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I do not understand how some comapnies can still exist on the market based on the way they do business but proffessionallism,work ethics,customer service,quality ,integrity are attributes that don t gell well with this lot.
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posted 6 years ago
- Ioana
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I do not understand how some comapnies can still exist on the market based on the way they do business but proffessionallism,work ethics,customer service,quality ,integrity are attributes that don t gell well with this lot.
”
posted 6 years ago
- Ioana
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Avoid - rude and bad customer service.
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posted 6 years ago
- Anonymous
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Shocking do not buy from these customer service manager is rude very surprised she still had a job on her high horse talking down to customers the people that keep her in a job
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posted 6 years ago
- Anonymous
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Customer service manager very rude, there happy to sell you the product but when something wrong with the product they play dumb and act like not there fault and only way to fix the problem is for me to pay more money, Shocking the way they treat the people that keep there business going!!!! Do not buy from them!!! Pay that little extra to get good customer service!!!
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posted 6 years ago
- Anonymous
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It was suggested by a girl in their customer service department that this is usually down to lack of maintenance.
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posted 6 years ago
- Anonymous
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do not throw your money away unless you only want a bike for the one day.
I brought the limited edition kmx160
brakes didn't work out the box
throttle cable snapped
front mud guard snapped clean off whilex riding and flew past my head
back mud guard snapped
oil cooler hoses leaked
the hydraulic piston that pushes your pads to the disc when you apply brake does not retract back resulting in new pads every ride
All the fixings are cheap and nasty
went to get parts that were needed to be told they were out of stock and theyeah only restock every 3 months
customer service in store is absolutely disgusting
Be Warned
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posted 6 years ago
- Damian Moore
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I have never been spoken to in such a bad way, their customer service is very very poor, it's not my problem that they are selling smashed and broken bikes and used.
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posted 8 years ago
- Anonymous