Furkin Pet Insurance Reviews

Name: Furkin Pet Insurance
Address: 309 - 1277 Lynn Valley Rd, North Vancouver, British Columbia
Rating: 4.80

4.8 Rating 596 Reviews

98 %

of reviewers recommend Furkin Pet Insurance

Company Reviews

Info

About Furkin Pet Insurance:

When life throws you a curveball, bounce back with some Furkin Pet Insurance! With Furkin, you get value-packed pet insurance so both you and your furry family are protected from the unexpected.

⭐ Complete accident, illness, and emergency coverage
⭐ Sick visit exam fees and applicable taxes covered
⭐ $20,000 in annual protection
⭐ Use any licensed vet in Canada or the U.S.

All rolled-up, it’s comprehensive insurance coverage with a bundle of healthy perks included for you and your pet. With over 50 years of combined veterinary and pet care experience, our team is here to help when you need us most.

Visit Website

Phone:

888-453-1088

Email:

care@furkin.com

Location:

309 - 1277 Lynn Valley Rd,
North Vancouver
British Columbia
V7J 0A2

Furkin Pet Insurance 5 star review on 19th December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great Communication. Quick follow-ups. Professional and reasonable.”

Helpful Report

Posted 1 year ago

“Both Janet and Jenn were great to work with and very helpful at answering all of my questions!”

Helpful Report

Posted 1 year ago

“The registration process was straight forward and easy. Read the policy closely and cost and coverage seem excellent. Only concern relative to other providers is what is called "associated conditions" when it comes to pre-existing conditions that won't be covered. Depending how "associated conditions" are interpreted when making a claim, this could prove problematic if interpreted very broadly. Time will tell.”

Helpful Report

Posted 1 year ago

Hi Allan, welcome to the Furkin family! Thanks for sharing your concerns about associated conditions and what it might mean for you and your pet. Our Care Team is always happy to jump at any questions a pet owner may have about our Furkin coverage, but we’d love to take a moment here to help clarify. Our goal is to always be transparent so that members have the best experience possible with their Furkin Pet Insurance Policy throughout their lifetime with us 💜 We, like most other pet insurance providers, do not cover associated conditions, and we aim to give examples to pet parents on how pre-existing conditions impact coverage. Associated conditions, in short, are any medical condition or complication arising from another primary condition. For example, a pet parent may know their dog has allergies as a pre-existing condition due to a prior vet visit with an infected paw from chewing, but not realize that allergies can have other symptoms such as ear infections which are almost always caused by allergies. If allergies were a pre-existing (and therefore ineligible) condition, a future ear infection may therefore also be ineligible. In some cases, the exam notes from your veterinarian will help discern the relation. We hope this helps clarify associated conditions, but if you ever have any questions about whether or not a claim will be eligible for your pet, please email or give our Care Team a call.

Posted 1 year ago

“very good customer services”

Helpful Report

Posted 1 year ago

“We are expecting our new pup this weekend. Furkin made obtaining pet insurance quick and easy. Thanks for your help!!”

Helpful Report

Posted 1 year ago

“Enrolment was quick and easy. Best pricing as well!”

Helpful Report

Posted 1 year ago

“The staff is always helpful. During the good times and especially the rough times”

Helpful Report

Posted 1 year ago

“It was great and fast on how much people in your office helped me. With 5 cats I knew that I needed Pet Insurance. Thank-you once again.”

Helpful Report

Posted 1 year ago

Hi Bill, we’re so happy to hear you had a great Furkin experience with our Furkin Team! We're so glad you and your five cats joined the #FurkinFamily. If there is anything at all you need just give us a shout! KINdly Yours, The Furkin Team

Posted 1 year ago

“Enrollment for Furkin Pet Insurance was not hard at all. I did talk to a Customer Service Rep prior to enrolling, and she was extremely helpful in giving me all the information I needed to make an informed decision. Hopefully, if I ever have to make a claim, it will be as straightforward!”

Helpful Report

Posted 1 year ago

“It was so easy to navigate! Comparatively, the prices are great and believe me, I researched many.”

Helpful Report

Posted 1 year ago

“I called Furkin a couple of times and the two people who helped me were great, very friendly and cleared my questions. One of those times was actually to review the price charged. I subscribed online and when I checked the price, I was charged more than I thought I should. So I called you right after getting the insurance and the person I spoke to, confirmed there were some error and I was actually charged more than the current quote, so she canceled my insurance and created a new one to me, which is now with the accurate price.”

Helpful Report

Posted 1 year ago

“Really appreciated the quick response for your services when our little furbaby Cody had problems last week . Great Insurance to deal with. TYVM FURKIN”

Helpful Report

Posted 1 year ago

Hi Laura, thanks so much for your positive feedback. We hope Cody Lee is feeling better! If there is anything else you need just give us a shout! KINdly Yours, The Furkin Team

Posted 1 year ago

“I had trouble on the website filling out my information. Called for help the person who helped me was very helpful.”

Helpful Report

Posted 1 year ago

“Easy to enroll and no enrollment fee!”

Helpful Report

Posted 1 year ago

“If the insurance is what is says I will be very happy clerk was very polite and knowledgeable”

Helpful Report

Posted 1 year ago

“even though I have not used it I find I'm am dealing with knowledgeable who care about their clients”

Helpful Report

Posted 1 year ago

Hi Lori, we’re so happy to hear you had a great Furkin experience with our Furkin Team! We love having you and your fur baby as part of the #FurkinFamily. Give your fur baby a smooch from us! KINdly Yours, The Furkin Team

Posted 1 year ago

“It was incredibly easy to sign up for Furkin insurance for our new puppy, Darcy, and the monthly premiums are quite reasonable. Hopefully, they will stay that way for the foreseeable future. Thankfully, no claims at this point, so I cannot comment on that aspect of the company.”

Helpful Report

Posted 1 year ago

“I was able to see almost everything I needed to know in the quote and sample plan online. Janet answered all of my questions in a friendly and knowledgeable manner. The coverage is better than the multiple options I considered.”

Helpful Report

Posted 1 year ago

“Brandy was super helpful. Answered all my questions”

Helpful Report

Posted 1 year ago

“Generally, it is a good service. However, I submitted multiple claims, and only got numbers to refer to them in emails. It would be easier if even amounts were included in the emails”

Helpful Report

Posted 1 year ago

Hi Christine, thanks so much for your feedback. We strive to provide excellent customer service to our Furkin members! I’m hoping to get clarification on your comment so we can improve the claims process moving forward. Could you email us at info@furkin.com to let us know what you mean by “only got numbers to refer to them in emails”?

Posted 1 year ago

Furkin Pet Insurance is rated 4.8 based on 596 reviews