Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,860 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love, love, love these chairs. They look so expensive and are really solid and good quality. The chairs have completely transformed my dining room and the legs match really well to my existing oak dining table.”

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Posted 4 years ago

“Beautiful bed, very pleased with quality, excellent value for money. Would very much recommend.”

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Posted 4 years ago

“Ottoman was exactly as described - great quality and delivered as promised - delighted”

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Posted 4 years ago

“Love my ottoman! Great quality, super fast delivery. I put the wrong billing address but they called me and was all quickly sorted. Cannot recommend enough”

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Posted 4 years ago

“Quick delivery, and it arrived at the time at date scheduled. The product was just as described and the build instructions were detailed and easy to follow. I was happy with the product and the service.”

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Posted 4 years ago

“Used furniture 123 twice now and on both occasions I have been very happy with both the quality and the service.”

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Posted 4 years ago

“I ordered an ottoman and it came on time. Amazing quality and beautiful colour! Looks amazing in my living room”

Furniture 123 5 star review on 17th November 2020

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Posted 4 years ago

“Delivered earlier than expected. Lovely snuggler chair and footstool. Very pleased.”

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Posted 4 years ago

“Delivered on time .Exactly what we ordered.Good Job well done. Delivery team polite and very helpfull”

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Posted 4 years ago

“Very quick delivery and good communication. The sofa was slightly lighter than it looked in the images, but looked good anyway!”

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Posted 4 years ago

“Told the day before that my item of a table and chairs due for delivery tomorrow 18th Bov will not be arriving until 18th Jan. Thanks for ruining my christmas with the kids. Back to trays on our laps”

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Posted 4 years ago

“Very quick delivery, good product at a very good price”

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Posted 4 years ago

“The quality and price of my purchase is extremely good. Also it arrived in good time and was well packed”

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Posted 4 years ago

“Great delivery service fantastic product although the drawer system needs addressing overall love it”

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Posted 4 years ago

“Excellent product looks as it does on site. Lovely delivery drivers very helpful”

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Posted 4 years ago

“I have to say, this is a fab site to buy from, 180cm white gloss tv unit, turned up on time, nothing missing or damaged, looks lovely and took my 65-inch tv with room to spare. If you are looking on the site, then hesitate no more, you will not be disappointed”

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Posted 4 years ago

“Very happy with the bed. Putting together was a tiny bit tricky with one of the drawings a bit unclear with which way round to attach the mechanism but went on to YouTube and soon found out. Otherwise the rest of the instructions were clear. Comfortable and looks lovely. Arrived sooner than first date given and kept informed when it would arrive. 😄”

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Posted 4 years ago

“Fast and friendly delivery Great product Would shop again Thank you! 5*”

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Posted 4 years ago

“Only I problem I ordered stainless legs and I got brass”

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Posted 4 years ago

“Fabulous furniture very pleased with my table chairs and bench. My son and friend gave all ordered the same as well”

Furniture 123 5 star review on 16th November 2020

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,860 reviews