver it on Monday. No! Our anniversary is today (Friday)! What will Monday do for me? So they have now ruined 2 relationships for me! So unless you want them to do the same I highly suggest staying away from ordering from this company. Instead order from your local floral shop.”
“Frustrating and terrible experience. I wish I had seen the below reviews prior to using this company. Did not deliver flowers on the same date as requested and paid for. Inferred flowers would be sent first thing the following day, only to find out the recipient did not receive them the following day either. At that point, the delivery address had changed and company can't even provide an eta for delivery”
“Wow seems to be a really bad place to order flowers from.....have had to call 3 times over 2 days to try to get fixed and still nothing....I don't expect exact arrangement but at least something close to pic and not already dieing on day 2....”
“They deserve a zero stars! Ordered flowers for Mother’s Day, three days in advance. The flowers still haven’t been delivered. They offered a 20 percent refund today, but still haven’t been delivered. Crappy customer service in India, and they absolutely do not want to make things right. $200 bucks down the drain and no gifts. What a crappy company!!!”
“Flowers were never delivered. Company keeps stating that they will contact me when the non-delivery is confirmed. Evidently, I’m not the only one whose order weren’t fulfilled for Mother’s Day. Go with a different flower delivery service, as this company is dishonest and unworthy of your business.”
“Unanswered actual email:
Hello. I've used your service many times now. And while they've been late on occasion, you've always made it right. This time however, not only were the mothers day flowers late, they were dead. And, the replacement flowers also arrived dead. 3 of them fell off while opening the box. So, unless you can convince me that I will never receive flowers from whichever florist was used for this order, I'll not use your service again. I've literally received 2 orders of dead flowers, late...& laid $75 for them. This is absolutely terrible. I've attached images for your review, including the ones that fell off, as they're in the trash, the day we got them, today. All I can say is wow.”
“My Mother's Day flowers were never delivered to my mom. I called, they promised to deliver them 5 days later. They again did not come. I called again and they said they would deliver them same day. They did not. I called again and they tried to offer me a 20% refund. I demanded a full refund which they finally gave to me. My mother never got her Mother's Day flowers.”
“Ordered Flowers for Mothers Day and the arrangement that was delivered was completely unacceptable. For the amount that was spent ($90+) to get wilted brown flowers delivered to your mother was just beyond disappointing. I contacted the company showing them pictures and even saying how I understood it was a very busy weekend and was not looking for a refund but for the arrangement to be replaced sometime that week. I was emailed back saying they would refund me 30%. The amount they sent back was not even 30% of what was paid. As a online company customer service is extremely lacking, they did not feel incline to make the situation right but just to refund me barely what I paid in shipping. I would not waste your hard earned money on embarrassing flowers that would not impress anyone. Don’t rely on their fancy photos bc what will arrive will be nothing like it.”
