Furn On Reviews

Name: Furn On
Rating: 4.26

4.3 Rating 119 Reviews

82 %

of reviewers recommend Furn On

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Phone:

01207 505311

Email:

customer.services@furn-on.com

Location:

Unit 17D, Consett United Kingdom
DH8 6SY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service they couldn’t be more helpful and willing to oblige Very prompt and efficient service”

Helpful Report

Posted 4 years ago

Norma, Thank you for taking time to provide us with your feedback. We feel customer service is a very big factor and it’s great to hear you received a great service. It was a pleasure to help you with your purchase of the very popular and stunning Hanover half Moon Dining set. I hope we can assist again in the very near future Furn-On Customer Services

Posted 4 years ago

“Excellent service, highly recommend Furn On, great product.”

Helpful Report

Posted 4 years ago

Jan, Thank you for taking time to provide us with your feedback. Here at Furn-On we pride ourselves on our customer Service so it’s great to here you found the service you received excellent. I hope we can help you again soon. Furn-On Customer Services

Posted 4 years ago

“Easy to deal with and reliable. Would definitely buy from them again.”

Helpful Report

Posted 4 years ago

Hi, Thanks for your feedback, it is appreciated. Furn-On Customer Services

Posted 4 years ago

“Excellent service, kept informed all the way from order to delivery. Great quality of goods and so very easy to put together resulting in exactly what was required. Wouldn’t hesitate in using this company again.”

Helpful Report

Posted 4 years ago

Rita Firstly, thank you for choosing Furn-On for your recent furniture purchase. The Cleo Nest of Tables is quickly becoming a top seller and great to hear that you are satisfied with the quality and the assembly. I hope we can help you again very soon. Furn-On Customer Services

Posted 4 years ago

“the cabinet was well packed although very heavy . but good quality and instructions were very helpful. great delivery service.”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking time to provide us with your feedback following your recent purchase of your Sideboard. It's great to hear the instructions were easy to follow and that you found the quality to be of a high standard. We look forward to helping you again soon. Furn-On Customer Services

Posted 4 years ago

“Fantastic quality at amazing prices. Delivery swift and I will be shopping with them again. 👍”

Helpful Report

Posted 4 years ago

Ken, Thank you for taking time to provide us with your feedback. The Malvern Walnut range is a good quality item and as it is on special offer, has exceptional value for money. I hope we can help you again very soon. Furn-On Customer Services

Posted 4 years ago

“This is my second purchase from Furn On and I couldn't be happier with the product or the service. I would not hesitate to use again in the future.”

Helpful Report

Posted 4 years ago

Hi, Thank you for choosing us once again for your recent furniture purchase. It’s great to hear once again we were able to assist you efficiently. We do try to provide quality products at great prices with our customers at the heart of everything we do. I hope we can continue to help you in the near future. Furn-On Customer Services

Posted 4 years ago

“Polite and friendly on the telephone but incorrect product information provided. I had to chase and received the item 5 weeks after ordering.”

Helpful Report

Posted 4 years ago

Thank you for providing us with your feedback Marc. We understand that communication is key and we do try and provide as much reliable information to our customers as we can. Due to the Christmas deliveries things can change and again try to pass this information on as soon as possible to our customers. I can see that you had initially been showing your item for delivery before Christmas however within a couple of days we were made aware this was not possible as the vehicle transporting your order was full and we were unable to get this to our warehouse before Christmas. We immediately contacted you to offer an update on this although we understand that this is disappointing. Reliable delivery lead times are something that we will constantly work on to both reduce the lead time and also ensure this information is accurate. I hope we can help again in the near future Furn-On Customer Services

Posted 4 years ago

“Really pleased with the quality and colour of the unit, it is very good value for the price”

Helpful Report

Posted 4 years ago

Thank you for taking time to provide us with your feedback. Here at Furn-On we try to provide high quality products but with great prices, so it’s great to hear you are in agreement with us. Enjoy your TV Unit and I hope we can help you again soon. Furn-On Customer Services

Posted 4 years ago

“Ordered steel drawer handles received black.”

Helpful Report

Posted 4 years ago

Hi Francis, Thanks for sharing your feedback. I apologise that the wrong handles were supplied. I can see that following your review we called and booked delivery of the correct handles for you so you should have exactly what you'd ordered in the first instance. If we can do anything further to help in future, just get in touch. Thanks Furn-On Customer Services

Posted 4 years ago

“We found exactly the piece of furniture that we were looking for at a great price and free delivery. Great communication about delivery arrangements too”

Helpful Report

Posted 4 years ago

Hi, Thank you for taking the time to provide us with your feedback. Here at Furn-On we believe communication is key so it’s great to hear this was effective on your order. The Alto Glass Grey Console Table is a great choice indeed and I hope we can help you again soon. Furn-On Customer Services

Posted 4 years ago

“excellent product, service and delivery”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback, it is really appreciated. Furn-On Customer Services

Posted 4 years ago

“Very good service and excellent quality would def buy again”

Helpful Report

Posted 4 years ago

Hi Thank you for sharing your experience, it is really appreciated. Furn-On Customer Services

Posted 4 years ago

“Good service. Excellent product.”

Helpful Report

Posted 4 years ago

Hi, Thanks for your feedback, it is appreciated. Furn-On Customer Services

Posted 4 years ago

“Very speedy service. Furniture is excellent and delivered the next day! All good, thankyou!”

Helpful Report

Posted 4 years ago

Thank you Gordon for your feedback. Overnight delivery is something we have worked hard to offer on most items so it’s great to hear your item is one of the many we can have on a next day service,. The Tiva range is very popular so its great to hear you are enjoying your Corner unit. I hope we can help you again very soon. Furn-On Customer Services

Posted 4 years ago

“Quick and easy to order. Was made easier by being able to select a delivery day. Delivered on time and good quality furniture”

Helpful Report

Posted 4 years ago

Sarah, Firstly thank you for choosing Furn-On for your recent furniture order and I am glad we were able to help you. Feedback from our customers is very important as this allows us to improve our service so it's appreciated. Both efficient and effective delivery options are something that our customers seem to appreciate so we've worked hard to improve this. I hope we can help again soon. Furn-On Customer Services

Posted 4 years ago

“Excellent service and fantastic furniture”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback, it is much appreciated. Furn-On Customer Services

Posted 4 years ago

“We were very pleased with the tv table and the service Thankyou”

Helpful Report

Posted 4 years ago

“Chair looks good, delivery came on time”

Helpful Report

Posted 4 years ago

Hi, Thank you for your feedback, it is appreciated. Furn-On Customer Services

Posted 4 years ago

“The table was as expected but the assembly was slightly tricky with the angled screws. It looks and is a useful piece of furniture. Thank you”

Helpful Report

Posted 4 years ago

Hi Judith, Thank you for providing us with your feedback. It’s great to hear you are enjoying your new lamp table. I hope we can help you again in the near future. Furn-On Customer Services

Posted 4 years ago

Furn On is rated 4.3 based on 119 reviews