Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality table, delivery to the highlands in a week First class! For Us”

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Posted 4 years ago

“Quick & efficient service. Ordered & delivered in less than a week. & competitive price. Definitely would recommend & use company again.”

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Posted 4 years ago

“Furniture was riddled with wood worm”

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Posted 4 years ago

“Great service. Arrived on time. Was slightly fiddly to put together and took a number of hours but looks stunning when finished. Quality piece of furniture at a very reasonable price. Glad I bought it.”

Furniture 123 4 star review on 9th September 2020

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Posted 4 years ago

“Really lovely ottoman and a very good price”

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Posted 4 years ago

“We were very happy with our product, when it arrived, it was packed really well and suits what we needed it for.”

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Posted 4 years ago

“Great Service ,suprised at the quality for what was a great price. Would have been five stars but we paid for next day delivery and it took two days.”

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Posted 4 years ago

“Great price, great quality and quick delivery - love it!”

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Posted 4 years ago

“Fantastic company, fast delivery, 2 days, excellent value for money, top quality products.”

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Posted 4 years ago

“Wasn’t sure about buying a sofa on line, but so far, I couldn’t be happier - beautiful fabric, love the style, really comfortable and a complete bargain! Delivery was much quicker than had been estimated, and very efficient on the day. Only issue was I didn’t get much notice it was coming.”

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Posted 4 years ago

“Bought bed and arrived next day. Well packed no problems at all”

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Posted 4 years ago

“Next day delivery. Well packed no problems at all. Highly recommended!!!”

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Posted 4 years ago

“My chest of drawers,lived up to expectations,easy to assemble and very sturdy. I am happy with it,even though I ordered the wrong size because it looked bigger online.”

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Posted 4 years ago

“Customer service was helpful and efficient. The TV unit I purchased was easily put together and looks fabulous. Price was okay perhaps a little more expensive than some other sites but I am very happy with my purchase”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Excellent professional service and quality item”

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Posted 4 years ago

“If I could give 0 stars I would. I bought what was supposed to be a “solid wood” wardrobe however what arrived was cheap MDF covered in damage. I have tried to contact customer services on numerous occasions and no one has gotten back to me. Poor company - do not purchase from them!”

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Posted 4 years ago

“Like the product very much. Problems with delivery being postponed several times but customer service responded quickly. Price very reasonable.”

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Posted 4 years ago

“Absolutely faultless! Good communication, very helpful & friendly delivery man. Quick delivery. Very pleased with my purchases. Would definitely use again.”

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Posted 4 years ago

“Delighted with my tables but very disappointed that I was charged £50 for delivery to a 'rural' area when I live in the middle of the 3rd largest city in Scotland. Would definitely put me off ordering from this company again.”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews