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Furkin Pet Insurance Reviews

4.8 Rating 591 Reviews
98 %
of reviewers recommend Furkin Pet Insurance
Read Furkin Pet Insurance Reviews

About Furkin Pet Insurance:

With Furkin you get comprehensive pet health insurance so both you and your furry family are protected from the unexpected. Financial peace of mind is affordable.

-Complete accident, illness, and emergency coverage
-Exam fees and taxes covered
-No lifetime limits
-Use any licensed vet in Canada or the U.S.

When life throws you a curve, bounce back with some Furkin Pet Insurance! All rolled-up, its comprehensive insurance coverage with a bundle of healthy perks included for you and your pet. Our Customer Care team has over 50 years of combined veterinary and pet care experience. We’re here when you need us.

Visit Website

Phone:

888-453-1088

Email:

care@furkin.com

Location:

309 - 1277 Lynn Valley Rd,
North Vancouver
British Columbia
V7J 0A2

I wasn't really impressed that the policy has waiting periods. My puppy is only 9 weeks old. 'Before your pet is eligible for their first claim, they must meet the waiting period from the policy start date for accidents (48 hours), illnesses (14 days), and cruciate ligament conditions (180 days).' Other that that it's the first time a have pet insurance so not sure how it will go if I need to use it...
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Posted 1 year ago
It’s great and easy
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Posted 1 year ago
Hi Behnam, we’re so happy to have you and your fur baby as part of the #FurkinFamily! Thanks for sharing your experience with us and other pet parents. KINdly Yours, The Furkin Team
Posted 1 year ago
All of my interactions with reps have been pleasant, they have a very quick response time and all of my claims have gone as expected. Just insured a new pet with them.
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Posted 1 year ago
Made it easy to make a decision.
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Posted 1 year ago
Haven't had to use yet ( really hoping we don't ) but it's a big peace of mind knowing that they would be there and provide us with all the hel we need. They made joining easy and great help at customer care
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Posted 1 year ago
The representative was very informative easy to speak to. Researched some other companies and this one seems to work for me.
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Posted 1 year ago
I really loved my chat with Janet - you can easily tell she loves pets and their people! She was very knowledgeable when getting us set up with Furkin!
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Posted 1 year ago
Hi Melissa, we are Furkin thrilled to hear you had an excellent experience with Janet. We will be sure to let Janet know about this review and the kind words. We are all happy to have you and your fur baby as part of the #FurkinFamily. If there is anything you need just give us a shout!
Posted 1 year ago
Good price!
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Posted 1 year ago
Very simple sign up process. Compared every available pet insurance available, and decided on Furkin because of the best coverage with the most reasonable premiums. Hopefully they will introduce a wellness plan in the future, as I found this to be the 1 negative issue when comparing all the available options for pet insurance. I had questions, and the Customer care team was very quick to respond with the answers. I hope I never need to use them for a claim, but the peace of mind it gives me that I don't have to wonder if I can do whatever my pets may need at a crucial time is well worth the cost!
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Posted 1 year ago
I just newly insured my dog with Furkin. I don't have any claim (hopefully never) experience yet. Hopefully, everything goes smoothly.
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Posted 1 year ago
I looked into many of the other Pet Insurance options and found that Furkin was the best suited, with fair rates for my new puppy. I'm hoping to never need it, but if I do, I am hopeful the claims will be just as easy as the enrollment process. 🤞
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Posted 1 year ago
I have only just signed up with Furkin, so I really don't have anything to say about the company or about their insurance. Once I have received my policy and I begin to work with them, I can certainly say more. The sign-up process was all done online and was super easy. If this were to rate the sign-up process alone, I would give a 5. Just don't wish to commit to a 5 for everything when I haven't done anything but sign up!
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Posted 1 year ago
We give 5 Stars for the Furkin Pet Insurance enrollment process because it was very straightforward and fast. Thanks. Darrin & Susie Dawe
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Posted 1 year ago
Hi Darrin, we’re so happy to have you and your fur baby as part of the #FurkinFamily! Thanks for sharing your experience with us and other pet parents. KINdly Yours, The Furkin Team
Posted 1 year ago
The person I spoke with was excellent.
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Posted 1 year ago
When I called to find out how to file a claim when my cat was sick, I was beside myself. The people I spoke with were unbelievably kind and really helped me navigate what needed to be done. Once the claim was in, there were a couple bumps getting all the information to you, but the claim was paid within 10 days of me sending it. I am already recommending this company to people I know who have pets, whether they have insurance or not. I am so pleased that this was a relatively painless process and that when my policy said there was 80% coverage it was actually 80%, not like a % of each item up to a set amount (if that makes sense?) Thank you, Furkin, for delivering on your promise as outlined in my policy.
Furkin Pet Insurance 5 star review on 28th September 2023
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Posted 1 year ago
Great Communication. Quick follow-ups. Professional and reasonable.
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Posted 1 year ago
Both Janet and Jenn were great to work with and very helpful at answering all of my questions!
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Posted 1 year ago
The registration process was straight forward and easy. Read the policy closely and cost and coverage seem excellent. Only concern relative to other providers is what is called "associated conditions" when it comes to pre-existing conditions that won't be covered. Depending how "associated conditions" are interpreted when making a claim, this could prove problematic if interpreted very broadly. Time will tell.
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Posted 1 year ago
Hi Allan, welcome to the Furkin family! Thanks for sharing your concerns about associated conditions and what it might mean for you and your pet. Our Care Team is always happy to jump at any questions a pet owner may have about our Furkin coverage, but we’d love to take a moment here to help clarify. Our goal is to always be transparent so that members have the best experience possible with their Furkin Pet Insurance Policy throughout their lifetime with us 💜 We, like most other pet insurance providers, do not cover associated conditions, and we aim to give examples to pet parents on how pre-existing conditions impact coverage. Associated conditions, in short, are any medical condition or complication arising from another primary condition. For example, a pet parent may know their dog has allergies as a pre-existing condition due to a prior vet visit with an infected paw from chewing, but not realize that allergies can have other symptoms such as ear infections which are almost always caused by allergies. If allergies were a pre-existing (and therefore ineligible) condition, a future ear infection may therefore also be ineligible. In some cases, the exam notes from your veterinarian will help discern the relation. We hope this helps clarify associated conditions, but if you ever have any questions about whether or not a claim will be eligible for your pet, please email or give our Care Team a call.
Posted 1 year ago
very good customer services
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Posted 1 year ago
We are expecting our new pup this weekend. Furkin made obtaining pet insurance quick and easy. Thanks for your help!!
Furkin Pet Insurance 5 star review on 26th September 2023
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Posted 1 year ago
Furkin Pet Insurance is rated 4.8 based on 591 reviews