“This company is a scam. They not only didn't deliver the flowers, on the time I expected, they failed twice for the same delivery. By the time I was informed they could not deliver for a FUNERAL it was too late to replace the vendor. Highly disappointed and frustrated with this scam of a company.”
“What you see on the web is not what you get. You receive a box and a vase, if you ordered one. Also, the price starts out reasonable enough at $39.99, but by the time I placed the order it was almost $80. A box of flowers that You have to arrange is not Professionally Arranged flowers. Plus, my recipient was in the hospital in ICU. Every attempt to cancel, pause delivery or change delivery was a waste of time. Delivery was by UPS.
I had to go to the hospital to intercept delivery, which was a waste of my time. Overall, buying from Flowers From You was a waste. I will order from a local florist from now on. They do deliver Professionally Arranged Flowers, easy to contact and probably cheaper.”
“Horrible, horrible, did I say horrible!!!
My mother in law has been in the hospital for a week, leaving tomorrow. We just ordered balloons, nothing complicated!
Promises, Promises, Promises were unfulfilled.
Now we're asking our money back and they want to give us a coupon!!! No,no,no! We demanded 100% back. WE WILL take legal actions asap, if not reimbursed!
They barely speak English, so that exacerbated the frustration.”
“There's no way in the world I made an order in advance and it still didn't make it. How are you promoting same day service?! How do you ask people what time services are if you're not concerned with standards and timelines?! I didn't get a phone call telling me anything. There was no information under the tracking, and when I sent an email it was confirmed that it was delivered at 2:45 p.m. The funeral service was at noon! Very disappointing and frustrating. This was a homegoing service if a really good friend States away. Never again.”
“Horrible service!!! My husband ordered a arrangement at 9am on thursday for a event I was having Friday morning. Even paid for expedite delivery for 2pm(thursday) and it didn't come. The delivery still didn't come Friday evening at 7pm. When I called to cancel they tried to give me 20% off and a $10 gift card. Nope. Then she said what about 30%. That's still not enough. I recieved a refund but I wouldn't recommend this service if you need the arrangement by a specific time”
“I ordered an expensive Sympathy flower arrangement 2 days before the service. I even paid extra money for an early delivery! When we arrived to the service, we noticed that the arrangement was not there! When I went to check the status online, it still said "processing". At this point I didn't even want the arrangement to be delivered, the funeral service had already started! I was livid that I didn't receive notification of the issue! Had I not been present, I would have never known the flowers weren't delivered! So I went to complain on the live chat. Their response: "Unfortunately, we have been unsuccessful in locating a florist able to complete delivery in time for the funeral services of S/O Johnnie Mae Williams. Please accept our most sincere apologies for any inconvenience this may cause, and know that we made every attempt to find a vendor to deliver as requested.
We understand the importance of sending flowers during a time of loss, and we would be happy to reroute a delivery of a suitable arrangement to the family’s home if you could provide us with the address."
The recipient's home address is 5 minutes away from the funeral home, so in that case FROMYOUFLOWERS.COM would be unsuccessful in locating a florist for this delivery. In my research, the town has THREE florists! So I asked for a full refund. Poor customer service and I will no longer use this company.”
“For my birthday my husband ordered flowers to be delivered to me at work, the flowers arrived and wasn't anything like what he paid for, it honestly looked like cheap grocery store bundles thrown in a cheap vase, (I also didn't receive the mason jar vase that was included with the "deluxe" order) he has used them previously and it was fine, this time absolutely trash! No roses, all "filler" flowers, definitely not worth what was paid!”
“Thanks to all the reviews!! I was ordering flowers for a client/customer of mine and thanks to the reviews I have changed my mind!! Knew it was too good to be true!”
“Flowers received were not what was asked for and paid extra for same day delivery.
Same day delivery did not happen. Flowers received were not worth the price they charged, they charged for the flowers asked for and did not receive.
Using this company was a BIG disappointment. Called several times and complained.”
“I ordered the fields of gold Mason jar. Great timing on the delivery but the bouquet was a little smaller than I expected and they did not come in a mason jar. I will say the flowers are very pretty and my daughter loves them which is all that matters.”
“My wife ordered an arrangement for her daughter, paid extra for same day delivery and it never showed up. It did arrive the next day after her daughter went to work. When she got home, the flowers were awful, didn't look anything like the pictures. After contacting them numerous times, my wife was offered 50% off and I'm sure that doesn't include the delivery fees she spent. Avoid this company at all costs.”
“I ordered the largest bouquet option and what arrived was nothing like the photo. It was only 8 inches in height and diameter. A tiny, lame, bouquet in a standard round vase. I specifically ordered a more modern square vase bouquet.
The colors were not the same. I was so embarrassed and upset. In addition, it came from Safeway, not a professional florist. “Safeway” was plastered across the top of the greeting card. I paid $73 for a $20 bouquet. Mortified and embarrassed.
After speaking to a supervisor they offered to give me a 50% refund. I paid $73 and they refunded $28. Never again will I order from this company. Beware!!!”
“I am AWAYS ordering flowers and decided to try For You Flowers. Talk about disappointment. I will NEVER use them again. Tried contacting and used the chat first..Only AI and no person. Called and could not understand them and was transferred around. BEWARE”
“Literally everything went wrong. I paid extra for " guaranteed delivery before 12 noon". Ordered 2 days in advance as well. No delivery until late afternoon. The arrangement is spent 100$ for the DELUXE looks nothing like what I ordered and is nothing more than a drug store arrangement! Awful experience.”
“By far the worst delivery and treat ment from a flower service. Paid extra to get the vase the the flowers would lool as much like the advertised picture as possible. The flowera showed up in a box seperate from the vase. They were not aranged at all. Ruined the whole experiance.”
“I ordered a bouquet for delivery and THEN looked up reviews and was instantly full of regret. The reviews for this company were so terrible that I was certain my Aunt would never get the sympathy flowers for her daughter who passed away. I live in NY, USA and ordered to Qc Canada. I even tried to cancel my order but it was too late. To my surprise, my Aunt received an absolutely beautiful bouquet, delivered on time to her home in Canada. It was just as pictured. I am so relieved and pleased.”
