FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.51

2.5 Rating 793 Reviews

35 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was great they loved the arrangement”

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Posted 4 days ago

Thank you so much for your wonderful review! We're thrilled to hear that the arrangement was a hit. Your satisfaction means the world to us, and we look forward to serving you again.

Posted 4 days ago

“Sent this plant to my sister after the passing of her husband. It arrived promptly, was packaged beautifully and the price was reasonable. Definitely will be ordering from FTD again!!”

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Posted 4 days ago

Thank you for taking the time to review your experience with our service.

Posted 4 days ago

“I will never order flowers from you again. My order #60397131728 was never dilivered, not even after I called to ask that it be redelivered. The delivery address is not in a neighborhood where flowers would be stolen from the front porch. Not to mention the recipient was home to receive it. There was no proof of delivery either via photo. The address is correct BTW. I'd like a refund! And this the not the first time this has happened.”

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Posted 4 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 4 days ago

“Excellent service. Bouquet was beautiful. Website was very user friendly.”

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Posted 5 days ago

We appreciate your review and appreciate you taking the time.

Posted 5 days ago

“Family says the plants were lovely. Thank you for getting it there a day early”

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Posted 5 days ago

We appreciate you taking the time to post about your experience.

Posted 5 days ago

“When I forget a birthday or special occasion, they always have my back, by sending out my order right on time. Thanks again for being # 1 for me.”

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Posted 5 days ago

We appreciate your review and appreciate you taking the time.

Posted 5 days ago

“The flowers were great and the delivery was punctual.”

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Posted 5 days ago

Thank you so much for your kind review! We're delighted to hear that you loved the flowers and that they were delivered punctually. Your satisfaction is what drives us!

Posted 5 days ago

“Delivered on time and beautiful flowers”

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Posted 5 days ago

Thank you for your wonderful review! We're thrilled to hear that your flowers were delivered on time and were beautiful. Your satisfaction is our top priority!

Posted 5 days ago

“Beautiful arrangement! Just as I ordered!”

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Posted 5 days ago

Thank you for your fantastic review! We're thrilled to hear that you loved the arrangement just as you ordered. Your satisfaction means the world to us!

Posted 5 days ago

“The delivery was left on the porch without ringing the doorbell. The flowers were left in the summer heat for almost four hours without the recipient knowing that they were there. She was home the entire time. Very disappointed!”

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Posted 6 days ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 6 days ago

“Flowers were wilted upon arrival. I was only offered a 20 percent refund.”

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Posted 1 week ago

We appreciate your feedback and thank you for speaking with us today, which has enabled us to resolve this matter.

Posted 6 days ago

“2 times in a row in less than a month flowers were not delivered on time. One was to a person over 105 years old; another was to a person over 80 years old. For the person over 105 years old when I contacted FTD no one ever responded. When I contacted FTD about the person over 80 years old, FTD stated it was not their problem; it was UPS as they did not deliver on time. In both cases, I ordered well over a week in advance. Get the flowers to the people on time! No excuses. The excuses given were pathetic. At least take ownership of your mistakes and make them right ... and not by offering a 50% discount.”

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Posted 1 week ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 week ago

“FTD's website very easy to navigate. The pictures of potential flower arrangements were gorgeous! We were so happy with the bouquet we chose, as was the person we shose them for. They were beautiful in "real life" too!”

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Posted 1 week ago

Thank you so much for your amazing review, Kirsten! We're delighted to hear that you found our website easy to navigate and that you loved the bouquet you chose. It's wonderful to know that both you and the recipient were so happy with the arrangement!

Posted 1 week ago

“The flowers were delivered earlier in the day as requested. Thank you!”

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Posted 1 week ago

Thank you for your fantastic review! We're so glad to hear that the flowers were delivered earlier as requested.

Posted 1 week ago

“My sister loved the birthday flowers and I appreciated the email letting me know when delivery was completed. I have always been very pleased with my FTD orders over the years. Thank you for a wonderful product and great service.”

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Posted 1 week ago

Thank you for your wonderful review, Jeanne! We're so glad to hear that your sister loved the birthday flowers and that you appreciated our delivery update.

Posted 1 week ago

“My daughter was very pleased with her birthday arrangement! Said that they were beautiful.”

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Posted 1 week ago

Thank you for your lovely review, Janet! We're thrilled to hear that your daughter was pleased with her birthday arrangement and found them beautiful. Your kind words mean a lot to us!

Posted 1 week ago

“Our experience in the past has been pretty good with FTD. The flowers are usually quite nice. For my recent order placed yesterday (9/4/2025), the ordering on line was frustrating at best. The screens were difficult to navigate and when I tried to use the "Place Order" button it kept reverting to the information above it so that button was not visible. After several attempts and finally moving the entire screen myself, I finally was able to place the order. You need to fix that.”

Helpful Report

Posted 1 week ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 5 days ago

“My last order never arrived to my niece. She was going to display it next to her mother's urn, during her life memorial. My niece was heart broken. The other order from this florist was delivered to the wrong address.”

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Posted 1 week ago

A supervisor has contacted you regarding your order. We left a voicemail, so please reach out to us at your earliest convenience for further assistance.

Posted 1 week ago

“Thank you for a beautiful gift for my daughter. The delivery was on time and the money tree was amazing.”

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Posted 1 week ago

Thank you so much for your wonderful feedback! We're delighted to hear that the money tree was amazing and that the delivery was on time. Your support means so much to us!

Posted 1 week ago

“Beautiful roses”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

FTD Flowers is rated 2.5 based on 793 reviews