Fuelfighter Reviews

Name: Fuelfighter
Address: Crawhall, Brampton
Rating: 4.72

4.7 Rating 663 Reviews

94 %

of reviewers recommend Fuelfighter

Company Reviews

Questions

Metrics

4.7

Based on 663 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email

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Email:

admin@fuelfighter.co.uk

Location:

Crawhall
Brampton
CA8 1TN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very disappointing. We have used Fuelfighter in the past and have been very happy with the service. However this time our oil was not delivered by/on the designated day. It was ordered well in advance. We had to phone the supplier to chase and was informed that the delivery had been missed due to an administrative error!! Would it have been picked up had we not phoned them? They were very apologetic and the oil was delivered the next day. Will reconsider before buying from them again!”

Helpful Report

Posted 7 years ago

Hello, We are very sorry that you have experienced this error and can only apologise on behalf of the supplier involved. I would like to assure you that this administrative process has since been reviewed and steps have been taken to ensure this does not happen again. I hope that you will reconsider using Fuelfighter again in the future. Kindest regards, the team at Fuelfighter.

Posted 7 years ago

“Oil was delivered the very next day and the driver was very helpful and friendly nothing too much trouble. The price was also pretty good so well done”

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Posted 7 years ago

“Delivered on time with no fuss. And he was new to the job. Well done!”

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Posted 7 years ago

“Delivered within 48hrs and i ordered my oil to be delivered at the cheapest rate which was something like within 3 weeks of placing the order, Great Thanks”

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Posted 7 years ago

“Asked that they let us know the day before delivery - this didn't happen so the oil had to be taken back as I was at work and the premises were locked. When they returned - I had requested 1000l but they could only fit 882l into the tank. Haven't had a refund. Spoke to Chandlers who took the money from my bank account and they stated it was nothing to do with them and to contact Fuelfighter. I email Fuelfighter who have not responded - (a few weeks now) - so VERY POOR SERVICE and I would not recommend.”

Helpful Report

Posted 7 years ago

Hello Mr Swepstone. I want to apologise for the inconvenience that has been caused. I have looked in to your comments and found that I replied to your initial email on 6/9/17 to say that there was an error on the quantity confirmed and that this had been rectified meaning that your refund would be processed. Unfortunately this refund didn't complete on Sagepay and I have now confirmed that this has been processed and will be with you within the next couple of working days. Again I apologise for the inconvenience and the poor service you have received, please understand that this is not normal for Fuelfighter and we hope that you will consider using us again in the future.

Posted 7 years ago

“It is very easy to place an order and if you are a member of their loyalty scheme the value is unbeatable. Highly recommended”

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Posted 7 years ago

“EASY to order. Efficient service. Need to be better on calling to ensure delivery date.”

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Posted 7 years ago

“I'm happy with the service, and Fuel fighter need to understand that as long as I am I will continue to use them. My only gripe is being asked to do reviews”

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Posted 7 years ago

“Easy to follow web site. Fuel delivered as agreed. Good price. Excellent service.”

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Posted 7 years ago

“Quick and polite service with no hassle. Good communication as I needed to be in for receipt of the fuel. 👍”

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Posted 7 years ago

“Cheapest price i could find on the day and a text the day before delivery; easy, quick and great service!”

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Posted 7 years ago

“excellent as per usual”

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Posted 7 years ago

“1234567890”

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Posted 7 years ago

“Good easy service”

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Posted 7 years ago

“Delivered with no hitches it arrived on time”

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Posted 7 years ago

“good prices and delivered within expected time frame.”

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Posted 7 years ago

“Best prices, very quick delivery”

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Posted 7 years ago

“Being a member of the Fuelfighter club offers real financial benefits. Prices are always competitive and delivery is also very speedy.”

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Posted 7 years ago

“Excellent service, pleasant and efficient. Bought through Fuelfighter. Normally use Boiler Juice but this sight was more competitive regardsing prices”

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Posted 7 years ago

“Good price, prompt delivery, good communication.”

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Posted 7 years ago

Fuelfighter is rated 4.7 based on 663 reviews