FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.00

3.0 Rating 1,094 Reviews

47 %

of reviewers recommend FTD Flowers

Company Reviews

Metrics

Info

About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

Visit Website

Phone:

800-736-3383

Write Your review

Tell us how FTD Flowers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They did a great job very pleased with my order”

Helpful Report

Posted 3 days ago

We appreciate you taking the time to post about your experience.

Posted 3 days ago

“Beautiful arrangement. My sister was so pleased!!!”

Helpful Report

Posted 3 days ago

We appreciate you taking the time to post about your experience.

Posted 3 days ago

“The arrangement sent was beautiful.”

Helpful Report

Posted 3 days ago

We appreciate your review and appreciate you taking the time.

Posted 3 days ago

“Beautiful arrangement and delivered on time. Price point was great too.”

Helpful Report

Posted 3 days ago

Thank you for taking the time to review your experience with our service.

Posted 3 days ago

“My friend loved the arrangement I sent.”

Helpful Report

Posted 3 days ago

We appreciate you taking the time to post about your experience.

Posted 3 days ago

“Opted for same day delivery for a relative in a large hospital. Even though I don’t have her room number, the flowers were delivered on time. She was thrilled! They were as beautiful as shown in the picture!”

Helpful Report

Posted 3 days ago

Thank you for taking the time to review your experience with our service.

Posted 3 days ago

“Recipient stated the flowers were gorgeous! Delivered very timely.”

Helpful Report

Posted 3 days ago

We appreciate you taking the time to post about your experience.

Posted 3 days ago

“The flowers my sister received were not the same as pictured in my order but were very nice and she was happy to receive them.”

Helpful Report

Posted 3 days ago

We appreciate your review and appreciate you taking the time.

Posted 3 days ago

“They were beautiful flowers and got there on time. (on a snowy day!). Thank you so much!”

Helpful Report

Posted 3 days ago

We appreciate you taking the time to post about your experience.

Posted 3 days ago

“I ordered a tropical plant to be sent to my 88 year-old mother-in-law. When I received the picture of where it had been dropped off, I saw that they left it at her driveway by the street instead of taking it up to the door. Seriously! She should not have to go down a flight of stairs to the street to retrieve her plant. And the plant was an orchid that had been sitting outside in Wisconsin in December for at least four hours before I saw the picture that it had been delivered and contacted her. I wouldn’t of ordered from you if I would’ve known how careless customer service is.”

Helpful Report

Posted 6 days ago

A supervisor has reached out to you to discuss your experience, left a voicemail, and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 6 days ago

“i am never dissapointed. from Florida to Maine or Ohio the arrangement is usually close or exact. thank you for making it easy to tell people thank you or I love you.”

Helpful Report

Posted 6 days ago

We appreciate you taking the time to post about your experience.

Posted 6 days ago

“The bright flower arrangement was received with great enthusiasm and joy. The local florist's delivery was extra special.”

Helpful Report

Posted 6 days ago

We’re glad the bright arrangement brought joy and that the delivery was extra special. Thank you for sharing your experience with us.

Posted 6 days ago

“Delivery arrived on time and the arrangement was beautiful. The recipient was extremely pleased which in turn made me smile too.”

Helpful Report

Posted 1 week ago

We appreciate you taking the time to post about your experience.

Posted 1 week ago

“The recipient was very pleased with the rosemary tree.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

“Did not give a delivery window. Had to contact customer service.(Which hung up on me) They missed the same day delivery (the whole point) and offered a refund of just the same day fee (a fee not disclosed until the end anyways) Had to call back customer service and cancel the whole order. Will never use”

Helpful Report

Posted 1 week ago

We are contacting you for more information to help locate your order. Once we have the order details, we will reach out to assist.

Posted 3 days ago

“Flawless delivery to my Mom (out in a rural area) as always. Thank you!”

Helpful Report

Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“The first order was 3 days late, I got a 20% refund. The flowers arrived dried out. I got a 2nd order. Better, but nothing like the picture. You talk to a call center in India I would guess. It was hard to understand the person plus all the noise in the background.”

Helpful Report

Posted 1 week ago

“Do not order from here. They never got my flowers delivered in a timely fashion. I never had a problem with 1-800-flowers. Customer service is horrible. Try another company”

Helpful Report

Posted 1 week ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 week ago

“The flowers were delivered on time to the people I sent them to. I was told they were very beautiful”

Helpful Report

Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

“The spray was beautiful and delivered on time. Thank you for a service well done.”

Helpful Report

Posted 1 week ago

We appreciate you taking the time to post about your experience.

Posted 1 week ago

FTD Flowers is rated 3.0 based on 1,094 reviews