FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.80

2.8 Rating 975 Reviews

42 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Local florist delivered to wrong address”

Helpful Report

Posted 4 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 4 days ago

“The flowers were nice, but I was displeased that I could not make a small change to the note after the order was placed.”

Helpful Report

Posted 4 days ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 4 days ago

“The flowers are beautiful and FTD went above and beyond the call of duty to make sure everything was ok. Thanks for your excellent customer service today.”

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Posted 4 days ago

We appreciate your review and appreciate you taking the time.

Posted 4 days ago

“The display of flowers was loved by the receivers. Very well done.”

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Posted 4 days ago

Thank you for taking the time to review your experience with our service.

Posted 4 days ago

“I have ordered flowers many times online through FTD and they have never let me down. Usually the local florists who fulfill the orders do an outstanding job. In particuar, the florist who fills my orders in Sacramento when I order for my sister's birthday does an expecially beautiful job. I really enjoy the convenience of ordering online, and will continue to do so. Highly recommended!”

Helpful Report

Posted 4 days ago

We appreciate your review and appreciate you taking the time.

Posted 4 days ago

“The flowers looked spectacular with same day delivery!”

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Posted 1 week ago

Thank you for your wonderful review, Patty! We're thrilled to hear that the flowers looked spectacular and that our same-day delivery met your expectations. Your satisfaction means the world to us!

Posted 1 week ago

“Always great selection and service, if you order often the PLUS membership is well worth the cost.”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“Arrived on time, delivery driver called and notified me, flowers were beautiful”

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Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

“The flowers were for my Mom, our Dad passed away, so we wanted to send her something nice. The flowers were beautiful and the vase with the cross on it was also beautiful! Delivery was perfect, could not have asked for better service, online purchase went smoothly.”

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Posted 1 week ago

We appreciate you taking the time to post about your experience.

Posted 1 week ago

“The flowers were gorgeous and it was very easy to order online. Everything was perfect. Highly recommend using FTD for all your floral needs!”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“I gave it to my sister for a thank you it's been a few days now and she's still talking about how beautiful they are”

Helpful Report

Posted 1 week ago

Thank you for sharing such a lovely review! We're delighted to hear that your sister is still talking about the beautiful flowers. It truly warms our hearts to know they made an impact.

Posted 1 week ago

“Everything went great except for the cost. The delivery fee was much higher than other florists that are even free sometimes.”

Helpful Report

Posted 1 week ago

Thank you for your feedback! We're glad to hear everything went well with your order. We understand that delivery fees can vary, and we appreciate your insights as we continuously strive to provide the best value.

Posted 1 week ago

“These came out so beautifully!”

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Posted 1 week ago

Thank you for your wonderful review! We're so pleased to hear that the flowers came out beautifully. Your satisfaction means everything to us!

Posted 1 week ago

“Very happy with the flowers delivered. delivery arrived on time and good condition”

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Posted 1 week ago

Thank you so much for your fantastic review! We're thrilled to hear that your flowers were delivered on time and in great condition. Your satisfaction is our top priority!

Posted 1 week ago

“Lovely arrangement but smaller than expected”

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Posted 1 week ago

Thank you for your feedback! We're so glad you loved the arrangement, although we understand it may not have met your size expectations. Your insights help us improve our offerings and ensure customer satisfaction.

Posted 1 week ago

“Sent flowers to my mom and from the picture she sent the bouquet looked absolutely beautiful!”

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Posted 1 week ago

Thank you for your kind words! We're thrilled to hear that the bouquet was beautiful and brought joy to your mom. It means so much to us to be a part of such special moments.

Posted 1 week ago

“Easy, simple and QUICK!”

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Posted 1 week ago

Thank you for your fantastic review! We're thrilled to hear that you found our service easy, simple, and quick. Your satisfaction is our top priority!

Posted 1 week ago

“Flowers were delivered on time and they were beautiful. Thank you”

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Posted 1 week ago

Thank you for your lovely review, Tanya! We’re thrilled to hear that your flowers arrived on time and that you found them beautiful. Your satisfaction brings us joy!

Posted 1 week ago

“My sister liked the flowers and the vase I sent her for her birthday.”

Helpful Report

Posted 1 week ago

Thank you for the fantastic review! We're thrilled to hear that your sister loved the flowers and the vase for her birthday. It's always a joy to bring smiles to special occasions.

Posted 1 week ago

“I highly doubt you will listen and improve since your customer service is all OFF SHORE. I ordered two items to go to the same address for a family funeral and you charged me two delivery charges. I will never order from you again. I will call local florists that do not use your service. I called to ask for help and your OFF SHORE person refused to help. YOU GET A 1 GOOGLE RATING. I WOULD GO NEGATIVE IF I COULD.”

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Posted 1 week ago

FTD Flowers is rated 2.8 based on 975 reviews