“My dad ordered sofa bed, we realized it roken when we unpacked it. We didnt even start to assemble it. We gave them a call to complain about broken sofa straight away after unpacking, after all they blame us, dont even want to listen what we say to them!!!
Horrible customer service, waste of money!”
“Terrible customer service
Terrible customer service. People liying to you. I ordered bathroom furniture and sofa. Lady on confirmation call told me it will be delivered end of January. End of January I have been emailing them when it will be delivered. No responds at all after 2 weeks i called them they told me i need to wait another 3weeks for the bathroom furniture ti be done. I have been told they cant send the sofa and after the bathroom. I said i want to cancel the bathroom furniture and gey only the sofa. Suddenly it could be delivered seperatly. But i still wanted to cancel bathroom furniture as on their website is statef i can cancel order before is delivered. They have been so rude they i cant cancel order and in the end they told me they will not deliver anything for me and canceled whole my order.Not recomend at all very rude and unprofesional.”
“I ordered dinning table and chairs, I was good because it had advertised dimensions that I exactly wanted and I was able to choose colors and materials. But, when it arrived it was 20cm longer table from what I wanted, when I tried to call all different numbers noone answered. I sent an email explaining my problem and they just said this is dimension that we do and that is it . I said but on your website you have different dimensions, and they they just told me - website is wrong then and you can return it but you will have to pay another delivery for that.On top of that, I placed review on their FB page and they removed it and blocked me!!! I paid over £450 for something that is now big in my living room and will never be able to sell it for that price anymore. Never order from them!!!”
“Products from this seller are incomplete, and they do not wish to take ownership of missing screws. If there is anything wrong with your product, don't expect them to rectify it without a fight. They also incur hidden postage if ordering online, which they threaten for you to pay because you've 'committed' however you cannot pay at checkout because they add on the charges. I was an ebay customer.”
