Furdeco Reviews

Name: Furdeco
Rating: 4.18

4.2 Rating 555 Reviews

79 %

of reviewers recommend Furdeco

Company Reviews

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Metrics

4.2

Based on 555 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, arrived at time quoted, delivery men very respectful and polite.”

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Posted 8 months ago

“Excellent delivery service on time and kept informed at all stages as to time of delivery.”

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Posted 8 months ago

“Fantastic service. Regular phone calls updating on time of delivery. Really polite drivers. Brilliant! Thank you”

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Posted 8 months ago

“They did manage to carry box in. With Cotswold delivery they rung before arrival, removed packaging to check product and took away all packaging. Far better service!”

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Posted 8 months ago

“Excellent service, arrived promptly and very efficient and polite delivery.”

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Posted 8 months ago

“Delivery came with the 3hr time slot & the item was placed where I wanted it to be, which was much appreciated. Overall an efficient & polite service received.”

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Posted 8 months ago

“This was delivery was difficult because of the weight and unusual access to the building However, the team of two handled it brilliantly. I had regular updates of delivery time and a phone call 15mins before arrival. The item was put into the postition I asked and it was all done quickly and efficiently. The two man team were great.”

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Posted 8 months ago

“Good communication about the delivery date and delivery made within the 3 hour time slot. Remarkable considering they had travelled from Birmingham to Penzance that day with numerous other deliveries. Staff were polite and helpful. My concern for the staff was that they were driving around Cornwall for 20+ deliveries and then driving back to Birmingham, all in one day and only one of the men did the driving. I felt a lot was asked of them. Well done gents.”

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Posted 8 months ago

“They arrived on time, were very polite. They took away our old mattress ( which was pre paid for) and took the new mattress into the bedroom.”

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Posted 9 months ago

“Excellent, faultless delivery and service throughout!!!”

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Posted 9 months ago

“I paid £45 for delivery (large parcel for two persons and easily could be done by one person)and came damaged. I had to fight with the seller for a return for 2 months just because you damaged the item.”

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Posted 9 months ago

“Retailer informed me that delivery was set for Monday however Furdeco were unable to deliver until the following day and were quite blunt when telling me that they were ‘not in my area’ on Monday. Delivery day was very different. Very polite delivery staff who made sure I was happy with the condition of the product before they left. Also placed it where requested within our house which meant I didn’t have to man handle it to its final location. Very happy with this part of the service”

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Posted 9 months ago

“Delivery on time and polite friendly delivery man.”

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Posted 9 months ago

“kept me informed, on time would use again”

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Posted 9 months ago

“Excellent service, kept informed throughout the service. Very friendly and accomodating staff. Courteous and polite.”

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Posted 9 months ago

“Great service, arrived on time, very helpful people, they assembled my furniture in minutes!”

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Posted 9 months ago

“Good communication and polite considerate delivery personnel.”

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Posted 9 months ago

“Arrived on time, gave mean hours warning, followed all instructions and were very helpful and friendly! Would recommend!”

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Posted 9 months ago

“The customer service I recieved was second to none.The two men that brought my sofa could not have been more willing,more helpfull ormore tidy. a big thank you to them”

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Posted 9 months ago

“Very happy with my delivery. A very helpful and courteous team of workers who also contacted me 30 minute previous to let me know how long they would be. I would highly recommend this company.”

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Posted 9 months ago

Furdeco is rated 4.2 based on 555 reviews