Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An extremely good service from ordering to courteous and friendly delivery. Worthy of five stars”

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Posted 4 years ago

“I absolutely love my new bed. Great quality and value for money. Easy to put together too.”

Furniture 123 5 star review on 18th August 2020

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Posted 4 years ago

“Easy ordering and regularly updated. Arrived a day late but helpful couriers. Item as described and great price.”

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Posted 4 years ago

“Great product, lovely quality. The only let down was it arrived a day later than I was informed of, so I wasted a day staying in and wasn’t told.”

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Posted 4 years ago

“Very happy with the delivery and service. Love the product great quality and look fabulous thank you I will buy again in the future 😁”

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Posted 4 years ago

“I needed a particular size of toilet seat 7 was able to obtain it from 123. It was a good a price & was delivered quickly, which was handy as our old plastic one was broken.”

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Posted 4 years ago

“Brilliant service received! And very please with the bed looks awesome in my daughters room and she loves it!”

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Posted 4 years ago

“Ideal wee table perfect for a small kitchen. Looks amazing and easy to put together”

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Posted 4 years ago

“Easy to assemble. Love the colour!”

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Posted 4 years ago

“Delivery was good, the guys brought it in where I wanted it be. Assambling the bunk bed was a bit tricky, there are lot of different screws and can be easily mixed up. You do need two people to assemble it. Also make sure not to over tighten the screws because it will pull the chipboard and make a crack. The kids are really happy with the bunk bed and its really spacious bed for them.”

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Posted 4 years ago

“Good communication, quick delivery and easy to put together.”

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Posted 4 years ago

“Delivered on time. Easy to use. Product was good quality and as described.”

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Posted 4 years ago

“Fast, no nonsense service. Fantastic!”

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Posted 4 years ago

“I ordered a lovely double bed no issues with it at all, the instructions could do to be a little easier but you find that the same from wherever you buy”

Furniture 123 4 star review on 18th August 2020

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Posted 4 years ago

“Great bunk bed, kids love it and it looks fab. Delivered on time with no damage, took a while to build but this was due to the size of the bed and was a fun challenge anyway. Overall superb value for money, would recommend.”

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Posted 4 years ago

“Prompt delivery, easy to put together & great quality for the price. Would buy from this company again”

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Posted 4 years ago

“Sofa delivered as stated and it is better quality than I expected for the price. Just what I wanted!”

Furniture 123 5 star review on 17th August 2020

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Posted 4 years ago

“Lovely piece of furniture happy , just waiting on another piece, hopefully this will be lovely to”

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Posted 4 years ago

“Excellent all round. Easy to order, arrived within 2 days, easy to assemble (and I'm a 60 year old woman and managed it, no problems!) It's both stylish and functional and I'm very pleased.”

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Posted 4 years ago

“Ordered Sunday and delivered Monday put together really easy with great instructions Thanks”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews