“I bought the Neon Orange To Go Buddy in February, #FB570736. I thought it came with a lid, as others do. I have tried for months to contact Frost Buddy for a return or exchange. I have tried customer support on the App. I sent an email through the contact us link on PayPal. I’ve looked on Facebook to try to get a hold of customer service, everything is a dead end. I’m very unsatisfied with a customer service of this company as long as they get your money that’s all they care about. Beyond Poor Customer Service!! NEVER received a response.”
“I have bought many things on the Internet and have been disappointed but not with these. They actually work better than I thou they would. Mine stay cold for approximately 30 hours. I will be buying some as gifts for family.”
“Do not buy if you want spill proof. There is a picture of the frost buddy being held upside down saying spill proof, yet it leaks. I have had it less than 30 days and yet I can’t get a full refund. I feel lied to and your customer service sucks”
“I like Frost Buddy. I have the Universal XL. I was excited to hear about the Thicc with the chapstick holder. I don’t really use a 40 oz cup but I wanted to give it a try (would really like a Thicc in the 30 oz size). I decided to wait on the Nebula color and I am disappointed in it. It’s not pretty. I expected more for the price. I will use it in my car so I will make do.
I am also irritated about the number of messages and ads I am getting now. I just made a purchase and don’t need 10 ads a day to purchase again. Please back off.”
“I have been waiting for this color to come back in stock and it was so worth the wait! I absolutely love this cup, keeps my ice cold for a long time. Matches my bronco perfectly!”
“I bought the Frost Buddy because it not only fits all beverages I like to drink. But it also works very well as a Drink Container with the additional Drinking Cap. I have been using it as my every day coffee tumbler and it works great. Keeps the coffee hot and when the lid is snapped shut and the straw hole is plugged it doesn’t leak. I really like the dual function of this Beverage Coozie. And of course it keeps my cold beverages cold.”
“I have purchased 5 - 50oz. Frost Buddy cups now and looking for 3 more...
I will fill with ice in the morning and the next day...there is Still ice in the cup!!! The BEST cup I have ever bought hands down and 2 Thumbs up”
