“Decent product. Ordered it over a week in advance for a friend's birthday and it arrived over a week late!! Tracking showed it sitting at a warehouse for a week before it actually shipped.”
“Just in general....I had put in my mom's address and as soon as the order was submitted I told them. They said it was taken care of, but it was sent to NC instead of PA.”
“Very disappointed because the video showed spill proof lid with it but when o received the 2 cups I ordered they did not have a lid in papackage. I emailed customer service they replied they no longer come with the lid. So very disappointed.”
“I never received my frost buddy. I was excited to give it as a white elephant gift but it never came. When I reached out to customer service to ask for a refund they said to just wait another week on top of the 3 I’ve waited… Tracking has showed it stuck in another state for over 2 weeks. I won’t be ordering from here again and will have to keep reaching out for a refund.”
“I ordered this a couple weeks before Christmas hoping to get it in time for Christmas which never happened. I received the lid and straw quickly but the cup still has not even moved since December 25th. Major let down.”
“they are pretty and constructed well, but do not keep drinks cold. the green glass with a lid which I kept for myself didn't keep ice at all. overall just a letdown, the advertisements in my opinion were misleading, and I didn't realize this until they were given out as Christmas gifts.
The 3 other products the Universal 2.0 were also given as Christmas gifts...
I will not advertise my disappointment but will not reorder.”
“You lost my original order. If I had not inquired about the late delivery I do not feel you would have told me. Finally got the order barely before x-mas. Very disappointed with the delivery of the order.”
“Ordering is easy but my order was never processed and shipped until I emailed asking where my order was, even though my credit card was charged the day after I placed the order.”
“I never received my items. I emailed stating that the product didn’t arrive my Christmas. I was sent a 10% off next purchase coupon. I followed up with usps like they told me to… usps has not received the items as of yet. I’ve emailed several times and have not heard back. I will never buy from this company again. I am out of $50 for the products I never received and $100 for the gifts I had to rebuy.”
“I would like to return this product as it does not fit
Any of my drinks. Please send me an authorization for a return.
Ref #1: off 143492485
Thank You ,
Janet Miller
Robertnjanet@bellsouth.net
772-579- 8728”
“If you would like to receive hundreds of follow up emails, Frost Buddy is the product for you. Still getting emails even after I’ve chosen to unsubscribe. Will it ever end?”
“I'll change it once I get it, lol! It's funny to ask for a review when I've been waiting for over 2 weeks.
Ordered it Dec. 2 with 5-8 days shipping and it's been over 2 weeks now.”
