Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality bed, but very very difficult to put together”

Helpful Report

Posted 3 years ago

“Very pleased with the quality of the bed.”

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Posted 3 years ago

“Bought this in October and very pleased with the price £179. Easy enough to assemble but some additional stickers would have helped to ensure the build was more straightforward. Looks good when built though and pretty solid.”

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Posted 3 years ago

“Excellent service. Ordered over the phone with Gail, very helpful. Delivered within the timescale. Very pleased with new bed.”

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Posted 3 years ago

“I love my new table. The whole process from ordering to delivery was fantastic. Will definately buy from this company again.”

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Posted 3 years ago

“Bed is amazing. Fantastic service. Definitely reccomend.”

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Posted 3 years ago

“Excellent service, would definitely recommend. Very satisfied with the quality of the bedroom furniture purchased.”

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Posted 3 years ago

“the grey velvet dining chairs I have received are absolutely gorgeous, very comfortable , very well made and superior finish, fast delivery I am delighted with the quality and price, highly recommended”

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Posted 3 years ago

“Much needed dining room chairs ready for Christmas amazing”

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Posted 3 years ago

“Excellent service easy to use web site.”

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Posted 3 years ago

“Brilliant. Detected I have ordered twice by mistake due to technical error. Alerted me and cancelled the second order. Kept me updated with the delivery date and time which was kept to. Consul table is of high quality and fits perfectly for what it was intended. Well packaged and easy to assemble.Highly recommended. Would definitely use them again.”

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Posted 3 years ago

“Happy with this product, it is sturdy and looks great. Reasonable price. Instruction booklet could have been clearer. Communication was excellent. Delivery was spot on. Recommend this company/ product.”

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Posted 3 years ago

“Great value mirror, delivered quickly. Would recommend”

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Posted 3 years ago

“Excellent value for money, swift service and well made table. Delighted with my new purchase!”

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Posted 3 years ago

“Great customer service, happy to help when we wanted to change the order and delivered on time. What’s not to like about that type of service!”

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Posted 3 years ago

“Delivery took 4 weeks longer than expected due to stock delays it was worth the wait. We absolutely love the bed and so does my little girl. The quality is beautiful and the colour was a perfect match for her room.”

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Posted 3 years ago

“Next day delivery excellent,every thing was straight forward,rang to say within 30mins how long they would be to get here.Delivery men friendly,I can’t fault the service at all. The furniture is brilliant.Only thing is I wanted the wardrobe as well, but it was sold out. SharonSherwood.”

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Posted 3 years ago

“Easy to order, fast delivery and so far items are exactly what we ordered and we like them”

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Posted 3 years ago

“Lovely dining chairs and bench! Super quick delivery!”

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Posted 3 years ago

“Great Kids Bed”

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Posted 3 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews