Furniture 123 Reviews

Name: Furniture 123
Address: Sandway Business Centre, Shannon Street, Leeds
Rating: 4.46

4.5 Rating 5,861 Reviews

87 %

of reviewers recommend Furniture 123

4.5

Based on 5,861 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Furniture 123:

Welcome to furniture 123, the UK’s most experienced online furniture and beds retailer. Founded in 1999, we have over 17,000 products available. If you’re updating your living room or bedroom, we have modern and classic furniture so there’s something for everyone! We currently have great spring and summer furniture offers, providing furniture and beds at their best for you.

Everything includes free UK delivery, and we offer free next day delivery on thousands of items. There’s comfy beds, bedroom furniture, headboards, wardrobes, dining sets, dining tables, coffee tables and more at furniture123.

Phone:

0845 6014068

Location:

Sandway Business Centre, Shannon Street
Leeds
LS9 8SS

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Furniture 123 1 star review on 27th August 2024

Mary-Anne Gallo

Furniture 123 1 star review on 10th August 2024

Laurie

545

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service excellent and items delivered in perfect condition. The quality of all items I received was excellent and despite challenging times this has been the most hassle-free deliveries of any furniture company I have had this year!”

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Posted 4 years ago

“Good Quality and delivery service.”

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Posted 4 years ago

“Very happy would definitely buy again and recommend to friends”

Furniture 123 5 star review on 21st September 2020

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Posted 4 years ago

“My storage unit with cushion and wicker baskets is fantastic. It’s well made and a quality product. The paint finish is excellent and it looks great as well as having a practical use. The packaging was incredible ensuring it arrived in perfect condition. The unit is sturdy and excellent value for money”

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Posted 4 years ago

“Beautiful product , very unique . Well packaged and assembly instructions clear to follow .”

Furniture 123 5 star review on 20th September 2020

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Posted 4 years ago

“Sideboard is Amazing! No damage to it, Perfect! Delivery was brilliant. Came on organised date, time. Thank you for a great service.”

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Posted 4 years ago

“Quick delivery, well packaged easy to put together. Lovely table, very good quality would recommend. I am going to get another knob just to put on the other side so it looks like a drawer because it looks so nice with it on the other side.”

Furniture 123 5 star review on 19th September 2020

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Posted 4 years ago

“Excellent quality, with prompt delivery too. Great value for money”

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Posted 4 years ago

“I spent days looking for a tv cabinet. Although this one was a little more expensive, I am over the moon. This has to be the the smartest one out there. The sleek design and LED lights set the mood for any occasion. You get what you pay for these days. Well happy 😃”

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Posted 4 years ago

“Great Product, very Easy to assemble but better if you have a helper. Very good quality.”

Furniture 123 5 star review on 18th September 2020

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Posted 4 years ago

“All good, nice furniture, not bad value and very good delivery system”

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Posted 4 years ago

“Love the table we ordered . Looks great . Delivery was fast and would definitely use Furniture 123 again .”

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Posted 4 years ago

“Good value for money and speedy delivery.”

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Posted 4 years ago

“Bed delivered but mattress has currently gone awol! No one seems to know what’s happened, how can you loose a mattress?? I was told someone would ring me back with an update before 5 pm tonight but still waiting for call. Let’s see what tomorrow brings!”

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Posted 4 years ago

“Delivery was very quick and they were most kind and careful. I bought a table from you which I love. I found the instructions very vague, the pictures could be a lot bigger to be self explanatory. Some spring washers were missing.”

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Posted 4 years ago

“Bed came next day after some problems i had with another company So needed one fast. Delivery people were helpful and bed is lovely for the price! Also brought a chair. From here since and thats stunning quality too. Planning on getting the ottoman for our bed now. 100% would recommend. Cant fault”

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Posted 4 years ago

“Delivered on time well packaged no damage.This tv unit is a solid piece of furniture once assembled and looks fantastic.”

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Posted 4 years ago

“Im so happy with my cupboard,it's exactly as you see in picture.The quality is really good and was easy to assemble.just be aware it clmes in two deliveries as two packages about two days apart.”

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Posted 4 years ago

“Delivered in 24hrs, assembled the next day took 3hrs, easy very detailed english instructions easy to follow, no bits missing broken or damaged. Not like other companies that are falling behind.”

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Posted 4 years ago

“I rarely write reviews but I was honestly so impressed with the communication I received, updates on delivery, speed of delivery and finally the product. I ordered a side table that I absolutely love. Excellent quality and brilliant value for money. I would definitely recommend and definitely use again. Thank you Furniture 123 !”

Furniture 123 5 star review on 17th September 2020

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Posted 4 years ago

Furniture 123 is rated 4.5 based on 5,861 reviews