Furn On Reviews

Name: Furn On
Rating: 4.26

4.3 Rating 119 Reviews

82 %

of reviewers recommend Furn On

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Phone:

01207 505311

Email:

customer.services@furn-on.com

Location:

Unit 17D, Consett United Kingdom
DH8 6SY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t rate this company high enough. We were kept updated throughout the process and received exceptional customer service, will definitely recommend.”

Helpful Report

Posted 5 years ago

Joyce Firstly thank you for choosing Furn-On for your recent purchase of the Corona 1 Door 2 Drawer Glass Display Unit. This is an excellent choice, a very popular range. At Furn-On our customers are in the heart of everything we do so the service we provide is very important. Its great to hear that you found this exceptional and this will certainly pass on to our team who do work hard to provide this. I hope we can help you again in the very near future and thank you again. Furn-On Customer Services

Posted 5 years ago

“Good experience and product quality overall, although the assemblage instructions could be clearer.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your message I’m sorry that the instructions weren’t clear, we will feed this back to our manufacturer of the Logan Dining Chairs. We hope you enjoy your new dining chairs. Regards Furn-On Customer Services

Posted 5 years ago

“Very good service thank you”

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Posted 5 years ago

Hi Debra, Thank you for your feedback, it is much appreciated. Furn-On Customer Services

Posted 5 years ago

“Product good condition. Put together with no problems. Happy with chest of drawers.”

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Posted 5 years ago

“Very happy with whole progress from purchasing to delivery. Would definitely use again.”

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Posted 5 years ago

Hi Helen, Thank you for your feedback. It’s great to hear that you are happy with the service you have received as we do aim to provide the perfect customer journey. I hope we can help again in the very near future Furn-On Customer Services

Posted 5 years ago

“Oporto coffee table delivered earlier than promised. Quality of the product exceeded expectations. Cannot fault the service, delivery and value.”

Helpful Report

Posted 5 years ago

Hi, Thank you for your comments. We work hard to ensure our delivery service can be relied upon and is something we regularly review taking in all feedback from our customers. It’s great to hear that the furniture exceeded your expectations and I hope we can help you again in the very near future Furn-On Customer Services

Posted 5 years ago

“I was a little sceptical using Furn On to purchase an item of furniture as I'd never heard of them. I came across their website whilst search for a bed frame having seen similar in bricks and mortar stores which were crazy expensive. We saved significant amount of money from purchasing from Furn On and the item is as we've seen in other shops for much more money. Once ordered delivery was next day and FREE. Item arrived during the time span that was allocated - and arrived safely, undamaged and ready for assembly. Can't fault Furn On.”

Helpful Report

Posted 5 years ago

Hi Aaron, Thank you for taking time to provide us with your feedback. Yes we offer free delivery on all items delivered to mainland UK and a lot of our items are available on a next day service something we are proud to offer and always trying to expand upon. We have been helping customers for 14 years but understand reluctance with the ever growing worldwide web. With that said we do try to offer competitive prices and pride ourselves on providing quality products at affordable prices. I hope we can help you again in the very near future. Furn-On Customer Services

Posted 5 years ago

“Very good packing and delivery when said it would come.”

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Posted 5 years ago

“goods arrived very prompt but packaging i found very poor damaged at both ends slight damage to goods in side but are not parts that are on show i ordered the coffee table last week from an other company and packaging was much better than this at the moment we are assembling the goods all ok at the moment regards angela bennett”

Helpful Report

Posted 5 years ago

Angela, Thank you for your feedback. We take all feedback on board as this helps to improve our products and services and would have helped further had you contacted us to discuss any damage to an item. I hope you enjoy your Entertainment Unit and if you feel we can assist further then please contact us. Thank you again Furn-On Customer Services

Posted 5 years ago

“Very efficient”

Helpful Report

Posted 5 years ago

“Excellent service delivered in given time slot by friendly driver and the future is very good value for money I m going to buy another piece would definitely recommend”

Helpful Report

Posted 5 years ago

Thank you Linda for taking time to provide us with your feedback. It’s great to hear that your Atlantis Clarus Grey Console Table was delivered in a timely manner, they are a stunning piece and if we can help you again then please let us know. Furn-On Customer Services

Posted 5 years ago

“Very impressed well made good.servise quality”

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Posted 5 years ago

“Extremely quick delivery - excellent product”

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Posted 5 years ago

“Excellent service, good quality furniture”

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Posted 5 years ago

“What a lovely firm doing just what it says. Quality of table was brilliant and value for money and was kept in the loop at all times for deliver. Well done!”

Helpful Report

Posted 5 years ago

Paula Thank you for choosing Furn-On. We do put our customers at the heart of everything we do and feel good communication is vital. The Atlantis Clarus Range is very popular and we find great feedback on the Console Tables. It’s great to hear you are happy with your item and the service, we hope we can help you again in the near future. Furn-On Customer Services

Posted 5 years ago

“Good prices quick delivery arrived within the hr time slot i was given. Would buy from them again good service all around thanks”

Helpful Report

Posted 5 years ago

Hi Jillian, Firstly thank you for choosing Furn-On to make your furniture purchase, I’m glad we could be of assistance. It’s great to hear that you found our service good as we aim to achieve an effective and efficient service. I hope we can help you again very soon. Furn-On Customer Services

Posted 5 years ago

“Brilliant service - can’t fault anything”

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Posted 5 years ago

“Fantastic service, great side table I bought, arrived exactly when I wanted good value for money”

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Posted 5 years ago

“excellent service very helpful when spoke to help line will buy again thank you. n clarke”

Helpful Report

Posted 5 years ago

“This is the second time we have used Furn On, such a great company to deal with. Online ordering is really easy, I made a mistake with my delivery date whilst placing an order online, phoned them the next day & they changed it to a week earlier. Superb customer service & quality furniture at very reasonable prices. Would definitely recommend!”

Helpful Report

Posted 5 years ago

Hi Debbie, Thank you for choosing to use Furn-On once again for your furniture purchases. We do try to deliver on the service we advertise and it’s great to hear we have achieved this on more than one occasion for you. I hope you are enjoying your new chest of drawers and if we can be of any assistance again then please let us know. Furn-On Customer Services

Posted 5 years ago

Furn On is rated 4.3 based on 119 reviews