Frost Nyc Reviews

“ The necklace was very small. I sent it back and now they don't want to refund my money and the girl that answer is very rude never will I do business with this place again ”

“ The overall quality of the jewelry was very poor. It looks very cheap in person. I returned it two weeks ago, and still waiting for my refund. ”

“ Oh yea! Don’t lose the tag or else you can not get a refund when you have to send it back. ”

“ Send the wrong item. Terrible customer service. Rude people answering the phones. 15 business days to refund my money???? Bull..... ”

“ After I called to cancel the order, I was told by the customer service rep that the case was resolved...a few days later I got the chain in the mail... wanted to get one bigger but after you sent the chain I didn't want...I just kept it, still in the bag & all...wish I could send it back for a refund because I didn't want this chain ”

“ I contacted them yet again and requested a refund and then shipped the second incorrect item back. ”

“ I need another size, however it was to close to Christmas so I told them to just refund my money. ”

“ It look fake and cheap!!! Also when I returned my merchandise for a refund they lost it and tried to say I didnt send it back but I was smart and sent it back fed-ex express with a signature required so I had proof they received it. ”

“ If I wouldn't have taken pics of the delivery dates and times i wouldn't have received a refund. ”

“ Dont ever buy nothing from here I brought a fake cuban link chain in they would not refund my money. In when I tried talking to them on they website they cut they chatting board off. ”