Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with my furniture no problems,however delivery men are rude”

Helpful Report

Posted 4 years ago

“Great service I’ve ordered from Furniture 123 before and was excellent the first time too. Quick delivery and the item I ordered is lovely, such good quality.”

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Posted 4 years ago

“Good product, easy to make, and the delivery people even offered to carry it upstairs.”

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Posted 4 years ago

“From order to delivery a very efficient, professional and well informed operation in place. Very pleased with the service I received😊”

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Posted 4 years ago

“Excellent from ordering to the delivery. Kept informed all the way. We bought dining suite, came packaged very well and just looking quickly in boxes (as we cannot unpack yet), excellent quality. We will defo be using them again and can only recommend the company”

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Posted 4 years ago

“Delivery on time. Ordered table and chairs with bench in a black gloss finish. Great product would highly recommend.”

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Posted 4 years ago

“Absolutely great service and delivery. TV unit is amazing and really pleased with it. Will defo order again from furniture 123”

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Posted 4 years ago

“Very happy with the bed, it came on time and was fairly easy to assemble. The colour is slightly lighter than we thought but we do like the colour. The storage underneath is very generous, we’re glad we went with the ottoman!”

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Posted 4 years ago

“Speedy delivery and great product. Couldn't ask for more really.”

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Posted 4 years ago

“Super value for money. Sturdy and stylish. Easy to assemble and thoroughly satisfied”

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Posted 4 years ago

“Love my bed itself but wasn’t told that I’d have to bring the whole bed into my flat on the first floor myself! Delivery driver was useless. He was even wearing flip flops. I have a 4 month old and had to get a double sleigh bed to the first floor alone!”

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Posted 4 years ago

“Great Service, quick delivery and helpful customer service. My daughter loves her bed, will definitely recommend and use again. Thankyou.”

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Posted 4 years ago

“Not to big or to small just the right size.”

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Posted 4 years ago

“Great service from start to finish, fast and efficient delivery and very friendly delivery person. Love the two pieces of furniture they look great and Will definitely order from them again.”

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Posted 4 years ago

“Teal velvet chair delivered on time, well packaged and as described.”

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Posted 4 years ago

“Quick delivery, website user friendly & all items are as advertised. Love all my furniture that I have purchased & have numerous compliments about them.”

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Posted 4 years ago

“Amazing service from start to finish! I ordered a bed on Thursday and it arrived on Friday. Our new bed is absolutely gorgeous, just what I've been looking for - and believe me, I have looked and looked! Would definitely recommend!”

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Posted 4 years ago

“Excellent service from ordering g to delivery The bed we ordered is lovely and took 3 hours to put together which wasn’t bad to say there were quite a few pieces Thanks again”

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Posted 4 years ago

“Very well packaged and no damage. TV unit looks fantastic. Delivery was on time and driver very friendly and helpful.”

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Posted 4 years ago

“Delivery lads were first class, phoned beforehand to let me know they were on the way. Love the bed we ordered, great quality and value, and more importantly sleeping has been greatly improved. Highly recommended!”

Helpful Report

Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews