Fullhouse Reviews

Name: Fullhouse
Address: 14, Kaki Bukit View,, Singapore
Rating: 4.69

4.7 Rating 503 Reviews

92 %

of reviewers recommend Fullhouse

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Phone:

31385353

Email:

nicholas.ngin@fullhouse.sg

Location:

14, Kaki Bukit View,
Singapore
415950

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Fullhouse 5 star review on 5th November 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the products are terrible although the price is so high. out of 5 chairs that I bought for $120 each, 2 broke within the year. I asked for replacement and they say no more of such chairs. They tried to make me buy more items from them by giving me a refund voucher which can only be used in their shop. I had no choice but to do so but now my chairs all have different designs. Even the chairs that I bought for replacement was not the same as what was on the website and it came shaky and again had to be replaced. I has been a very stressful and terrible experience with them. Look at https://www.renotalk.com/forum/topic/43728-fullhouse-furniture-any-comment/ for more people's testimony regarding their poor produce quality.”

Helpful Report

Posted 3 years ago

Hi there valued Customer, we're very sorry to hear that you feel this way, and we would like to offer you our fullest support. This is definitely an unusual occurrence, rest assured a member of our customer experience team has reached out to you regarding this issue. You may also reach us at help@fullhouse.sg for any inquiries you may have, and we'll get back to you as soon as possible.

Posted 3 years ago

“Great place to see the showroom and Helpful Service from Sebas! Keep it up, Guys!”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you so much for your kind words and positive review on our showroom and staff! We're so glad to have served you, and we're thrilled to hear you had a wonderful time interacting with our products. You are most welcome back anytime, and we look forward to serving you again. Take care and stay safe!

Posted 3 years ago

“Friendly staff Sebas”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you so much for your positive review! We're glad to hear you had a great time at our wonderful showroom interacting with the products and our fantastic staff. Sebas is truly amazing to work with, and we're thrilled to hear you enjoyed our services. You are most welcome back anytime, take care and stay safe!

Posted 3 years ago

“Team Dider was fast and efficient in setting up the furnitures.”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you so much for your positive review! We're so glad to hear that you enjoyed our delivery service and staff. Team Didar works hard and are truly amazing to have with us, they love making our customers' experience a wonderful one. Thank you for choosing Fullhouse, and we look forward to serving you again soon. Take care and stay safe!

Posted 3 years ago

“Sebas is friendly and possess good inter personal skills. Patient in handling all queries.”

Helpful Report

Posted 3 years ago

Hi Mohammed, thank you so much for your kind words on our staff Sebas! He truly is fantastic to have with us on our team. We're glad to hear that you had a satisfying experience at our wonderful showroom, and we look forward to serving you again! Take care and stay safe!

Posted 3 years ago

“Sebas was extremely professional and held a great service standard. Walked us through all the products and gave detailed analysis and recommendation. Super like!”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you so much for your kind words and positive review! We're so glad to hear that you enjoyed your time at our wonderful showroom, assisted by Sebas. He truly is amazing to work with, and we're thrilled that you had a great time. Thank you for choosing Fullhouse, and we look forward to serving you again soon. Take care and stay safe!

Posted 3 years ago

“all good... but.. it's only natural when u purchased a lot, a bit of freebie can be thrown in as well. that will be an exoerience hard to beat. u guys don't have that.”

Helpful Report

Posted 3 years ago

Hi Zhulkafli, thank you for your positive review! We do have spend goals and applicable deals for purchases made, so once the amount hits a specific target, e.g. once your order total is $500, you are entitled to $25 off. The value of the discount changes with different target amounts as it gets higher. We're also planning on making additional freebies in the future for large purchases, so there's more to look forward to! Thank you for bringing this up to us, we'd love to know more about any feedback you have on our services. You can also drop us an email at help@fullhouse.sg to let us know what we're able to do to help. Take care and stay safe!

Posted 3 years ago

“The customers sevice served by Sebast was quite professional & very friendly. The prices were also negotiable & reasonable too.”

Helpful Report

Posted 3 years ago

Hi Muhammad, thank you so much for your positive review! We're so glad to hear that you had a great time at our showroom assisted by our staff Sebas. He truly is fantastic to have with us on our team, and we're thrilled that you enjoyed our services! We look forward to seeing you again, you are most welcome back anytime. Thank you for choosing Fullhouse, take care and stay safe!

Posted 3 years ago

“Very good experience.Sales staff very patient and professional.Delivery staff very helpful and courteous”

Helpful Report

Posted 3 years ago

Hi Samuel, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience and our sales team will definitely be happy to read the kind and positive words you wrote about them! We’re very grateful for customers like you and hope you stick with us for years to come!

Posted 3 years ago

“Excellent service by Mr Bosco will definitely come again”

Helpful Report

Posted 3 years ago

Hi Valued Customer, thank you for the awesome 5-Star review! We appreciate it and every bit of feedback like this does so much to help us out!  Thanks for your kind words about Bosco, he remembers your visit and is looking forward to seeing you again soon!

Posted 3 years ago

“NA”

Helpful Report

Posted 3 years ago

Hi Low, thank you for taking the time to rate us! We are thrilled that you had a pleasant experience with Fullhouse and we hope to see you again soon!

Posted 3 years ago

“Staff was helpful, delivery was prompt and goods received excellent condition.”

Helpful Report

Posted 3 years ago

Hi Haniffa, thank you for taking the time to rate us 5-Stars! We're so grateful for customers like you and we are so happy that you had an amazing experience with Fullhouse! We hope you stick with us for years to come!

Posted 3 years ago

“Good and fast delivery”

Helpful Report

Posted 3 years ago

Hi Cindy, thank you very much for this awesome 5-Star review! We're so glad that you had an amazing experience with Fullhouse! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you~ We look forward to serving you again soon!

Posted 3 years ago

“Salesman Alan was very helpful and patient. Was able to help with our needs. Thank you very much”

Helpful Report

Posted 3 years ago

Hi Valued Customer, we can't thank you enough for the 5-Star review! We're so pleased that you had a wonderful experience at our showroom and Alan would be thrilled to read the thoughtful words written about him! We're grateful for awesome customers like you and this lets us know that we are in the right track~ Thanks again and we hope you stick with us for years to come!

Posted 3 years ago

“Dimensions of table delivered is vastly different from what was advertised on website.”

Helpful Report

Posted 3 years ago

Hi there valued customer, we're sorry to hear that you are facing issues with your order. A member of my team has reached out to you about this issue, and if you should have any further inquiries or issues, please contact us at help@fullhouse.sg and we will do our best to extend to you our fullest support. Take care, and stay safe!

Posted 3 years ago

“Thumbs up to Bosco Kook and team..Friendly, helpful and prompt ..Surely to recommend to my families and friends to buy from Fullhouse ..gd price and nice design...”

Helpful Report

Posted 3 years ago

Hi Marina, thank you so much for your glowing review! We're so thrilled to hear that you enjoyed our services, with great assistance from Bosco. Thank you for choosing Fullhouse, and we look forward to meeting your family and friends at our showroom! Take care and stay safe!

Posted 3 years ago

“Fantastic delivery by the Didar team. Very careful when they are moving and installing the items. Great work!”

Helpful Report

Posted 3 years ago

Hi Cindy, thank you so much for your kind words and positive review! We're very glad to hear that the delivery process went smoothly for you, and that you enjoyed our services with Team Didar. They are truly amazing to have with us. Thank you for choosing Fullhouse, and we look forward to seving you again. Take care and stay safe!

Posted 3 years ago

“I m gald with the delivery service provided by Didar and his team. They were efficient and deliver item on time.”

Helpful Report

Posted 3 years ago

Hi Vatsala, thank you so much for your positive review! We're glad to hear that your delivery process went smoothly and everything was satisfactory. Team Didar is amazing and we are fortunate to have them with us, they are truly an asset. Thank you for choosing Fullhouse, and we look forward to serving you again, take care and stay safe!

Posted 3 years ago

“Team Kaoser did great work! Fast and efficient!”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you so much for your positive review! Team Kaoser is truly fantastic to have with us, and we're glad to hear your delivery experience was smooth and satisfying. They'll be thrilled to hear the praises too! Thank you for choosing Fullhouse, and we look forward to serving you again. Take care and stay safe!

Posted 3 years ago

“Didar n team was efficient and deliver item on time. Bosco was a good salesman.”

Helpful Report

Posted 3 years ago

Hi there valued Customer, thank you so much for your positive review! Team Didar is truly fantastic to have with us, and we're glad to hear your delivery experience was smooth and satisfying. Bosco's a gem on our sales team, he's great at what he does~ They'll be thrilled to hear the praises too! Thank you for choosing Fullhouse, and we look forward to serving you again. Take care and stay safe!

Posted 3 years ago

Fullhouse is rated 4.7 based on 503 reviews