Fullhouse Reviews

Name: Fullhouse
Address: 14, Kaki Bukit View,, Singapore
Rating: 4.69

4.7 Rating 503 Reviews

92 %

of reviewers recommend Fullhouse

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Phone:

31385353

Email:

nicholas.ngin@fullhouse.sg

Location:

14, Kaki Bukit View,
Singapore
415950

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the day we went down to Fullhouse to make our purchases, the sales person, Jaedon have been very patience for about 3hours to recommend us the suitable furniture, explain and help us in our decision making for all the items. To the delivery day, staffs updated and called us a few days before the delivery. the delivery and installation was fast, done by experienced staffs. Reporting our defect, replacement of item was also fast and all completed within a week with the replaced item delivered and fixed.”

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Posted 3 years ago

Thank you so much for the positive feedback! We really appreciate you taking the time out to share your experience with us. We're glad you had a pleasant experience shopping with us, with great assistance from our salesperson Jaedon. To hear that you found the delivery and replacement followup seamless means a lot to us! We look forward to serving you again, have a wonderful week ahead!

Posted 3 years ago

“Delivery guy was punctual and polite”

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Posted 3 years ago

Hi Koon Wai, thanks so much for sharing your experience with us, your review means a lot to us and let's us know we’re on the right track. We hope to see you again soon!

Posted 3 years ago

“Before the delivery day there's some issue on the timing mentioned but was rectify promptly by the support team according to the time that i requsted. Order received and installation was smoothly done. Except for the door not that smooth when sliding it but was ok lah. Price was reasonable could be better in future more discounts will be great. Kudos👍👍 to the team that assist me from the outlet showroom at kallang and fullhouse team.”

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Posted 3 years ago

Hi Shafie, thank you for the positive review! We’d just like to thank you for taking the time to write this review for us. We appreciate it and every bit of feedback like this does so much to help us out! As for the sliding door, we'll be sure to let our team know so that we can better serve you in the future. Promotions for discounts and bundles will be displayed on our website, especially for ongoing deals, which you can check out here: https://www.fullhouse.sg/blogs/promotions We look forward to serving you again, have a lovely week ahead!

Posted 3 years ago

“Felt very satisfied with service.”

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Posted 3 years ago

Yes! We're so happy to see that you had a 5-Star experience at Fullhouse. Thanks for sharing Amala!

Posted 3 years ago

“The sales person Sebas is knowledgeable and friendly. However the delivery part was disastrous. I waited 5 hours.”

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Posted 3 years ago

Thank you so much for letting us know, we'll be sure to pass on the positive comment to Sebas. We're very sorry to hear that the delivery experience was not as smooth-sailing, we'll let our team know of this situation so that we can improve on it and find better solutions for future orders. If you have any inquiries or issues, feel free to contact us here: https://www.fullhouse.sg/pages/contact-us We look forward to serving you again, have a wonderful week ahead~

Posted 3 years ago

“The delivery man very friendly and they explain to me how it work. Delivery time on the dot. Good service. I recommend to all viewers.”

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Posted 3 years ago

Thank you so much for taking the time to share your experience at Fullhouse! We take pride in knowing our customers are happy with their experience, and we are thrilled with your review. Have a fantastic week ahead!

Posted 3 years ago

“Items received is functioning well. Except some small scratch marks at the bottom of the dining chairs. Price is reasonable. The delivery is prompt and the delivery man make sure that all my chairs are stable on my floor and made adjustment to the chairs those which is not stable. Very professional.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words! We’re really glad to learn that you love our professional delivery service together as well as our competitive price. Thank you for letting us know about the scratch marks on your dining chairs. I would like to apologise on behalf of the Fullhouse team, please be assured that your situation was an exception and we want to resolve it promptly and accurately. Please help us fill up our servicing form here: https://www.fullhouse.sg/pages/get-support so we can look into this matter and get back to you in 1-2 working days! :slightly_smiling_face:

Posted 3 years ago

“Good customer service and value for money cabinet.”

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Posted 3 years ago

Thank you for taking the time to provide a rating, we're so happy to see that you had a 5-Star experience! Your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We're glad to have served you!

Posted 3 years ago

“Overall, we are happy with the service & furniture. There is always a room to improve on the delivery timing.”

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Posted 3 years ago

Thank you so much for your kind words on our products! We really appreciate you taking the time out to share your experience with us. We'll take note on the delivery timing and speak to our delivery team to better coordinate future orders. We look forward to serving you again in the future!

Posted 3 years ago

“Poor finishing worksmanship”

Helpful Report

Posted 3 years ago

Hi Teri, thank you so much for letting us know of this matter, we'll feedback this to our team so we can look for more solutions to improve. If you have any further inquiries, please don't hesitate to contact us here: https://www.fullhouse.sg/pages/contact-us Have a great week ahead~

Posted 3 years ago

“I'm happy with what i had purchase coffee table from Fullhouse the service and the delivery they are very friendly. The price coffee table is very reasonable price. Thumb Up 👍👍Fullhouse for your EXCELLENT service and delivery.”

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Posted 3 years ago

Hi Nana, thank you so much for the positive feedback! We're extremely pleased to learn that you had an amazing experience with us, and found the process seamless. We're very glad to hear you enjoyed our quality products and services, and we look forward to serving you again! Have a wonderful week ahead~

Posted 3 years ago

“On time prompt and responsive. Item came true to pic and in good condition. Highly recommended to purchase w them.”

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Posted 3 years ago

Hi Hany, we can’t thank you enough for the kind words about our quality products. We are thrilled that you loved your experience with us, we really appreciate you helping to share the word about Fullhouse. We look forward to serving you again in the future! Have a lovely week ahead~

Posted 3 years ago

“Delivery on time,timely update n the guys were careful in the delivery,moving and assembly of the cupboard..great job”

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Posted 3 years ago

Hi Daniel, thank you for taking time out to write us a review! We're glad you had a pleasant delivery experience with us, we hope you enjoy your new cupboard! We look forward to serving you again, have a great week ahead~

Posted 3 years ago

“From the sales person to the delivery to the co-ordinate, everyone was professional and service orientated! Thumbs up to FullHouse!”

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Posted 3 years ago

Hi Jun Hao, thank you so much for your wonderful feedback! We're extremely pleased to learn that you had an amazing experience with us. Our friendly and efficient staff will be thrilled to hear praises too! Once again, thanks for your kind words and we look forward to seeing you again!

Posted 3 years ago

“The installation guys were very punctual and know their job well. Everything was done very well thou still have room for improvements. Overall it was a big Thumbs up!👍😀”

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Posted 3 years ago

Hi Teng Kwee, thank you for taking time out to write us a review! We're glad you had a pleasant experience, and we're doing everything we can to coordinate our processes in order to provide you with the very best of our services. We look forward to serving you again in the future!

Posted 3 years ago

“Very Satisfied as seller is able to understand that I will only need delivery in about 2 months later and delivery arrangement are made prior to SMS.”

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Posted 3 years ago

Thank you so much for this great 5-star review Kristy. It's definitely our pleasure to serve you according to your needs and we really appreciate you helping to share the word about Fullhouse :)

Posted 3 years ago

“The company should relook into their after delivery service. I am still waiting for the customer support to get back to me regarding the TV console despite leaving voice messages.”

Helpful Report

Posted 3 years ago

Hi there, we're sorry that you're facing this issue. We seek you kind understanding that it will take us 1-3 working days to process with your servicing request. Could you kindly fill in our servicing form here: https://fullhousesg.typeform.com/to/vWtShn or send us an email at help@fullhouse.sg so we can look into your matter further. Have great day ahead! :)

Posted 3 years ago

“Your delivery is very good & efficient”

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Posted 3 years ago

Thank you for the feedback on how we're doing. We're glad to have served you! :)

Posted 3 years ago

“Great services from order to delivery. Request for specified delivery date was promptly replied.”

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Posted 3 years ago

Hi Sharon, it's definitely our pleasure to serve you according to your needs. We're glad that you enjoyed the service from us and we look forward to seeing you again! :)

Posted 3 years ago

“Fullhouse graciously agreed to arrange the exact ceramic dining table we wanted. Thank you Jolin and Sebas!”

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Posted 3 years ago

Hi Bethapudi, we're glad that you've received your desired Ceramic Dining Table and loving it. We're looking forward to your next visit with us! :)

Posted 3 years ago

Fullhouse is rated 4.7 based on 503 reviews