“I ordered three frost buddys and two bumpers but realized I ordered the wrong size, I emailed them to exchange and they are sending the new ones out right away. Shipping was fast and Customer service was great. They replied to my emails promptly and I am 100% satisfied with them”
“Ordered through the site, but the discount was not applied and when I tried to cancel the order (less than 15 minutes after getting the confirmation I was told it was already in shipping. I call BS on this). After each text response, I would get a stupid little smiley face emoji (just what I want to see when I am already upset). The order was shipped even after I told them several times to cancel. Credit for the discount was applied after the fact. Maybe next time someone asks you to cancel the order you do that, even if you have to do it with a sad face emoji. Will not be ordering from your site again.”
“I ordered two of the same colors of the to go buddies with lid's. One of the mugs was dented on the bottom and the other mug game without the lid. The dented one was replaced and the other 1. They gave me a lid that doesn't even match. When I called if they told me they didn't have any lids. I would have ordered another color. Highly unsatisfied!”
“I would save your time and money. I got an email about a special price, yet when I looked at the website It would not ring up as this price so I reached out. What a waste of time. Lied to again. Take your business elsewhere”
“Great product
Awful buying experience - online purchase and price for shipping excessive - slow delivery
better off selling on Amazon - they know how to sell and ship.”
“I love the frost buddy, so versatile! Easy to handle and carry. Love all color choices and how easy it is to change from different cans/bottles.
I gave it a 4 star because of the sport buddy. I would have liked to fit in my car drink holder.”
“We love our Frost Buddy. Bought 2 for my husband and now I have 1. It keeps your cold drink cold for a very very long time. We will be buying more. Excellent product, A+ all the way!”
“I really like these can/bottle coolers from how functional they are and their attractiveness. They keep my drinks as cold as they were when I put them in for several hours. The to-go buddy stays in my car for my drive thru drinks with no dripping mess from condensation from melting ice.”
“Came to the site looking to replace the lid for my universal as I lost it. Was able to get that and found another Universal (Red flannel patter) that was marked way down. Had to grab that as well! I use my universal everyday for my energy drink and it was a struggle for those days I was without it. Now I have two incase I mess up one again.
Great product!!”
“My joe buddy is beautiful but I bought it because I drive a school bus, and I wanted something to keep my coffee hot! Not even an hour, and my coffee is lukewarm! I love the universal and it’s wonderful! But somethings wrong with the Joe body when Ozark keeps my coffee hotter!”
“My order shipped super quick and after receiving the wrong color, I got a quick reply and my replacement was shipped same day for free! They have excellent customer service! Definitely will be ordered again and telling all my friends!”
