Furdeco Reviews

Name: Furdeco
Rating: 4.16

4.2 Rating 573 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.2

Based on 573 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Furdeco 5 star review on 24th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service. I was given accurate info about the date & time of delivery. They also rang to inform me when they were 15/20 minutes away. The 2 employees were polite, helpful & efficient.”

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Posted 1 year ago

“There was a tarmac drive but the Driver was reversing onto paving slabs before i answered the door. Consequently 3 slabs cracked which i complained about only to be told the driver was asked to reverse onto the slabs. Complete lie in their part. Basically turned around and told my account was a lie. Why would someone tell a driver to reverse onto a path next to a tarmac driveway.”

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Posted 1 year ago

“Delivered, quickly and professionally with friendly delivery team (D95 & D180)”

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Posted 1 year ago

“Delivered when promised very friendly helpful guys.”

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Posted 1 year ago

“Stay away at all cost. I waiting 6 weeks for a bed top be delivered. They came 5 times on the incorrect date. When they will eventually did come it was one hour late and refused to wait 5 minutes to deliver the bed. Staff were very rude. It was the worst delivery experience i've every experience. These guys shouldn't be in business.”

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Posted 1 year ago

“Delivery delayed however they made it on the next assigned date”

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Posted 1 year ago

“Communication excellent, professional on time and polite. Thank you”

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Posted 1 year ago

“I ordered an armchair from Clearcycle on 19/2/24, The delivery was arranged for Saturday 24/2/24.throughout the delivery person from Furdeco kept in touch informing me when they would be arriving.They arrived on time, requesting I come to the front door, the driver looked at my door way and said "wasn't going to fit" This was the box that had not been taken off the van yet, the box couldn't fit, he said if I remove the packaging, maybe It might fit, he rang for advise on this, then asked where it was going I said in the kitchen, I started to remove the packing, he asked me if I was on my own, which I was, and then told me I should have had unpack, and put in the room of choice, I told him I didn't see that option when I ordered this sofa, him and his colleague then left me on the doorstep with my chair and left. I am very disappointed with the way I was treated, I found this person rude and negative, From the onset he did not offer any assistance or help, he has no manners..I would not like to encounter him again.”

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Posted 1 year ago

“Updated information on delivery Very good really nice men who delivered chair is amazing and I would definitely buy again”

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Posted 1 year ago

“Good service delivery on time helpfull driver”

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Posted 1 year ago

“Both men were polite, professional and very efficient in delivering and assembling my new table. Thank you.”

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Posted 1 year ago

“brilliant service delivery guys were very good kept me informed with real time information 10/10”

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Posted 1 year ago

“Gave me time they would arrive came on time very helpful”

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Posted 1 year ago

“Delivery was organised quite soon after ordering from The Oak Bed Store. Texts and emails were sent to keep me informed. On the day of delivery I received a call about 40mins before to let me know they were coming. The boxes were handled with care and both driver and helper were very polite.”

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Posted 1 year ago

“Excellent service as they messaged and called a few times to inform me of the parcel delivery ETA. The two individuals were also kind and considerate when placing the items in the house - many thanks for a great service.”

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Posted 1 year ago

“Brilliant. On time, plenty of delivery notifications, even put item together A++++++++++++++”

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Posted 1 year ago

“Super delivery service from start to finish. Timeslot given, delivered with this. Nothing too much trouble. Polite delivery men. Would definitely use again”

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Posted 1 year ago

“Great communication delivered on time despite the weather,very nice guys thanks again.”

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Posted 1 year ago

“Second time Furdrco have been used for delivery: prompt, kept me informed, the guys were courteous and polite and delivered on time. Excellent sevice.”

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Posted 1 year ago

“Kept informed at all times Beds delivered well within allocated time slot Delivery men polite and very helpful Beds very well packaged no complaints at all Would certainly recommend your company Very satisfied customer Thank you”

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Posted 1 year ago

Furdeco is rated 4.2 based on 573 reviews