Furdeco Reviews

Name: Furdeco
Rating: 4.16

4.2 Rating 574 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.2

Based on 574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Furdeco delivery drivers kept me informed and delivered on time.”

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Posted 1 year ago

“The delivery men rang before they came, were helpful, polite and friendly. They put the boxes were I asked and arrived at the time I was expecting them.”

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Posted 1 year ago

“Excellent communication for the delivery. Very friendly and polite delivery drivers. Delivery always on time. What a great service. Thank you all.”

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Posted 1 year ago

“Arrived on time, put the recliner chair together for me, (paid extra) which was worth it. Excellent service.”

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Posted 1 year ago

“Furdeco gave us a date and time slot and stuck to it. The driver rang us 15 minutes before delivery and when they got here the guys were amazing, so polite, efficient, helpful, friendly, cheerful and professional. Customer service far exceeded what was expected - such a refreshing change these days. Thanks guys, you made our day!”

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Posted 1 year ago

“Phone call from Furdeco 1 hour before delivery and delivered at the stated time. Delivered, unpacked and placed where required with care and efficiency from polite delivery personnel.”

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Posted 1 year ago

“Excellent communication and delivered right on schedule....with a smile”

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Posted 1 year ago

“Sent a 3 hour delivery time in advance of delivery day. On day rang to give accurate time too. Very helpful and organised at door - we were very happy with all aspects of our delivery. Thank you.”

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Posted 1 year ago

“Placed order on saturday , tues had e.mail to say couriers had picked up my goods. Thursday telephone call/e.mail/text to arrange delivery day /time, 3 hour time slot for Friday.Phone call from drivers to say 10 mins away.Furniture delivered on time by very polite, professional delivery team. Set up furniture. Very pleased with the company, well done. Would recommend and furniture looks amazing.”

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Posted 1 year ago

“Very friendly staff . They were very professional during the delivery and courteous.”

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Posted 1 year ago

“Excellent service! On time, courteous, neat, efficient communication. Would not hesitate to recommend them based on the service received.”

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Posted 1 year ago

“The previous day we were given a 3 hour time slot and on the day at the start of the time slot the driver phoned to say they would be with us in about an hour. 30 minutes later he phoned to say they would be another half an hour and just before the 30 minutes was up he phoned again to say another 2 minutes. It felt a bit like the countdown to a NASA moonshot. They offered to unpack and check our order (it was a garden parasol and predictably it was raining) so we declined the offer as the packaging was undamaged. After they had left their office rang to confirm we had accepted an unchecked delivery. A very good service!”

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Posted 1 year ago

“Should have been 5 stars if they had only despatched my order from Best Heating when they received it. I had to phone a week later for them to mark for despatch to have it delivered. The delivery guys were first class.”

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Posted 1 year ago

“Good communication before delivery and driver kept in touch with timescale on the day. Men would not take away packaging which was large and would have been difficult for me to dispose. Unfortunately item was faulty and had to be taken back so thankfully I still had packaging. Again Company kept me informed of collection details and driver phoned on the way to uplift items.”

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Posted 1 year ago

“Absolutely brilliant service, the delivery guys took the furniture to my room of choice put it together and removed all of the packaging, I could not fault this company”

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Posted 1 year ago

“Great products and prices and really efficient communication (from a person with a name!) When the item we ordered was out of stock. An alternative finish was offered and quickly processed and have to say I'm glad we had the alternative finish as it's amazing! Looks far more expensive than it was.”

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Posted 1 year ago

“Very good communication to let me know when they were coming had deliveries a few times from these guys also the same polite helpful and akways with the time frames they say”

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Posted 1 year ago

“Great service, on time, quick, polite and very helpful. Best delivery service received.”

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Posted 1 year ago

“Absolutely the worse delivery company I've ever used No effort to help with delivery due to "company policy" your a delivery company!!!!! Never again”

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Posted 1 year ago

“Price and delivery good. Best value and discount code. Delivery communication good.”

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Posted 1 year ago

Furdeco is rated 4.2 based on 574 reviews