“I only received a replacement lid and not the cup. It’s been around a year. And tried to talk to customer service about it and they are saying i did receive it. Horrible customer service. I will never buy anything from this company.”
“Great product overall. Having spare parts readily available would be great. I had to order a second cup due to the top of my original getting broken.”
“It's great that it fits a large amount of items. But it definitely does not keep it as cold as suggested. A coozie does the same just over a period of an hour. Was definitely hoping for more.”
“Very pretty cup. Got the style that is advertised as fitting all sizes of disposable cups. It was never stated that you need to use the enclosed rubber ring on the top of the cup to hold small and medium drink cups. The rubber ring pulls off when removing the disposable drink cup and is annoying to pull off the disposable cup and place back on the Frost Buddy cup.
I could have just continued to use my old Yeti that had napkins stuffed in the bottom!”
“I now have 4 frost buddies for myself and have gotten 2 for my daughter. I love I can go to 7 brew and get iced coffee and the ice doesn't melt before I can drink it. My daughter takes hers to work with ice water.”
“The product is great. However you need to put the product in boxes to ship. The boxes that the product is in comes all smashed because you ship it in a bag. I was annoyed because it was a gift. I was offered a discount for a future purchase. I didn’t want a discount for a future purchase. I just wanted a box that wasn’t all smashed that was all.”
“As always quality, service, and efficiency are always on point. If you are not already a customer then you need to try their product. I purchase for myself every time I buy gifts for friends and family. I highly recommend Frost Bubby.”