FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 2.61

2.6 Rating 858 Reviews

37 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers for my girlfriends birthday and they never delivered! They said wait until 8:00… who gets flowers at 8:00 at night. Waited until 8:30, called the company to speak to someone I couldn’t understand. They said they will deliver the next day. Do you know how stupid i feel not getting the flowers for the birthday?”

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Posted 1 week ago

A supervisor has reached out to you to discuss your experience and has sent an email regarding the resolution. We understand that this matter is important to you, and we want to ensure you feel supported. Please don't hesitate to contact us if you need any further assistance—we're here to help.

Posted 1 week ago

“Flowers were to be delivered to a patient at a medical center. Received an e-mail that "due to no one being home delivery was unsuccessful." However, the hospital name, address & patient's room number, along with a telephone number were placed on the on-line request. I do not recommend anyone to use this company. Too many excuses for an expensive arrangement that never made it to its distination!”

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Posted 1 week ago

A supervisor has contacted you and left a voicemail, and sent an email about your experience. We understand this matter is important and want to ensure you feel supported. Please reach out if you need further assistance—we're here to help.

Posted 1 week ago

“My mother was very happy for the beautiful plant. Thank you!”

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Posted 1 week ago

Thank you so much for your wonderful review, Brian! We're thrilled to hear that your mother loved the beautiful plant. It's always our goal to bring joy to our customers and their loved ones.

Posted 1 week ago

“I have never been disappointed with an order from FTD!! I use them every special occasion !”

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Posted 2 weeks ago

Thank you so much for your kind words, Jocelyn! We're delighted to hear that we've continually met your expectations for special occasions. Your loyalty means the world to us!

Posted 2 weeks ago

“Good selection of arrangements. Reliable delivery on time.”

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Posted 2 weeks ago

Thank you for your fantastic review, Karen! We're glad to hear that you appreciated our selection of arrangements and that our delivery service met your expectations.

Posted 2 weeks ago

“I was told by the recipient that the flowers were one of the prettiest bouquets she has received. Perfect fall colors.”

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Posted 2 weeks ago

Thank you for your lovely review, Michele! We're so happy to hear that the recipient found the bouquet to be one of the prettiest she's received, especially with those perfect fall colors.

Posted 2 weeks ago

“Only 2 of the 12 openned. See attached pictures.”

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Posted 2 weeks ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 weeks ago

“Everything was great!”

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Posted 2 weeks ago

Thank you for your wonderful feedback! We're thrilled to hear that everything went great.

Posted 2 weeks ago

“The flowers ordered were for my niece. She loved them and was surprised how beautiful they were.”

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Posted 2 weeks ago

Thank you so much for sharing your experience, Sandra! We're delighted to hear that your niece loved the flowers and found them beautiful.

Posted 2 weeks ago

“Delivered as promised in time and quality”

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Posted 2 weeks ago

Thank you for taking the time to review your experience with our service.

Posted 2 weeks ago

“My cousin (recipient) enjoyed the flowers, they made her cry!🥹”

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Posted 2 weeks ago

We appreciate you taking the time to post about your experience.

Posted 2 weeks ago

“Thank You 💐”

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Posted 2 weeks ago

Thank you for taking the time to review your experience with our service.

Posted 2 weeks ago

“Flowers were as pictured. Delivery was a day late.”

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Posted 2 weeks ago

“The flowers were delivered on time and in great condition.”

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Posted 2 weeks ago

We appreciate you taking the time to post about your experience.

Posted 2 weeks ago

“They arrived on a hot summer day with no water. Is that how it’s supposed to be? If the box sat in the sun, I doubt they would last very long. Why pay for flowers and vase if it’s a DIY kit? They seemed to be OK and she put them in water right away.”

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Posted 2 weeks ago

“always good service but last time I was told I had to open an accout in order to order! I had to call and had someone do the order which took more time..annoying! will not use again”

Helpful Report

Posted 2 weeks ago

A supervisor has reached out to you and has sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 weeks ago

“This arrangement was beautiful. It was timely and my wife was both surprised & pleased. It is nice to receive a bouquet of flowers already professionally arranged as opposed to the “do it yourself” companies. Final, the delivery is over a week old and with the exception of the roses which we had to remove, everything thing is gorgeous. The Lilly’s are still blooming.”

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Posted 2 weeks ago

Thank you for taking the time to review your experience with our service.

Posted 2 weeks ago

“Absolutely perfect and well received”

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Posted 2 weeks ago

We appreciate you taking the time to post about your experience.

Posted 2 weeks ago

“Flowers were exactly what I ordered and arrived on time. Can’t beat that!”

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Posted 2 weeks ago

We appreciate your review and appreciate you taking the time.

Posted 2 weeks ago

“I ordered the flowers for my Mother-in-law's Birthday. Although my husband, her son, passed away last year, I wanted to send her a beautiful floral arrangement for her 94th Birthday. FTD did not disappoint. The roses and lillies are absolutely beautiful! Thank you!”

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Posted 2 weeks ago

Thank you for your heartfelt review, Judith! We're truly honored to have been part of such a special occasion for your Mother-in-law. It's wonderful to hear that the roses and lilies brought beauty to her 94th birthday. Wishing you and your family all the best during this time.

Posted 2 weeks ago

FTD Flowers is rated 2.6 based on 858 reviews