“The best thing I’ve bought in so long. I get Starbucks daily & I’m a slow sipper so it takes me all day to drink it. Now I can enjoy to the last drop. Stays either hot or ice cold for HOURS!”
“Got a Buddy for myself and more to give as gifts. Like the fact that it holds many styles of cans & bottles. Keeps beverages nice & cold. Great gift idea.”
“Love your products.. I have 2 Modelo bottle buddy’s .. 2 universal buddy’s ..and they’re great… I’m just waiting for you guys to make more of the XL buddy’s for my tall boy beer cans…and I’ll pick up 2 of those.. hopefully before football season ends.. and it would be great if you offered them with NFL teams logo… if you do.. Xmas season is just around the corner..”
“Amazing product! Very sturdy, keeps liquids and ice cold. Better than my Yeti! I’m very pleased! Fantastic customer service as well! Thank you, love my FB’s!!!”
“What fantastic customer service!
Frost Buddy had the perfect cup for my daughter! She was so excited when we received her new Pink Glitter cup for school.
One week after receiving the Sports Buddy cup, she dropped her cup by accident and broke the lid. She was heartbroken! I messaged customer service asking how to go about ordering a new lid and they immediately shipped me a brand new cup.... no questions asked. I was so very appreciative and my daughter was even more excited.
When I received the new cup in the mail, the tab on the top of the lid was broken. I once again had a heartbroken girl. I snapped a picture and emailed customer service again letting them know what happened and that I could ship the cup back. A few days after sending the email, I got a reply letting me know that they were shipping me yet another cup. I was speechless and SO APPRECIATIVE!
I would have purchased a new lid, but Frost Buddy took care of my girl!
Thank you again for amazing customer service, which is pretty hard to get these days!! We will be ordering more in the future!”
“I was super happy with my first purchase. It was a gift for a friend. I decided to order one for myself but the one I received was different. Can you help me figure this out. I would like to return the one I have and get the other style. I want the cup you can drop another cup into. It had a rubber rim on it. The second one it got just came with a lid.”
“Thought I would get by Labor Day, came almost a week later, lost in mail for a while. Customer service borderline helpful, just asked me to be patient. Product seems okay, haven't had much time to try since delayed delivery.”
“I'm in love with the products but I have been emailing customer support about a broken paracord replacement on order #FB464878 (yellow sports buddy) and haven't heard back...can i get a replacement sent asap? thank you!”
“At first I was delighted with my Frost Buddy. Within 2 weeks the rubber topper that holds the cup in fell out and I was gone. It should be much more durable and not just fall out. These are not cheap and should be a
Little sturdier. They do keep things cold but now I cannot use mine because the cup is not secure.”
