Fun Time Toy Company Reviews

Name: Fun Time Toy Company
Rating: 4.61

4.6 Rating 102 Reviews

89 %

of reviewers recommend Fun Time Toy Company

4.6

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone

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Email:

natasha@funtimetoycompany.co.uk

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Fun Time Toy Company 5 star review on 1st November 2018

Lucy Wells

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website is user friendly and delivery time is quick!! Would highly recommend”

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Posted 6 years ago

“Sadly this company needs to greatly improve their customer service. If you have a problem with delivery the customer service is appalling. Do not return calls, do not believe your delivery has not arrived and do not carry out investigation unless you do the work for them. Would never use again.”

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Posted 6 years ago

“Great service and also the product was a lot cheaper than else where.”

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Posted 6 years ago

“Haven’t opened the parcel yet as it’s a birthday present so it’s hidden for now. Very happy with the speed of delivery and the website is easy to use!”

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Posted 6 years ago

“Was the cheapest on the market for this particular toy and Arrived quickly. Will definitely be using Fun Time Toy Company again, especially on the run up to Christmas!”

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Posted 6 years ago

“Very quick and efficient with delivering the product to me”

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Posted 6 years ago

“There was no communication upon ordering. It took for me to contact customer service in order to get any update. As this was a gift needed for my daughters birthday it was a nervous few days. The product is fab and packaging perfect”

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Posted 6 years ago

“Very prompt processing of my order and prompt delivery. Product exactly as described, so very happy with the purchase.”

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Posted 6 years ago

“Excellent value and good service”

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Posted 6 years ago

“First time using this site easy to find what I wanted and to pay etc order came within 3 days well packaged and a great price will use again thank you x”

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Posted 6 years ago

“Ordered this slide very last minute for my daughters birthday - ordered on the Wednesday night and it was here by Friday so in time for her bday! I searched online and this slide came up cheapest on this website. Great service and best price.”

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Posted 6 years ago

“I am very pleased with your service”

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Posted 6 years ago

“Fast service at great price”

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Posted 6 years ago

“Such a pleasant company to deal with, great attitude during the call, easy to place the order and goods turned up day after I placed the order. Would recommend to anyone.”

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Posted 6 years ago

“So impressed with the ease of ordering from Fun Time Toy Company, and arranging a delivery date to suit me. I had to change the date for delivery twice due to a change in circumstances, but it didn't seem to be a problem at all. A great company to purchase from.”

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Posted 6 years ago

Thank you for your great review...we aim to please :-)

Posted 6 years ago

“Great service, speedy delivery & kept informed. Product as described & at great price.”

Helpful Report

Posted 6 years ago

“I cannot fault the experience of ordering or delivery through Fun Time Toy company. However, when I wished to cancel the order, sadly I cannot say the same. As the order had been shipped, I was advised that the best way to cancel the order was to refuse delivery when the item arrived. Unfortunately, as a third party courier is used, I was unable to do this and had to take delivery of the item. On speaking to Fun Time, I was advised the item was now my responsibility and would have to pay to return it, despite the fact that the only reason I had ended up with the item initially was because I'd followed poor advice from a representative. At 39 weeks pregnant, this was a stress that was not needed. I suggest that all employees need to know the policies and agreements in place with the third party courier re: returns to prevent further incidents like this happening again.”

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Posted 6 years ago

“Ordered Monday lunchtime, arrived Tuesday lunchtime! Amazingly quick delivery, excellent communication and fantastic product for a great price.”

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Posted 6 years ago

“Great service, ordered day one delivered day three. no hassle, no fuss, brilliant. Derek.”

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Posted 6 years ago

“First delivery attempt was late. Second delivery attempt did not happen. I found out later after having to call myself to the company that it was damaged and therefore returning to the depot. A third delivery was arrange for next day but that didn't turn up either. It finally arrived the following day buy by this point I had cancelled the order because this was planned for a birthday present and it arrived far too late. Throughout all of this, no one communicated anything and I had to phone in for all updates and information. Overall, the service was appalling.”

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Posted 6 years ago

Fun Time Toy Company is rated 4.6 based on 102 reviews