FTD Flowers Reviews

Name: FTD Flowers
Address: 143 Mill Rock Road, Old Saybrook, Connecticut
Rating: 3.19

3.2 Rating 1,243 Reviews

53 %

of reviewers recommend FTD Flowers

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About FTD Flowers:

For more than 110 years, FTD has been your partner in giving with care, ease, and heartfelt meaning. We understand that your gift goes beyond the physical; it’s an expression of love and thoughtfulness. That’s why we treat every delivery as if it were for our own family, friends, or business partners, ensuring your emotions are conveyed with the highest respect and sincerity.

Our mission is to provide the finest quality, unwavering reliability, and a personal touch in every bouquet and gift. FTD flowers and gifts are expertly crafted, locally created, and hand-delivered, making your special moments truly memorable and your connections even stronger.

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Phone:

800-736-3383

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FTD Flowers 1 star review on 21st May 2025

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful fresh flowers. I've ordered a few times and they never disappoint. I've only ordered in the DMV area. Those flower shops have been great.”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad the flowers and service have met your expectations in the DMV area.

Posted 1 week ago

“The flowers were loved by my Family”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad your family loved the flowers.

Posted 1 week ago

“Always on time.”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad you found us on time.

Posted 1 week ago

“Awesome price great”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad you found the price awesome.

Posted 1 week ago

“My friend loved the flowers, said that they were beautiful”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad your friend loved the flowers and that they were beautiful.

Posted 1 week ago

“Both recipients got their order on time and in excellent condition. Thank you!”

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Posted 1 week ago

Thank you for sharing your experience. We’re glad both recipients received their order on time and in excellent condition.

Posted 1 week ago

“The flowers were beautiful & the delivery was on time. Thank you.”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad the flowers were beautiful and the delivery was on time. We appreciate your kind words.

Posted 1 week ago

“Thanks 👍👍”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re glad you had a great experience.

Posted 1 week ago

“What ever florist you had make the Gingerbread house arrangement made at, did an absolutely great job. The flowers were fresh, bright, and beautiful. They didn't cheat on the number of flowers, didn't use a lot of greens instead of flowers.The arrangement was beautiful. My daughter loved it.”

Helpful Report

Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled the Gingerbread house arrangement was fresh, bright, and beautiful, and that your daughter loved it.

Posted 1 week ago

“Excellent customer service. Was so quick to respond when I had a question.”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled our quick response helped with your question and that you were satisfied with our customer service.

Posted 1 week ago

“I sent a Christmas centerpiece that really exceeded my expectations and was very well received!Thanks FTD”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled the Christmas centerpiece exceeded your expectations and was well received.

Posted 1 week ago

“Beautiful arrangement!”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled you loved the beautiful arrangement.

Posted 1 week ago

“Delivered on time as promised”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled the delivery was on time and that you’re satisfied.

Posted 1 week ago

“The recipient was delighted, happy you all chose an Uber to get it to her on time xoxo!”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled the recipient was delighted and the delivery was on time.

Posted 1 week ago

“Ease of ordering and delivery was timely”

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Posted 1 week ago

Thank you for taking the time to share your experience. We’re thrilled the ordering and delivery were timely.

Posted 1 week ago

“The bouquet arrived on time and was stunning!”

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Posted 1 week ago

Thank you for taking the time to share your experience, Judi. We’re thrilled the bouquet arrived on time and was stunning.

Posted 1 week ago

“Very happy with flowers and delivery!”

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Posted 1 week ago

Thank you for taking the time to share your experience, Peg. We’re thrilled you were happy with the flowers and delivery.

Posted 1 week ago

“Floral arrangement delivered in a timely manner but was not the one I ordered.”

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Posted 1 week ago

Thank you for discussing your experience with us. We're glad we could help resolve this issue.

Posted 1 week ago

“My company ordered flowers that were supposed to be delivered to an employee's mother while she was unexpectedly in the hospital at Christmastime. No delivery was made and I received no notice as well. I had to ask the employee if the flowers had been received. I suggest at least notifying the buyer that the delivery can't be made, although there was no reason for this oversight.”

Helpful Report

Posted 2 weeks ago

A supervisor has reached out to you and left a voicemail, and sent an email regarding your experience. We recognize the importance of this matter and are committed to supporting you. If you require any further assistance, don't hesitate to contact us—your needs are our priority.

Posted 2 weeks ago

“I ordered 3 of the same arrangements and paid the up charge for best/premier size that boasted 13” x 14” in height and width. None delivered met even the standard size. For the first received was the one I had planned to use as a centerpiece for Christmas Eve, the others were to 3rd parties who confirmed the size of the arrangements were at best 9” x 10”. When I contacted FTD customer service about the first order they said they would make it right by locating a local florist to redeliver the arrangement, and below are pics of what I ordered (red ornament vase, mini ornaments, candy cane) vs what I received. They later offered a 30% refund but at this point I don’t need a refund I need the arrangement I ordered and paid for 3x over.”

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Posted 2 weeks ago

We appreciate you taking the time to discuss your experience with us. We're pleased that we could help in resolving this issue.

Posted 2 weeks ago

FTD Flowers is rated 3.2 based on 1,243 reviews