Frost Nyc Reviews

“ Frost Nyc is the best jewelry store in the city. I went there to buy a 15mm Cuban link chain I wanted. No other stores had it in stock- they said it was only special order with a long wait time. Frost Nyc had it but Arthur looked out and I copped a 18.5mm one instead the same day. Excellent customer service. C ”

“ Very good service and very pleased with my order! Will shop again! ”

“ I have ordered 2 items in the past and the items are phenomenal. I seem to be having a problem with a delay on my current order. I have called several times and I understand there is a delay but this just seems to go on and on. As I love the jewelry, and past service, I gave 5 stars. I would really really appreciate it though if I could an email or call or message of when my item will be shipped. #41916 ”

“ Great customer service. Customer service was polite and friendly. They were very helpful when the wrong chain was delivered and guide us through the process of returning it and getting the correct chains as quickly as possible. ”

“ Service is outstanding and I would recommend this company to any one that is looking for a good deal jewelry store in most city can not match the price or quality I am totally satisfy they put a smile on my face and I can not stop looking at my item I got ”

“ I brought my first real watch from Frost. I am very happy with it and the quick service I received. ”

“ Ordered a nameplate necklace satisfied with the merchandise but very bad customer service there was only one rep who could give me full details on my orders while the others gave me basic answers! ”

“ Great service, arrived fast, the cuban I got is so clean and one of my favorite pieces ”

“ Excellent experience! Great service! I initially received the wrong size bracelet, called and talked to Christine? And she was very courteous and assuring. I returned that one and received the right size one promptly. ThanQ!! ”

“ Efficient customer service approved the order and delivery take quite awhile but I like your product unique and universal design in jewelry a lot of exquisite stuffs to choose from very versatile ”