“Horrible! My husband went to work on his birthday and I paid extra to have his flowers delivered and THEY NEVER CAME! I cried my eyes out because he works so hard! And they didn’t even give him his flowers! I will Never Ever use them again!!”
“1st time using this company and it will be my last. 1st time i have ever placed an order for flowers and in 8 hours they still have not been delivered. very poor business practice. customer aervice provides no helpful information. will never use this company again.”
“I ordered their most expensive version of an arrangement called Passionate Peaches for my daughter. I’m not happy with what she received because she sent a picture to me. It may be the fault of the supplier they used, but they didn’t offer to remake the order and issued me a $12.12 partial order refund. I cannot recommend this place at all and will not use them again. Customer service was nice, but the recipient did not get what I paid for. Have included photo of what I ordered and then what I got. Not the same.”
“VERY, VERY, VERY, DISAPPOINTED 😢 found this place while strolling through google looking for arrangements for my father in law’s funeral. Ended up ordering a standing spread and a smaller floor arrangement” walked in the church looking for them both, the floor arrangement was good… but when I noticed the standing spread my heart DROPPED!!!! After spending almost $300 paying extra for DELUXE “ this is what was delivered ⬇️see pictures below ⬇️ and was only given 20% of my money back 😡NEVER EVER AGAIN!!!!! O… no pictures because the site won’t allow me to upload them 😡it keeps saying it can’t upload the file 🤷🏾♀️HOW CONVENIENT ‼️VERY DISAPPOINTING”
“I found From You Flowers easy to use and there were lots of choices. My friend,
to whom the flowers were delivered, said they were beautiful and joyful.”
“I ordered flowers for my girlfriend for our anniversary 10 days in advance. On the day no delivery had been made. Contacted customer service multiple times at around 6pm asking where the order was, they were unable to give an answer and kept saying they would email me with more information. No such email came.
By 7pm I demanded a full refund and once again had to fight with customer service to get it. Appalling experience that ended up ruining an anniversary. DO NOT USE.”
“My parents recently received their absolutely stunning bouquet of flowers, and I couldn’t be happier with my experience! This was my first time ordering from this company, and I’m so glad I chose them. The flowers arrived fresh, vibrant, and beautifully arranged, exceeding all my expectations. The attention to detail and the quality of the blooms were truly remarkable. I highly recommend them for anyone looking to make a special occasion even more memorable. There was a problem, with the delivery arriving, same day aside from that I’ll definitely be a returning customer!”
“I ordered a bouquet to be delivered for my wife's birthday. It came over a month early, wasn't even the same bouquet I ordered, and all they would give me is a 20% refund with no re-delivery.”
“Our family recently had two deaths in Baltimore, MD, I live in SC. I ordered flowers for both funerals and was very impressed with delivery and product. I was skeptical so I had a family take pictures and was very satisfied. Thank you for being here for our family🙏🏾”
“Placed 2 separate orders for same day delivery with expedited service. I got an email saying they would be delivered by 6pm and refunded me the expedited service. An hr later got another email saying the florist didn’t have the flowers so I had to cancel that order. 3 hrs later I got an email saying the second order was delivered but it never was. They offered discounts but I said they could keep them. Will never use them again for flowers. Awful first time customer experience!”
“The flowers arrived in a box with the flower stems in a jar without any moist packing which is the standard. 24 roses with about 6 that were brownish and never opened.
I would strongly suggest shopping elsewhere.”
“Don’t order from them!!! Worst customer service!!! Flowers were never delivered even know they sent me a email delivered!!! When they called the florist the driver told them nobody was home! I said I’m sitting right here and we have cameras nobody came here?? Then was told they can’t come back! The next day still no flowers they said it’s under investigation??? After 15 minutes of them offering me 20% discount I told her I wanted a refund they said they can’t do that either till investigation was over. Long story short flowers came dead!!!”
“Never order from here. Half the time the flowers don't look like the pictures online and there are times they don't deliver them on time or at all. Save your money order somewhere else.”
“Paid for guaranteed delivery by noon. It's after 2 pm and they still aren't there. They said they will be there as soon as possible today. Don't use the word "guarantee" unless you're going to follow through with that definition. I hope the person receiving the flowers is there whenever they show up. Terroble service.”
“I have used 1800 flowers for years and it seemed like the last few times I have gone with them that what I ordered was always so off what was now granted I get some colors might be off due to supply or season however not everytime and not carnations instead of roses that is way off. So unfortunately my mom recently passed and I wanted to have flowers in the house with her surviving spouse plus she just wanted flowers around always . So they had this beautiful purple and lavender with white roses and a crystal cross piece that was I. There sympathy section and I knew that was perfect I decided to go with the xlarge version as it was well deserved. Not that price is an issue for this situation however it was so much less then most flower companies I have ordered in the past and I will say the the presentation was exceptional spot on . I will never use another company moving forward. Thank you so much for lighting up the living room once again.”
“I tried to get flowers delivered to a friend who was in the hospital. She never received them after I received confirmation that they had been delivered. I called the company and asked for a refund.It’s obvious that their drivers don’t follow directions.”
“The company that tried to deliver my flowers LIED and didn't attempt to deliver the flowers to my friend for her birthday! She was home. The customer service rep was unhelpful and condescending. Do not use this company!!!!!!!!!!!!”
