FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.83

2.8 Rating 989 Reviews

43 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful yellow roses.”

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Posted 6 days ago

We appreciate you taking the time to post about your experience.

Posted 6 days ago

“They were stunning!”

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Posted 6 days ago

We appreciate your review and appreciate you taking the time.

Posted 6 days ago

“The rose plant was lovely as was the windchime. Delivery was made as promised.”

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Posted 6 days ago

We're so grateful that you took the time to share your experience with us.

Posted 6 days ago

“My sister in law loved the arrangement. Everything arrived on time!”

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Posted 6 days ago

Thank you for taking the time to review your experience with our service.

Posted 6 days ago

“Quality of flowers, arrangement and delivery!”

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Posted 6 days ago

We appreciate your review and appreciate you taking the time.

Posted 6 days ago

“Very disappointed that the product that was received was less than what was represented in the advertised image. Blooms were wilted and withered, and the bouguet was not full - certainly not worth the $80 for which I paid.”

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Posted 1 week ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 1 week ago

“I've been ordering flowers from FTD for years. They're always beautiful!! However a few weeks ago I sent a $100 arrangement to my friends parents for their 65 wedding anniversary and I was so very disappointed!! They came in a box with the vase (that I paid extra for) separate. Some of the flowers were dead!!”

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Posted 1 week ago

Thank you for your feedback and for taking the time to speak with us today. We appreciate the opportunity to resolve this matter.

Posted 1 week ago

“The Fall bouquet was beautiful and worth the money. However, it was packaged in a deep basket that made it very difficult to water without risking leaks and overflow. I would recommend a conventional vase.”

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Posted 1 week ago

Thank you for your thoughtful feedback! We're glad to hear you loved the Fall bouquet and found it beautiful. Your suggestion regarding the packaging is invaluable, and we’ll certainly take it into consideration for future arrangements.

Posted 1 week ago

“Flowers were delivered as promised and the Recipient was very pleased.”

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Posted 1 week ago

Thank you for your lovely feedback! We’re thrilled to hear that the recipient was pleased with their flowers. Your satisfaction is our top priority, and we can’t wait to serve you again!

Posted 1 week ago

“The flowers were delivered at 7pm. Her birthday was nearly over! I ordered them 1 week ago”

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Posted 1 week ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 week ago

“Mom absolutely loved the flowers and chocolates delivered for her birthday.”

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Posted 1 week ago

We're so grateful that you took the time to share your experience with us. Your feedback means the world to us! Thanks a bunch!

Posted 1 week ago

“Love the variety and choices of Flowers, plants and other gift options FTD has. Easy to work with on line. Excellent floral arrangements. My family was delighted with what they received.”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“Undependable delivery. I was very disappointed in the time it took to get a delivery of flowers to my daughter. I had placed the order on Wednesday, 10/28/2025 at 11:23 a.m. By 3:00 p.m. the next day, the bouquet had not been delivered. When I called at 3:23 p.m., to express my dissatisfaction and said that if they were not delivered by 4:00 p.m. I wanted the order cancelled and a refund. It is amazing but 15 minutes later I received an email that the bouquet had been delivered. Why did it take so long? I could have delivered them personally in that time frame! If delivery had been on time and without aggravation, FTD would have received a 5 star review because the flowers were beautiful.”

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Posted 1 week ago

“They left the flowers at the front door in 50 degree weather. They did not knock or ring the bell or wait for anyone to come to the door. I finally called my mother at 8 pm because I hadn't heard from her and she found them on the front step freezing. They started dying and today are in bad shape.Definately not worth the $130 I paid.”

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Posted 1 week ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 1 week ago

“Local florist delivered to wrong address”

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Posted 1 week ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 week ago

“The flowers were nice, but I was displeased that I could not make a small change to the note after the order was placed.”

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Posted 1 week ago

“The flowers are beautiful and FTD went above and beyond the call of duty to make sure everything was ok. Thanks for your excellent customer service today.”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“The display of flowers was loved by the receivers. Very well done.”

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Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

“I have ordered flowers many times online through FTD and they have never let me down. Usually the local florists who fulfill the orders do an outstanding job. In particuar, the florist who fills my orders in Sacramento when I order for my sister's birthday does an expecially beautiful job. I really enjoy the convenience of ordering online, and will continue to do so. Highly recommended!”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“The flowers looked spectacular with same day delivery!”

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Posted 1 week ago

Thank you for your wonderful review, Patty! We're thrilled to hear that the flowers looked spectacular and that our same-day delivery met your expectations. Your satisfaction means the world to us!

Posted 1 week ago

FTD Flowers is rated 2.8 based on 989 reviews