Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality piece of furniture.Instruction are clear and straight forward to assemble.”

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Posted 4 years ago

“Excellent quality, great order process and outstanding delivery”

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Posted 4 years ago

“Everything went very smoothly from ordering to delivery. Satisfied customer”

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Posted 4 years ago

“Great price and really fast delivery. Delivery chap was very polite and did a fab job bringing in our huge bed (in 3 boxes) all on his own! Would highly recommend to anyone.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Super fast delivery, great communication.”

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Posted 4 years ago

“customer service was amazing really helpful, delivery was next day kept me informed the whole time only ting was they had to leave mysofa in hall as we are in lock down but understandable very apologetic would recommend this firm and I will be going back 😀 👍 👌 😊”

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Posted 4 years ago

“Good quality product. Delivered respectfully by friendly helpful crew. Very pleased with my chair.”

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Posted 4 years ago

“Delivery on schedule, really great product, and I was notified at every step about the delivery. First class, highest recommendations, thank you”

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Posted 4 years ago

“Excellent service and product, a pleasure doing business with Furniture 123”

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Posted 4 years ago

“Delivery 📦 on time, very well packaged, l am very pleased with nest of tables, they look even better than the photos on website”

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Posted 4 years ago

“Brilliant quality and delivery service, thanks”

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Posted 4 years ago

“Furniture good quality and kept up-to-date regarding delivery”

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Posted 4 years ago

“Good price for a quality product, easy assembly instructions and solid piece furniture. Looks better than description pictures. Arrived on time, great service”

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Posted 4 years ago

“Delighted with my new comfy sofa. Lovely velvet. Delivery guys prompt and very polite.”

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Posted 4 years ago

“Ordering was quick and easy and delivery was spot on time , and driver was most pleasant and helpful and helped me up the stairs with sofa seat . So its a 5 out of 5 from me”

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Posted 4 years ago

“A good product and reasonably priced. My only issue was the additional charge for delivery that is not mentioned until the end. Was also charged for a 2 man delivery, it was then delivered by 1 man who struggled due to size and weight of a complete bunk bed. Delivery driver wad polite and finally did the job, but it was not fair in him or us when we had paid for a 2 man delivery. Delivered at the agreed time and on my preferred date, so generally happy and would use again...”

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Posted 4 years ago

“Very easy ordering, quick delivery, package was received undamaged and bench table and benches were great quality. Not assembled yet as have to transport it to our holiday home.”

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Posted 4 years ago

“Not received my order yet”

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Posted 4 years ago

“Good solid piece of furniture.ottoman.”

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews