FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.85

2.9 Rating 1,003 Reviews

43 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish your company would send a photo of the final product to the person who made the purchase. If I buy an arrangement and send it, I would like to know what it looks like. There are times you could ask a close family member- friend to send a photo but there are other times that request would not be appropriate for various reasons. This is something your company should consider.”

Helpful Report

Posted 4 days ago

We appreciate your suggestion to provide photos of the final product to the purchaser. We understand privacy considerations can vary, and we’ll look into practical ways to offer visibility while respecting everyone’s preferences.

Posted 4 days ago

“Recipient was so very pleased with her birthday bouquet. Brightened her day immensely. Delivery was spot on. Thanks to all involved. Will definitely use FTD again.”

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Posted 4 days ago

We’re thrilled the recipient loved the birthday bouquet and that delivery was on time. Thank you for sharing your positive experience.

Posted 4 days ago

“Prompt delivery floral arrangement well received by recipient.”

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Posted 4 days ago

We’re thrilled to hear the arrangement was well received and that delivery was prompt. Thank you for sharing your positive experience.

Posted 4 days ago

“On time delivery and just like the photo!!!”

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Posted 4 days ago

We’re thrilled to hear the delivery was on time and that the bouquet matched the photo. Thank you for sharing your positive experience.

Posted 4 days ago

“Flowers delivered on time. I was notified about the delivery. But it would have been nice if I had been sent a picture of what it looked like. I have no idea if it was beautiful or not”

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Posted 4 days ago

Thank you for taking the time to review your experience with our service.

Posted 4 days ago

“I placed an order for next day delivery, as offered by FTD, for an additional $9.99. This arrangement was due to a critical time in a family member's life. When they were not delivered, I emailed FTD and was notified they would be delivered one week later than the original order!! Three times I responded to their "canned" email response, which indicated they were on track for delivery in one week. I explained we had a difficult time and asked if they could be delivered the next day, again receiving what must have been an AI response they would be delivered one week late. This morning, I called to explain and request they be sent sooner. No, they were in tracking to be sent on the 22nd. However, the positive side was they would refund my money and will still deliver the flowers one week late, sadly not when needed.”

Helpful Report

Posted 4 days ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 4 days ago

“Bouquet was amazing. Was a wonderful birthday gift.”

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Posted 6 days ago

We’re thrilled you enjoyed the bouquet and that it made a wonderful birthday gift. Thank you for sharing your experience.

Posted 5 days ago

“Just amazing. Thanks a lot.”

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Posted 1 week ago

We appreciate you taking the time to post about your experience.

Posted 1 week ago

“The plant that i sent was very nice. The person I was sending it LOVED it”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“Beautiful arrangement, better than photos. Easy to order and smooth delivery. This brightened my family member's hospital stay. Thank you!!”

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Posted 1 week ago

Thank you so much for your lovely review, Nannette! We're thrilled to hear that the arrangement exceeded your expectations and brightened your family member's stay. Your kind words mean a lot to us!

Posted 1 week ago

“I use FTD for the flowers I buy because they support local florists who deliver spectacular arrangements. Thank you!”

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Posted 1 week ago

Thank you for your fantastic review, Gary! We’re delighted to hear that you appreciate our support for local florists and the splendid arrangements they create.

Posted 1 week ago

“Delivery was on time and enjoyed by recipient .”

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Posted 1 week ago

Thank you for your wonderful review! We're thrilled to hear that the delivery was timely and enjoyed by the recipient.

Posted 1 week ago

“The arrival was spot on and the arrangement was perfect!”

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Posted 1 week ago

We're so grateful that you took the time to share your experience with us.

Posted 1 week ago

“Always great arrangements and on time.”

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Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

“Beautiful yellow roses.”

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Posted 1 week ago

We appreciate you taking the time to post about your experience.

Posted 1 week ago

“They were stunning!”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“The rose plant was lovely as was the windchime. Delivery was made as promised.”

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Posted 1 week ago

We're so grateful that you took the time to share your experience with us.

Posted 1 week ago

“My sister in law loved the arrangement. Everything arrived on time!”

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Posted 1 week ago

Thank you for taking the time to review your experience with our service.

Posted 1 week ago

“Quality of flowers, arrangement and delivery!”

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Posted 1 week ago

We appreciate your review and appreciate you taking the time.

Posted 1 week ago

“Very disappointed that the product that was received was less than what was represented in the advertised image. Blooms were wilted and withered, and the bouguet was not full - certainly not worth the $80 for which I paid.”

Helpful Report

Posted 1 week ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 1 week ago

FTD Flowers is rated 2.9 based on 1,003 reviews