Fullhouse Reviews

Name: Fullhouse
Address: 14, Kaki Bukit View,, Singapore
Rating: 4.69

4.7 Rating 503 Reviews

92 %

of reviewers recommend Fullhouse

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Phone:

31385353

Email:

nicholas.ngin@fullhouse.sg

Location:

14, Kaki Bukit View,
Singapore
415950

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Affordable price and customer service very helpful..and patience..thank you”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you for the positive review! We appreciate you for taking the time to write this review for us, and every bit of feedback like this does so much to help us out!

Posted 3 years ago

“Was served by Mr Cruise Tang and he is very knowledgeable and experienced and knows his stuff well. He is not pushy and does not rush you into making a decision. Very patient and friendly. Happy with his service, decided to purchase the Yordana 3 seater sofa and the Ottoman. Highly recommended!”

Helpful Report

Posted 3 years ago

Hi Chris, thank you for taking time out to write us a review! We're glad you had a pleasant experience shopping with us, with great assistance from our salesperson Cruise! We hope to serve you again, have a nice day~

Posted 3 years ago

“Bought a cradle rocking chair. The Sales staff Cruise was very helpful. However, delivery was late by close to an hour from schedule. There was defect at the top hanging part which the delivery guy had to fix. The paint at the coil was not done properly. Quality control could be better. There were also spider webs to be cleaned away. However, we noted the effort of the delivery guy in trying to fix the defect of the hanging part. Didn’t request him to touch up paint job as we were running late for an appointment because of the late delivery.”

Helpful Report

Posted 3 years ago

Hi valued Customer, thank you for sharing your experience with us, and your kind words on our staff Cruise! We understand that your delivery arrived late and the chair you purchased is facing some issues, you can reach out to us with a support form on our website here: http://bit.ly/FullhouseSupport-Servicing so that we may better assist you on the matter. If you have other further inquiries, you can also reach out to us at help@fullhouse.sg so that we may support you directly.

Posted 3 years ago

“Delivery guys are helpful & friendly. Assembled my dinning chairs & even help re-pack back into the box. Fast & Efficient”

Helpful Report

Posted 3 years ago

Hi Sal, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers! We're glad to have served you!

Posted 3 years ago

“I'd called to make a change in delivery date and address but 0nky the change in delivery date was noted and not the address. Was asked to pay an additional $38 for rescheduling because they insisted I did not change the address. (I know I did) I paid the it since I guess it wasn't worth arguing over and they did deliver within the same day. The chairs came dirty and shakey. Even after informing the delivery guy he briefly adjusted the chair but did not fix it and went away (could be because the guard was waiting, I don't know). The table was great though...”

Helpful Report

Posted 3 years ago

Hi Lynn, we're sorry to hear that you feel this way, and we work hard to meet expectations like yours. Our $38 rescheduling fee is necessary as our delivery team needs to re-position and redeliver on short notice, as we have other customers queued up for their deliveries in the same day. As for the chairs, we will offer you our full support by providing you with the assistance all our customers deserve; our team has responded to your servicing request for the issues you are facing, so that moving forward you can have a better experience with us.

Posted 3 years ago

“Good place for furnitures. Will buy again. Excellent service.”

Helpful Report

Posted 3 years ago

Hi Devon, thanks for leaving us such a wonderful review. We really appreciate you taking the time out to share your experience with us and are thrilled that you loved your experience in our showroom! Thank you for choosing Fullhouse!

Posted 3 years ago

“Very impressed with the service and showroom is beautiful. Good job Fullhouse!”

Helpful Report

Posted 3 years ago

Hi X, thank you so much for the positive feedback! Our spacious showroom is definitely one of our great assets as it promotes close interaction between you and the beautiful products. We are thrilled that you loved your experience with us, and we look forward to serving you again soon~

Posted 3 years ago

“Items delivered as expected Fullhouse employee Jaedon put in extra effort in helping us secure an earlier delivery slot as we needed the furniture urgently. Kudos!”

Helpful Report

Posted 3 years ago

Thank you so much for your kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll be sure to let Jaedon know the positive comment and we look forward to serving you again!

Posted 3 years ago

“Finally found the items I wanted for my new house. The chat person is very friendly and helpful. Fast delivery and professional.”

Helpful Report

Posted 3 years ago

Hi Jeslin, thank you so much for the positive review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We really appreciate you taking the time out to share your experience with us, and we look forward to serving you again!

Posted 3 years ago

“Delivery man Ahmad was helpful . Schedule of delivery notified on time. Customer sales representative Cruise was patient and helpful to choose right combination of chairs to suit my sofa”

Helpful Report

Posted 3 years ago

Hi Felicity, thank you so much for your kind words on our products and staff Cruise and Ahmad! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future!

Posted 3 years ago

“Good service, nice designs. Delivery men very professional.”

Helpful Report

Posted 3 years ago

Hi Jason, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers! We're glad to have served you!

Posted 3 years ago

“The delivery was on time , installation was fast , good service and wardrobe is at very good quality. Recommended 😀”

Helpful Report

Posted 3 years ago

Hi there, we can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track! Looking forward to seeing you again soon and thanks again!

Posted 3 years ago

“The service is good. I'm feeling insecure with the 3 seater sofa. The cushion base is supported with one piece of wood In the middle with wobbly leg followed by 3 pieces of squarish board. I cannot allow a bigger sized guest to seat on the sofa.”

Helpful Report

Posted 3 years ago

Hi Lathiffa, thank you so much for your review! We're very sorry to hear that you're feeling this way about your purchase. Perhaps you can fill up our support form to let us know more about the issues you are facing with the sofa here: http://bit.ly/FullhouseSupport-Servicing so that we may support you directly. Thanks again and we look forward to serving you again in the future!

Posted 3 years ago

“Great svc by Boston & delivery guys r good too.”

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Posted 3 years ago

Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us—and we agree, Boscoe is truly a gem to have on our team! We look forward to serving you again in the future!

Posted 3 years ago

“Received my item in 3 days.. Fast service”

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Posted 3 years ago

Hi Nick, thank you for the positive review! We’d just like to thank you for taking the time to write this review for us. We appreciate it and every bit of feedback like this does so much to help us out!

Posted 3 years ago

“Everything went smoothly with clear updates. The sofa is great quality and get delivered only few days after ordering it.”

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Posted 3 years ago

Thanks for the awesome review, Souad! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We're extremely pleased to learn that you had an amazing experience with us, and we look forward to serving you again soon!

Posted 3 years ago

“Excellent value”

Helpful Report

Posted 3 years ago

Hi, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers! We're glad to have served you!

Posted 3 years ago

“Friendly service and great products!”

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Posted 3 years ago

Hi Royston, thank you for the positive review! We’d just like to thank you for taking the time to write this review for us. We appreciate it and every bit of feedback like this does so much to help us out!

Posted 3 years ago

“Great products available to choose from, website is very user-friendly and helps to calculate the budget I have on what I'm looking for. Purchased a side table from Fullhouse that I desperately needed for a long time, one that I just couldn't find a right size for, and I finally have it! Thank you so much Fullhouse!”

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Posted 3 years ago

Hi Michelle, thank you for the positive review! We’d just like to thank you for taking the time to write this review for us. We appreciate it and every bit of feedback like this does so much to help us out!

Posted 3 years ago

“Price and delivery is clearly informed. I am happy with my dresser.”

Helpful Report

Posted 3 years ago

Thank you so much for your kind review! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future!

Posted 3 years ago

Fullhouse is rated 4.7 based on 503 reviews